Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
Context IOM Ireland has been operating in Ireland since 2001, currently in following areas of migration management: Assisted Voluntary Return and Reintegration, Resettlement, Family Reunification, Counter-Trafficking, Protection, Integration Support to Beneficiaries of Temporary Protection, Integrated Immigration Governance and Mental Health and Psychosocial Support (MHPSS). IOM provides mental health and psychosocial support to international protection seekers residing in the Citywest accommodation facility with the aim to improve their psychosocial well-being and to strengthen their overall resilience. Under the overall supervision of the Chief of Mission in Ireland, the Head of MHPSS Unit and in direct supervision of the Senior Cultural Mediation and Community Engagement Associate, the incumbent will support the implementation of project activities carried out by the Community Mobilisers for the IPAs residing in Citywest Accommodation centres.
- Support the coordination of daily operations and socio-relational activities provided to the beneficiaries by the Community mobilisers team, helping them follow the MPHSS framework as defined by the ISAC.
- Supervise the MHPSS Assistants (Community Mobilisers) in the implementation of their activities, supporting equitable allocation of tasks within the team, and providing guidance to community focal points and volunteers, as well as helping with the use of allocated resources.
- Support with the MHPSS needs assessments, surveys and research, with the social information assistants team providing assistance, to help promote access to community-based psychosocial and protection services.
- Support the coordination of basic vulnerability screening activities carried out by the social information assistants’ team and assist in aligning these with both IOM and IPAS standards.
- Support the identification of training needs and resources of the team and volunteers and report them to the Senior Cultural Mediation and Community Engagement Associate.
- Prepare weekly updates on trends and challenges and highlight practical solutions implemented during the reporting period.
- Escalate any sensitive issues following the appropriate referral pathways and provide weekly analysis of complaints and feedback received from residents.
- Assist in providing the social information team with the tools and updated information materials needed to carry out their work.
- Maintain contact with agencies to support the coordination of information sessions and outreach activities for the residents.
- Support directing residents to available services in line with established guidance.
- Maintain established coordination and partnerships with civil society organizations, including local NGOs, faith-based organizations, as they relate to the work of the team.
- Apply established referral pathways when incidents affecting residents are reported.
- Assist with data collection, monitoring, evaluation and reporting tasks of the MHPSS Unit.
- Perform such other duties, as may be assigned. Education
- High school diploma with at least six years of relevant experience; or
- Bachelor’s degree in Social Sciences, Community Development, Education from an accredited academic institution with at least four years of professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience
- Experience supporting of programmes for migrants.
- Experience providing direct assistance to migrants and/or refugees preferred.
- Knowledge and experience working with State agencies and non-governmental organisations in Ireland preferred.
- Understanding of international standards, best practices, issues related to displacement and integration.
- Previous work experience or training on mental health and psychosocial support to migrants is an asset.
- Experience in working in a multi-cultural environment is an advantage.
- Previous experience with international organizations, NGOs, EU Agencies and/or Irish law enforcements or Government’s Departments would be an asset. Skills
- Strong interpersonal skills, including. empathy and emotional resilience.
- Intercultural competence and effective communication skills.
- Familiarity with the procedures related to the asylum application in Ireland.
- Strong organizational, facilitation, writing and presentations skills.
- Computer literacy in standard software applications (MS Office, etc). Languages
- For this position, fluency in English is required (oral and written).
- Working knowledge of any UN languages an advantage. IOM’s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators (Level 2)
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Managerial Competencies – behavioural indicators (Level 2) (applicable only if position is with direct reports)
Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential. Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust: Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction. Humility: Leads with humility and shows openness to acknowledging own shortcomings. Notes
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application. Please note that only shortlisted candidates will be contacted for an interview For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies