Org. Setting and ReportingUNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent of this post reports to the Area / Camp Relief and Social Services Officer, under the overall technical supervision and guidance of the Field Relief Services Officer ResponsibilitiesThe incumbent: 1. Conduct desk study and home visits to refugees applying for Social Transfer Assistance (Social Safety Net Programme (SSNP) and Emergency Programmes); collects socio-economic data to determine eligibility for assistance, and conducts periodic site re assessments for active recipient cases in accordance with Relief Services Instructions (RSI) or applicable emergency assistance instructions 2. Maintains accurate and up-to-date information on families on receipt of social transfer assistance, documentation, data entry/modifications on the relevant database, completing social study reports including rejected, approved, and closed cases. 3. Identifies/refers refugees facing protection risks or in need of additional social work assistance/ intervention to Area Social Work Supervisor (ASWS); 4. Recommends - as per instructions for short-term emergency in kind / cash assistance eligibility for families in crises after conducting initial site assessment, and completing all related work process. 5. Follows-up the timely delivery of approved cash and/or in-kind assistance to eligible families and follows up on families that failed to collect their due assistance. 6. Implements/participates, as directed, in surveys and studies in the refugee community to analyze socio-economic trends; 7. Participates, as requested, in workshops, meetings intended to improve professional knowledge and skills relevant to his/her field of work and transmits such acquired knowledge to other Relief Workers/ newly recruited Relief Workers. 8. Performs other duties as may be assigned by the supervisor CompetenciesUN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default Functional: i. Applying Technical Expertise ii. Analyzing iii. Learning and Researching For guidance on how to prepare for competency-based interviews: https://hr.un.org/page/prepare-competency-based-interview EducationUniversity degree from accredited university in social work, sociology, psychology, guidance and counseling and social anthropology, or another related field Job - Specific QualificationNot available. Work ExperienceAt least three years' relevant experience in providing social work, psycho-social support or counselling in development/humanitarian programmes in governmental, non-governmental or NGOs organizations is required. -Please confirm if you live/ reside in West Bank or Jerusalem? And if you have West Bank or Jerusalem ID. please to mention its number down, as it is desirable. LanguagesEnglish and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).