Back Project Support Assistant - G4 (DC) 1

Grade: G4

Vacancy no.: DC/PRISTINA/GS/2025/01
Publication date: 25 April 2025
Application deadline (midnight Pristina time): 11 May 2025

Job ID: 12957
Department: RO-Europe and Central Asia
Organization Unit: DWT/CO-Budapest
Location: Pristina
Contract type: Fixed Term

Contract duration: 1 year

Under article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.

In order to support the best informed process in the filling of the above-mentioned vacancy by direct selection, the ILO invites interested candidates to submit their application online by the above date.

The following are eligible to apply:

• ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
• External candidates*

  *The recruitment process for General Service positions is subject to specific local recruitment and eligibility criteria.

  The ILO values diversity among its staff and welcomes applications from qualified female candidates. We also encourage applicants with disabilities. If you are unable to complete our online application form due to a disability, please send an email to ilojobs@ilo.org.

  Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term contract will be given. Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.

  *Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade. The entry level salary for this position is 18,093 Euro yearly.

  Introduction

  This position is based in Pristina, Kosovo* in the Decent Work Technical Support Team/Country Office (DWT/CO) Budapest. The position will be funded from the development cooperation project RER/24/03/ITA on employability of young people in the tourism sector.

  📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

  ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

  Kosovo’s HoReCa (hotel/restaurant/catering) sector has the potential of driving strong employment growth and local economic development, thereby contributing to the social inclusion of women, minorities, persons with disabilities, and young people and reducing incentives to out-migration. To realize this potential for more and better employment, key sector stakeholders need to work in partnership and overcome a set of complex and interconnected constraints that are embedded in the social, political, institutional and economic systems prevailing in Kosovo.

  The project will support key sectors’ stakeholders in addressing root causes that can be traced to both supply side and demand side factors, i.e. within the institutions that are responsible for providing relevant skills, competences (including entrepreneurial ones), and guidance to the workforce (supply side), and within the enterprises operating in the sector, where employers may not always be aware of concrete steps they can take to improve working conditions, retain talent, and increase productivity overall (demand side).

  As a team member, the incumbent provides support on administrative, logistical, and finance related tasks of the project.

  Reporting lines

  The position works under the supervision of the Senior Programme Officer in the ILO Pristina Duty Station.
  Internal contacts are with the project team, technical specialists and programme assistants in the DWT/CO-Budapest. External contacts are primarily with external collaborators and suppliers as well as with ILO constituents.

  * All references shall be understood under UNSCR1244

  Description of Duties

  1. Draft standard correspondence, type and format a variety of documents related to project activities (correspondence, letters, reports, technical documents, presentations, etc.) in conformity with the ILO requirements and using appropriate software. This includes replying to all queries and emails requesting information on the project.
  2. General office management, administrative and logistic support for meetings, seminars and/or workshops organized under the project/programme.
  3. Update information on project website and databases. Reply to queries and emails for information.
  4. Maintain files, databases and official records related to project activities. Search and select relevant information and records for officials upon request.
  5. Liaise/Request services from other work units inside or outside the office for completion of tasks.
  6. Process all administrative arrangements for official travel, including travel authorizations, visas and other required clearances. This includes calculating cost estimates and compiling documents and materials for missions for colleagues, resource persons and participants of meetings, seminars and project-related activities.
  7. Compile routine financial data and information for project-related activities. Enter data to classify and code transactions.
  8. Prepare and process transactions in IRIS including contracts, travel requests, purchase orders, purchase requisitions and external payment authorisations.
  9. Arrange payments of resource persons, such as daily subsistence allowance. Draft payment-related correspondence, ensure follow-up and maintain records.
  10. Conduct market research for procurement needs of the project.
  11. Perform other work-related duties as assigned

      Required qualifications

      Education

      Completion of secondary school education.

      Experience

      At least three years’ experience in general office management and clerical support work. Experience in assisting with the procurement of infrastructure equipment for public institutions is considered an asset.

      Languages

      Excellent knowledge of English and good working knowledge of Albanian.

      Competencies

      • • Ability to organize own work.
        • Ability to prioritize work assignments, organize own schedule, perform routine work independently, meet deadlines and adapt to changing demands and multiple tasks.
        • Proficient in basic computer software (Microsoft Word, PowerPoint, Excel, Adobe Reader) and ability to use other software packages required by the Office.
        • Ability to obtain services from other work units inside or outside the office for completion of tasks.
        • Ability to work as a member of a team and manage a heavy workload under time pressure.
        • Knowledge of practices and procedures for preparing administrative documents and maintaining filing systems.
        • Ability to draft correspondence and correct documents in accordance with established standards.
        • Ability to work with accuracy and to pay attention to detail.
        • Excellent oral and written communication skills.
        • Customer service skills to provide courteous, prompt and efficient responses to clients.
        • Understanding of principles of non-discrimination and gender equality.
        • Ability to work in a multicultural environment and gender-sensitive behaviour and attitudes are also required.

        Recruitment process

        Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website. The system provides instructions for online application procedures.

        Fraud warning

        The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - @ilo.org - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.