Title: Incident Management Officer
Department: Risk Management and Assurance Department
Location: London UK
(Homebased with some travel to the office as required)
Reporting to: Risk Coordinator
Direct reports: N/a
Budget responsibility: None
About Relief International.
Relief International (RI) is a leading non-profit organization working in 16 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.
Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.
RI includes the four corporate members of the RI Alliance: RI-US, RI-UK, MRCA/RI-France and RI-Europe. Under our alliance agreement, we operate as a single, shared management structure.
About our Programs.
RI is active in 16 countries around the world, including some of the most fragile: Afghanistan, Bangladesh, Iran, Iraq, Jordan, Lebanon, Myanmar, Pakistan, Philippines, Somalia, South Sudan, Sudan, Syria, Turkey, and Yemen. Often, RI is the only organization providing assistance to highly vulnerable communities.
Often, RI is the only organization providing assistance to highly vulnerable communities.
RI invests in four broad program sectors: Economic Opportunity, Education, Health, and Water, Sanitation and Hygiene. We design our programs to incorporate The RI Way: local participation, integrated programming, the development of civic skills, and complementary partnerships including with local NGOs, governments, and the private sector. RI supports solutions that reinforce and improve upon existing in-country systems. Where such systems do not exist or are chronically underperforming, RI’s crisis response lays the foundation for long-term, sustainable change.
The Incident Management Officer will contribute to the achievement of the Risk Management and Assurance Department objectives. These objectives include ensuring accountable and robust systems, ethical incident management and effective risk management. The candidate will work with a diverse range of stakeholders across our international country and regional programs to provide administrative support to the reporting and management of incidents and the follow up of recommendations following investigation. The post holder will also support the rollout and implementation of RI’s Ethics and Security Incident Reporting and Management Policy.
The position involves analysis of data using software such as PowerBi and Excel to produce high quality reports for a range of stakeholders such as senior managers and the Board. Effective collaboration with different departments such as Human Resources, Global Assurance, Safety and Security and Safeguarding, with regards to policy compliance and ethical incident management, will be an important part of the job.
Key Responsibilities and Duties.
Coordination and reporting
Support Key Processes
Qualifications and Requirements.
We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.
How to apply.
To apply for this post, click on the “Apply” button in the job advert page
You will be asked to upload a CV and Cover Letter. The cover letter should be no more than 2 pages long and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.
Please apply by uploading your cover letter and up-to-date CV on our website .
Due to limited resources, only short-listed candidates will be contacted.
Relief International is committed to protecting our staff and the communities we work with from abuse and harm including sexual exploitation, sexual abuse and sexual harassment.
All staff are expected to abide by our Code of Conduct.
Recruitment to all roles in Relief International include a criminal records self-declaration, references and other pre-employment checks, which may include police and qualifications checks.