Job Description
A job description is a written statement that describes the employee’s role and responsibilities. The role and responsibilities shall be executed within the NRC framework. The job description facilitates the recruitment process by stating the necessary competencies. It is mandatory for all positions.
Position: Information Management Officer
Grade: 5
Reports to: MEL Team Leader
Duty station: Bor
Travel: Travel to the field locations.
Project number:
Duration and type of contract: 10 months
All NRC employees are expected to work in accordance with the organisation’s core values dedication, innovation, inclusivity, and accountability. These attitudes and believes shall guide our actions and relationships.
The Information Management Officer will act as the area office data focal point. S/he will help coordinate data and information management between the programme, the implementing partners, and the Monitoring, Evaluation and Learning Team at the Area Office. S/he will support the Core Competency (CC) Project Manager(s)/Project Coordinator(s) and implementing partner(s) with data collection, analysis storage, and reporting.
Generic responsibilities
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.
Specific responsibilities
Develop and administer a CC information management system for project implementation, including but not limited to needs assessment, identification of beneficiaries, selection and targeting, distribution and reconciliation of deliverables (RoDs). Develop and maintain CC information management tools, formats, and metadata schemes for online information services to standardise content capture, storage, search, and retrieval. Run data sanity checks on GORS by comparing data collected with narrative reports and previous reporting periods to ensure the quality and precision of the reported data. Calculate and track direct beneficiary/total reach, indirect and unique beneficiaries per the proposal and Donor's expectations. Provide data for internal and external reporting including area office-level, clusters and donor reporting regularly. Liaise with MEL team to update and adjust the Monitoring and Evaluation tools as required. Maintain and improve the database developed for beneficiary tracking. Monitoring of partners. Help in data collection for PDMs, baseline and endline assessments.Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
Strategy and Programme Development: Area programme Manager, Core Competency (CC) Project Manager Implementation: Core Competency (CC) Project Coordinator (s), Officers, Technical Officer(s) Area Operations: Core Competency (CC) Project Coordinator (s) Monitoring: Area Office Monitoring, Evaluation and learning Coordinator, Country MEL manager, Core Competency (CC) Project Manager(s) and Technical Officer(s). CompetenciesCompetencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following three categories:
1. Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies for this position:
Minimum 2 years of experience in an international NGO, preferably in M&E, Data management or Information Management System (IMS). Bachelor’s Degree in computer science, social studies, development studies or higher diploma in Economics, Monitoring and Evaluation or similar with at least 2-3 years of active professional experience in data management, preferably in an emergency or post-conflict setting. Thorough experience with developing databases and beneficiary-tracking tools. Demonstrated ability in electronic data collection, data cleaning and analysing. Excellent knowledge of Microsoft Office, databases, and data analysis tools. Experience with qualitative and quantitative data collection and analysis. Fluency in English, both written and verbalContext/specific skills, knowledge, and experience:
Knowledge of the context in South Sudan. Experience with remotely managed programming; Experience in GIS mapping is an advantage. Strong organisational and interpersonal skills. Positive and professional attitude2. Behavioural competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies; the following are essential for this position:
Planning and delivering results Working with people Analysing Communicating with impact and respect Performance ManagementThe employee will be accountable for the responsibilities and competencies in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
The Job Description The Work and Development Plan The Mid-term/End-of-trial Period Performance Review Template The End-term Performance Review Template The NRC Competency FrameworkThe Information Management Officer will act as the area office data focal point. S/he will help coordinate data and information management between the programme, the implementing partners, and the Monitoring, Evaluation and Learning Team at the Area Office. S/he will support the Core Competency (CC) Project Manager(s)/Project Coordinator(s) and implementing partner(s) with data collection, analysis storage, and reporting.
Generic responsibilities
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.
Support the formulation of the Indicator Performance Tracking (IPT) and plans to address indicator reporting requirements. Provide technical guidance on the design of data capture processes. Supervise data capture processes to ensure they are implemented according to plans and agreed standards. Provide analysis of information and data to address indicator reporting requirements. Manage data entry into GORS, ensuring data is entered timely and accurately. Maintain CC files, databases, and other archives documenting project progress. Provide training and support to NRC and partner staff on data capture, analysis, and use. Maintain CC-specific portion of data capture, analysis, and warehousing platforms (e.g., Collect and SharePoint) is well organised and accessible. Liaise with other units on areas of common responsibility.
Specific responsibilities
Develop and administer a CC information management system for project implementation, including but not limited to needs assessment, identification of beneficiaries, selection and targeting, distribution and reconciliation of deliverables (RoDs). Develop and maintain CC information management tools, formats, and metadata schemes for online information services to standardise content capture, storage, search, and retrieval. Run data sanity checks on GORS by comparing data collected with narrative reports and previous reporting periods to ensure the quality and precision of the reported data. Calculate and track direct beneficiary/total reach, indirect and unique beneficiaries per the proposal and Donor's expectations. Provide data for internal and external reporting including area office-level, clusters and donor reporting regularly. Liaise with MEL team to update and adjust the Monitoring and Evaluation tools as required. Maintain and improve the database developed for beneficiary tracking. Monitoring of partners. Help in data collection for PDMs, baseline and endline assessments.1. Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies for this position:
Minimum 2 years of experience in an international NGO, preferably in M&E, Data management or Information Management System (IMS). Bachelor’s Degree in computer science, social studies, development studies or higher diploma in Economics, Monitoring and Evaluation or similar with at least 2-3 years of active professional experience in data management, preferably in an emergency or post-conflict setting. Thorough experience with developing databases and beneficiary-tracking tools. Demonstrated ability in electronic data collection, data cleaning and analysing. Excellent knowledge of Microsoft Office, databases, and data analysis tools. Experience with qualitative and quantitative data collection and analysis. Fluency in English, both written and verbal