Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Department Summary

The Global Procurement and Logistics (GPL) Team influences complete Mercy Corps procurement and logistics activity by supporting directly HQ functions and in-country operations teams and ensuring compliance to both internal policy and donor regulations. GPL establishes and maintains vendor relationships, leads strategic procurement initiatives, and encourages innovation to reduce risk and cost and increase efficiency. Our focus is to support field teams to increase capabilities through gap assessments and training on procurement, assets, warehousing and fleet.

General Position Summary

The Procurement Manager for indirect categories has the responsibility for the development and maintenance of strategic initiatives within all indirect sourcing categories of responsibility including all IT equipment, mobile phones, printers and photocopiers, office supplies and other service providers (translations, marketing & media, production and design, staffing agencies, writers & editors, education and training). Specific responsibilities include development of category strategies, supplier negotiations, identification of cost saving opportunities and overall management of supplier relationships. A good proportion of the total category spend and suppliers will not be managed directly; however, the senior procurement manager will need to consider the total spend within the category and provide support and oversight.

The Procurement Manager will establish long-term agreements with high-quality suppliers to reduce transactional work and receive better terms. The Procurement Manager will also ensure all procurement is processed organizationally in collaboration with the procurement team to eliminate “shadow” spend and will develop excellent partnerships with internal stakeholders, suppliers and other organizations.

Essential Job Responsibilities

Strategy & Vision

Develop tailored supply strategies and plans for each assigned category

Negotiate and administer contracts and cost management

Manage strategic sourcing and procurement processes (RFX, RFP)

Cultivate and maintain supplier relationships

Lead strategic supplier relationship management to continually identify process improvements and cost reduction opportunities

Maintain relationships with, and provide service to various business functions across the organization including legal, regional/country offices, marketing

Analyze spend data and cost models for continuous improvement

Manage procurement related projects and programs through internal and external changes


Reports Directly To: Director, Procurement

Works Directly With: HQ Departments, Country Programs, Finance, Compliance

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge and Experience

Excellent problem solving and negotiation skills

5-7 years of procurement related experience, preferably primarily in indirect categories

BA/S in business management, supply chain management, or related field,

NGO experience preferred with thorough understanding of institutional donors’ (USAID, DFID, OFDA, ECHO) policies relating to procurement

Ability to establish supplier specifications, measure conformance and identify process improvement opportunities that are defined in conjunction with internal customers is critical to this position

Proven advanced knowledge of procurement industry cost structures and drivers

Proven organizational, analytical and problem solving skills

Ability to provide fact based advice and development of market and industry analysis

Ability to multitask productively and prioritize effectively

General knowledge of applicable laws and regulations

Knowledge of Access, Excel, PowerPoint, Word as well as experience implementing and using procurement systems

Must have proven project management skills and experience with the ability to analyze and resolve complex issues

Excellent oral, written, and interpersonal communication skills, able to collaborate and motivate teams who are globally dispersed

Success Factors

This role will require exceptional stakeholder engagement and communication skills in implementing Mercy Corps new HQ procurement policy. Organizational skills and ability to prioritize will be critical due to the number of projects that will be underway simultaneously. Change management will also be a critical aspect of this role as we transition in part to a centralized procurement function at Mercy Corps.

Living Conditions / Environmental Conditions

Position to be based in one of the following locations – Portland, DC, London or Edinburgh

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.

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