The purpose of the IP Technical Assistant position is to support the work of NRC by conducting household comprehensive vulnerability assessments and referring cases, but also by gathering data to form a rich picture to support more effective and integrated programming and advocacy. The IP Technical Assistant plans and priorities the Integrated Programme (IP) Teamwork in their area, coordinating the assessment workload of the assistants in their area, in agreement with the Core Competency Coordinator. She/he conducts assessments, receives technical guidance from the Technical Coordinator, and provides guidance and assistance to the Assistants. She/he is the focal point for assessments in the area.
Generic responsibilities:
Ensure adherence to NRC policies, tools, handbooks, and guidelines.Manage the workload of assessment across all Core Competencies, conduct assessment and manage the overall assessment processes, including data management at the Area Office level.Prepare and develop status reports as required by management.Ensure proper filing of documents.Ensure that projects target beneficiaries most in need and explore and assess new and better ways to assist.Promote and share ideas for technical improvement.Identify protection needs and gaps.Specific responsibilities:
Support the IP team in planning and prioritizing the work of the Caseworkers, assigned to conduct assessments, in agreement with their line manager and IP Officer.Providing support in assigning tasks to assistants, monitoring the completion of tasks and the quality of tasks, ensuring that data are recorded according to the procedures and cases are handled based on the defined processes.Conducting household comprehensive vulnerability assessments and referring cases.Follow up on the assessed and referred cases with relevant Units and requests technical support from the technical Coordinator for the management of more complex cases.Identifying opportunities to improve operations or programming based on insights from assessments and providing input for continuous improvement of technical issues to assistants.Conducting holistic assessments and referring cases to support more effective and integrated programming and advocacy.Providing support in relations with external entities (Local partners, BAFIAs, INGOs, UN agencies). Responsible for coordinating the missions for assessment.Providing support in regular reports to BAFIA, and all other area-based reports. Registering received cases in the trackers. Support in the provision of reports for senior management per request.Carry out any additional duties or tasks assigned by the supervisor.1. Professional competencies:
Generic professional competencies:
At least 2 years of Experience from working in complex and volatile contexts.Detailed understanding of assessment process and toolsDocumented results related to the position’s responsibilities.Ability to use Database systems and follow processes.Fluency in English and native proficiency in Persian, written and spoken.Context related skills, knowledge and experience:
Detailed understanding of assessment process and toolsExcellent Communication and interpersonal skillsExpertise in programmes, eligibility criteria and referral pathwaysExperience working as a social worker is an asset.2. Behavioural competencies:
Planning and delivering resultsAnalyzingCommunicating with impact and respectWorking with peoplePerformance Management
The employee will be accountable for and evaluated on the responsibilities and the competencies, based on NRC’s Performance Management Framework. The following documents will be used for performance reviews:
The Job DescriptionThe Work and Development PlanThe Mid-term/End-of-trial Period Performance Review TemplateThe End-term Performance Review TemplateThe NRC Competency Framework The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. Together, we save lives and rebuild futures. Safeguarding is central to NRC’s work. We expect all employees to: • treat everyone with respect and dignity • contribute to building a safe environment for all • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAHNRC in the Islamic Republic of Iran