The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.
We are looking for a knowledgeable, reliable, and dynamic Information Technology consultant, to provide and maintain an efficient IT environment at the Country Office (Representation) in Trinidad and Tobago.
You will work in the Service Delivery team part of TTD department. This team is committed to enable the mission of the Bank to improve lives by delivering value to the business through technologic solutions in the Headquarters and the Representations, including infrastructure and services.
• Education: Academic Degree/ Level or equivalent Years of Professional Work Experience on BSc. Computer Science. Working knowledge in MS Windows 10, MS O365, communication platforms, mobile devices (Android/iOS), MS Active Directory, VMWare/VDI and workstations maintenance. Desirable working knowledge of ITIL processes for incident, service request and knowledge management. Certification is a plus. Knowledge of ISO 9001:2015 and continuous improvement frameworks is a plus.
• Experience: At least 2 years of experience in the IT field. Experience in customer support activities. Experience in Project Management, based on the PMI standard is a plus.
• Languages: Proficiency in English. Knowledge of Spanish is a plus.
National consultant Full-Time, 12 months (up to 36 months, based on performance and business needs), on site.
The IDB group provides benefits that respond to the different needs and moments of an employee's life. These benefits include:
At the IDB, we work so everyone brings their best and authentic selves to work while finding their purpose. Our people consistently strive for excellence, and we recognize and celebrate the impact of their contributions.
In our efforts to drive innovation, we intentionally include all voices, cultivate a sense of belonging and champion fairness. We welcome individuals from underrepresented groups to join us and share their unique perspectives.
We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job interview process. If you require an accommodation to complete this application, please email us at accommodations@iadb.org.