The Information Counselling Legal Assistance (ICLA) unit is responsible for proceeding cases on information counseling, legal assistance, and related activities, mainly counseling and CVA assistance for individual protection outcomes. The position aims to ensure high-quality project implementation at the field level and that activities are aligned with the NRC ICLA strategy while benefiting from innovation to manage resources effectively and expanding the core competency in the area.

Generic responsibilities:

Manage all phases of the project’s life cycle.Line management of ICLA project field staff.Adherence to NRC policies, guidance, and procedures.Contribute to CC strategy development, project proposals, and provide input on needs and gaps regularly.Manage and implement delegated ICLA projects (activities, budget, and project documentation) as delegated from line manager in line with proposals, strategies, and donor requirements, and ensure high technical quality.Provide regular progress reports to the Area Manager.Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist.Promote and share ideas for improvement and necessary changes in the activities.Ensure capacity building of project staff and transfer key skills.Liaise and collaborate with relevant local authorities, partners, and other key stakeholders.Promote the rights of IDPs/returnees in line with the advocacy strategy.Support training of NRC and partners’ staff on ICLA programming.Support the implementation of Safe and Inclusive Programming Minimum Standards across your area of work.

Specific responsibilities:

Implementation of ICLA activities in the area in compliance with contractual commitments (i.e., quality, targets, synergies, timeliness, use of resources).Assess needs, develop response, and implement ICLA-related response plans.Ensure optimal use of resources within the allocated project budgets and ICLA strategies.Ensure that capacity building is provided to ICLA staff in the Area.Responsible for ICLA project budget monitoring, forecasting/spending plan monthly.Maintain positive working relationships with all Provincial-level government authorities and local partners (project approvals, reporting, follow-up of project implementation).Ensure proper coordination with the other IP team and CCs in the area office.Attend weekly/monthly meetings (PRM, area management)Close collaboration with partners on different aspects of projects.

Professional competencies 

Generic professional competencies:  Minimum 3 years’ Experience from a project implementation position in a humanitarian/recovery contextExperience in team management is an asset.Documented results related to the position’s responsibilities.Knowledge about own leadership skills/profile.Fluency in English and Farsi, both written and verbal.Minimum BSc in law or related majors. Context related skills, knowledge and experience:  Knowledge of the Afghanistan displacement context is an asset.Technical specific knowledge from the humanitarian sector and SPHERE standards is a plus.Knowledge of Iranian law and contextExperience with scaling up of humanitarian programs in a strictly controlled context is an asset.Detail-oriented and strong organizational skills.Experience in working with the partner organization.

Behavioural competencies 

Build meaningful relations.Act with integrity Empower people.Deliver results. The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures. Safeguarding is central to NRC’s work. We expect all employees to:  • treat everyone with respect and dignity  • contribute to building a safe environment for all  • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)  • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

NRC in the Islamic Republic of Iran


NRC started operations in Iran in 2012. We currently deliver humanitarian assistance in 9 provinces in the sectors of Education, Food Security and livelihoods, Water, Sanitation and Hygiene (WASH), Shelter construction, as well as Information, Counseling and Legal Assistance (ICLA). We co-lead several technical inter-agency working groups and provide capacity building to humanitarian partners in country. Next to our programs, NRC Iran also built an advocacy unit to develop joint messages and initiatives among INGOs to improve rights of the displaced. Following several recent breakthroughs, NRC Iran is scaling up substantially its activities in support of the Government of Iran efforts towards an estimated 3,6 million Afghans residing in country, and is expanding its programme unit.

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