Back PnP Department Strategy and Operations Senior Adviser (Maternity Cover) - Internal Applicants Only

What we are looking for:

NRC’s PnP Department is hiring a Strategy and Operations Senior Adviser to coordinate the department’s annual strategic planning process, support the PnP management teams and drive operational efficiency. The role focuses on optimizing processes to align daily operations with strategic goals and supports organisational development through change management, internal communication, and knowledge management. Additionally, the adviser will strengthen collaboration across PnP sections, support functions, and offices by promoting effective ways of working, learning, and capacity development.

What you will do:

• Coordinate the annual planning and budgeting processes in the department, including development of the balanced scorecard and workplans, monitor implementation and report against these.
• Responsible for support to PnP Management Team and Extended Management Team, including tracking follow-up of decisions and ensuring efficient working methods.
• Coordinate contributions from PnP sections and offices and quality assure reports for the Senior Management Group and the Board of Directors such as strategy reporting and annual reports from the Board.
• Lead the planning of department retreats and global seminars organised by PnP, including the Extended Management Team retreats and the Global Influencing and Communications Seminar. 
• Department focal point for staff inductions, learning and development.
• Responsible for internal communication, both within the department and from the department to the rest of NRC.
• Responsible for knowledge management for the department, including oversight of PnP-owned governing documents and managing the department Sharepoint sites.
• Lead on specific initiatives and projects, as delegated by the Department Director.
• Compliance and adherence to NRC policies, guidance and procedures.
• Work in particular to establish good ways of working within the department and with other internal stakeholders and build a common culture.
• Participate in meetings of the PnP Operations Group and support the coordinators of this group as needed.
• Support the director in follow-up of the Global Staff Survey, 360 evaluation processes and NRC’s DEI policies and plans.

  Please download the detailed job description to learn more about the position. 

  What you will bring:

  • University degree or equivalent qualification, preferably at master’s degree level.
  • Minimum 5 years of work experience, experience from the humanitarian sector is an asset.
  • Minimum five years professional experience and demonstrated expertise in project management.
  • Excellent writing, editing and communication skills in English (and preferably also Norwegian).
  • Documented results related to the position’s responsibilities. 
  • Minimum 5 years' experience in organisational development processes such as strategy development, change management, knowledge management and internal communication.
  • Strong facilitation and organisational skills with the ability to work with a wide range of stakeholders at different levels of the organisation.
  • Experience in organisational work and cross-departmental coordination.
  • Proven interpersonal skills and high degree of flexibility.
  • Excellent administrative skills, including establishment of effective systems.
  • Understanding of monitoring and impact assessment.
  • Experience from and understanding of institutional partnerships, advocacy, media, and communications work.

    What we offer:

    • Duty station: Head Office or Rep Offices in Berlin, London and Brussels, or through an Employer of Record (EoR) contract in France, Italy, Denmark, Finland, Spain, or the Netherlands.   
    • Contract: 12 Months.  
    • Travel: Up to 10%.
    • Salary/benefits: grade 9 on NRC’s national salary scale, with accompanying terms and conditions.
    • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
    • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

      Find out more about the benefits of working for NRC

      📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

      ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

      Important information about the application process

      • For Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.
      • When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
      • Submit your application and CV in English, taking care to attach your latest CV.
      • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
      • We receive many applications for each vacant position and so only shortlisted candidates will be contacted.

        If you have any questions about this role, please email ho.recruitment@nrc.no with the job title as the subject line.

        Why NRC?

        The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

        Watch this short video to see NRC in action.

        We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

        • do demanding and professional work, often in challenging contexts.
        • join a work culture that empowers every employee to share ideas and take responsibility.
        • be part of a welcoming and supportive community committed to human dignity. The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.  Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.  At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.  Together, we save lives and rebuild futures. Safeguarding is central to NRC’s work. We expect all employees to:  • treat everyone with respect and dignity  • contribute to building a safe environment for all  • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)  • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH