Background:
UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.
Achieving gender equality and women’s empowerment is an essential element of the 2030 Agenda for Sustainable Development – the roadmap to a more equal, just, peaceful, and sustainable world. UN Women India is implementing a donor funded project titled: ‘Gender Equality Xcelerate: Transformative Pathways towards Gender Justice’ for women’s social, economic, and political equality and empowerment towards achievement of the 2030 agenda.
The overarching objective of this project is to strengthen women’s leadership in economic, social and political spheres. The project will be implemented in India over a period of four years in the states of Madhya Pradesh, Maharashtra, Kerala, Odisha and Bihar.
The following are the broad intended outcomes of the project:
UN Women's institutional impact on advancing gender equality is accelerated through outcome-driven advocacy efforts. Government and non-government stakeholders prioritize, monitor, and evaluate GEWE investments at the grassroots level. Transforming norms, strengthening response mechanisms, and empowering stakeholders for a survivor-centric environment through effectively utilizing the Nirbhaya Funds.The project will be supported by a Knowledge Management Specialist who would be responsible for overall effort to develop and implement a knowledge management platform and processes to share information, capacity building and good practices. The Specialist will take a lead in donor interaction and facilitate in further developing the project and building strategic partnerships with bi-lateral and multi-lateral donors.
Under the overall oversight of and direct supervision of the Head, Strategic Communication and Partnerships, the Knowledge Management Specialist will provide support to the Country Office colleagues in reporting results to internal and external audiences. The Specialist will be responsible for facilitating knowledge building and knowledge sharing.
1. LMS Platform Enhancement and Digital Curriculum Development
Improve platform efficacy and stakeholder adoption. Ensure a rigorous feedback mechanism for continuous improvement. Develop and migrate training modules to a digital format suitable for platform use. Build multi-language support, accessibility features (e.g., for hearing- or visually impaired users), and a mobile-optimized interface in collaboration with vendors. Manage training schedules and ensure the timely delivery of training on the platform. Identify gaps and develop additional curricula based on stakeholder needs assessments. Collaborate with Program Teams: Identify key content areas aligned with UN Women’s strategic priorities (e.g., gender equality, economic empowerment, safety, peace and security). Develop modular, flexible, and localized digital learning content. Convert Existing Materials: Transform face-to-face training materials into high-quality online modules with clear learning objectives, interactive elements, and multimedia integration. Ensure cultural relevance and accessibility of training content.2. Knowledge Management and Digital Learning Content Dissemination
Develop a Comprehensive KM Framework: Establish a centralized repository for all training materials, research, reports, and digital assets to ensure easy access. Promote cross-team collaboration for sharing resources, tools, and insights. Implement best practices for knowledge sharing, storage, and retrieval. Oversee Content Curation and Organization: Ensure consistency and relevance in training materials. Work with the Communications team to align knowledge materials with organizational messaging and strategic goals. Efficient Digital Asset Management: Implement structured systems for storing and retrieving digital content. Develop lifecycle management processes for digital assets from creation to archiving.3. Capacity-Building, Engagement and Feedback
Facilitate Online Workshops and Training Sessions: Organize interactive capacity-building workshops and webinars. Use data-driven insights to refine training content and delivery methods. Establish a Feedback Mechanism: Collect and analyze participant feedback to improve learning programs and platform functionality.4. Monitoring, Reporting and Impact Assessment
Define Clear Metrics for Impact Assessment: Track engagement, completion rates, and interaction with content. Measure learner progress, skill acquisition, and stakeholder satisfaction. Utilize Analytics for Continuous Improvement: Monitor platform usage, assess popular content, and analyze training outcomes. Provide periodic impact reports to senior management, stakeholders, and donors.5. Collaboration, Sustainability and Scalability
Engage with External Partners: Collaborate with educational institutions, tech companies, and NGOs to enrich training content and enhance platform capabilities. Ensure cross-sector collaboration to cater to the diverse needs of different groups. Plan for Future Growth: Ensure platform scalability to accommodate increased user engagement and content volume. Establish content update mechanisms to maintain relevance. Secure funding and resources to sustain expansion efforts.6. Risk Management and Troubleshooting
Identify potential risks (e.g., technological barriers, low engagement) and implement mitigation strategies. Establish user support systems, including a help desk, user guides, and troubleshooting resources.Key Result Areas
Achieve a 30% increase in active user participation and a 20% improvement in course completion rates. 100% digitization of priority training materials and at least 70% of legacy content organized in the repository. Repository of gender material developed from diverse stakeholders, in particular CSO working on gender equality and women’s empowerment Number of workshops, webinars, and training sessions conducted with participant satisfaction ratings. At least 70% of participants demonstrate improved knowledge and skills based on pre- and post-training assessments.Competencies :
Core Values:
Integrity; Professionalism; Respect for Diversity.Core Competencies:
Awareness and Sensitivity Regarding Gender Issues; Accountability; Creative Problem Solving; Effective Communication; Inclusive Collaboration; Stakeholder Engagement; Leading by Example.Please visit this link for more information on UN Women’s Values and Competencies Framework:
Functional Competencies:
Strategic Planning and Platform Visioning – Ability to develop and execute a clear strategy for scaling the digital platform and enhancing user engagement across diverse stakeholder groups. Curriculum Development and Content Creation – Expertise in designing, adapting, and delivering digital learning content, ensuring cultural relevance, accessibility, and interactivity. User Experience (UX) and Accessibility – Strong skills in optimizing the platform for diverse users, focusing on mobile optimization, multi-language support, and accessibility for all. Monitoring and Evaluation – Proficiency in using analytics to track platform usage, learner progress, and overall impact, and ability to refine strategies based on data insights. Stakeholder Engagement and Collaboration – Ability to build partnerships with external organizations and ensure cross-sector collaboration to meet diverse needs. Risk Management and Troubleshooting – Expertise in identifying potential challenges and implementing solutions, along with managing support systems for users.Education:
Minimum Qualification: A Master’s degree in Education, Instructional Design, Digital Learning, Gender Studies, Communication, or a related field. Preferred Qualification: Additional coursework or certifications in Knowledge Management, Learning Technologies, or Project Management would be beneficial. Data Analytics: Knowledge of tools for analyzing LMS usage and learning data (e.g., Google Analytics, etc.).Experience:
Minimum Experience
7 years in a relevant role, with a focus on digital learning, knowledge management, or content development for large-scale programs. At least 3-5 years of experience in managing eLearning platforms, content development, and curriculum design. Experience working with stakeholders from diverse sectors (e.g., NGOs, international organisations, government, private sector) and managing capacity-building initiatives. Proven track record of developing and implementing knowledge management strategies and digitally transforming training programs.Preferred Experience:
Hands-on experience in scaling online training programs, particularly in gender equality or development sectors. Experience in designing and managing large-scale digital transformation projects with a focus on user-centric design, scalability, and accessibility. Knowledge of international development, particularly around gender equality, women’s empowerment, and capacity-building initiatives. Demonstrated ability to collaborate across teams, working with content creators, IT specialists, and external partners to ensure the success of digital programs.Language Requirements:
Fluency in English, including strong English writing skills, is required Fluency in Hindi and/or another Indian language is required Knowledge of another UN official working language is an asset.Statements :
In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.
Diversity and inclusion:
At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.
If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.
UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women’s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.)
Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process.