Context Relief International (RI) is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. Our team of more than 7,000 staff and local volunteers work in 15 countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience. We do this by working with local actors to develop safe and inclusive local programming that is evidence based, conflict sensitive, climate smart, and reaches those in need. Relief International is an alliance of four organizations with one shared mission, comprised of Relief International, Inc., Relief International-France, Relief International-UK and Relief International-Europe, which operate under a one-team concept under a single senior leadership team.
Job Profile The MEAL Manager will lead and enhance the implementation of MEAL systems across all geographical areas covered by Relief International (RI) in Syria. This role ensures quality, effectiveness, and accountability in program delivery by overseeing evaluations, monitoring, learning processes, and data-driven decision-making. The position plays a key role in ensuring MEAL best practices, building staff capacity, and strengthening evidence-based programming. Your role will drive the development, integration, and continuous improvement of MEAL systems, ensuring robust data collection, analysis, and reporting mechanisms. You will work closely with RI teams and partners to enhance accountability, learning, and adaptive programming. The position will also support proposal development, budgeting for MEAL activities, and compliance with donor requirements.
Key Responsibilities
Accountability and Complexity
Ensure the MEAL system is fully integrated into program design and implementation, aligning with donor and RI standards.
Lead the development and improvement of cross-sectoral MEAL frameworks, tools, and methodologies.
Conduct in-depth analysis of program data to inform decision-making, strategy, and program adaptation.
Oversee beneficiary feedback mechanisms, ensuring accountability to affected
Ensure accurate and timely reporting on program impact, learning, and donor
System Strengthening and Technical Leadership
Develop and oversee the roll-out of an organizational MEAL system, supporting both emergency and development programming.
Integrate mobile technology and digital tools for data collection, analysis, and reporting where feasible.
Provide technical guidance on assessments, evaluations, and surveys, including methodologies for target setting and reporting.
Support third-party monitoring (TPM) activities, including developing ToRs, reviewing reports, and providing technical feedback.
Drive continuous learning through structured reviews of program implementation, effectiveness, and impact.
Capacity Building and Staff Development
Lead and mentor MEAL teams across RI hubs, ensuring alignment with RI’s global MEAL strategy.
Build the capacity of RI staff and partners on MEAL best practices, including accountability, participation, and digital data collection tools.
Develop and implement MEAL training programs for RI and partner staff, ensuring continuous professional development.
Conduct field visits to provide hands-on training, coaching, and technical support
Management and Leadership
Oversee the recruitment, onboarding, and professional development of MEAL staff.
Ensure the MEAL system operates effectively with strong linkages between field and country-level teams.
Provide leadership and technical oversight to MEAL staff across RI hubs.
Represent RI in inter-agency coordination bodies and MEAL working groups.
Behavior and Conduct
Will ensure the highest standards of behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies
Will be a model for ethical conduct standards for other team members
Will ensure own actions and the actions of the teams members they manage do not impact the safety of the RI team and the vulnerable communities we serve
Will ensure external stakeholders are aware of RI conduct and reporting mechanisms
Report any concerns
Person Specification Skills, knowledge and expertise required for the role.
Essential Criteria
Master’s degree in social sciences, statistics, international development, or a related field
Minimum of five years of experience in MEAL within humanitarian or development organizations.
Proven experience designing MEAL frameworks, logframes, and performance monitoring plans.
Strong experience in quantitative and qualitative research methods, including survey design and data analysis.
Knowledge of MEAL requirements for major donors (e.g., USAID, OFDA, ECHO, DFID, BPRM).
Advanced proficiency in Excel, Power BI, and statistical software (SPSS, STATA, EPI-Info).
Demonstrated ability to manage teams and build MEAL capacity in complex environments.
Strong analytical, problem-solving, and communication skills