Back ICLA Technical Assistant Ukraine Dnipro

The purpose of the ICLA Technical Assistant position is to provide technical and administrative support in the daily implementation of ICLA projects within NRC area of operation.

Generic responsibilities:

• Adhere to NRC policies, tools, handbooks, and guidelines. 
• Implements independently procedures and activities within own function as delegated. 
• Responsible for organizing and delivery of tasks in line with priorities and standards. 
• Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, to be most effective in supporting the team. 
• Use initiative in day-to-day problem solving in line with agreed procedures, priorities, and standards for the area of work.
• Prepare and develop status reports as required by management. 
• Ensure proper filing of documents. 
• Promote and share ideas for improvement in your area of expertise. 

  Specific responsibilities:

  • Contribute to the identification of protection risks and needs in the context of the program implementation; 
  • Drafting letters to state authorities and other stakeholders considering local requirements to business letters; 
  • Provide secretarial support such as data entry of intake forms, taking minutes, drafting letters and memoranda of understanding, recording of the incoming e-/mails, and other relevant actions; 
  • Attend meetings, keep records thereof, and report on the discussions and processes (if relevant);
  • Provide support with the preparation of meeting minutes, reports, background materials and other relevant documents, PowerPoint presentations, etc;
  • Assist with receiving incoming calls from beneficiaries/hotline and make outgoing calls to the latter according to needs;
  • Assistance to the beneficiaries in filling standard forms such as applications for death registration or submitting applications to the DIA app or other digital platforms;
  • Provision of referral services and counseling to typical requests for assistance that do not require advanced legal expertise (if applicable and when necessary);
  • Manage the dissemination of information, communication, and education materials in the targeted area by keeping records of brochures distributed and reporting on the progress of the dissemination campaign;   
  • Support with KoBo data transferring when requested;
  • Ensure proper filing and storage of documents in accordance with internal standards and requirements for case management and record keeping;
  • Perform any other relevant duties as requested by the ICLA PC.

    Generic professional competencies:

    • Experience from working as an Assistant in a humanitarian/recovery context or legal firms.
    • Previous experience from working in complex and volatile contexts.
    • Documented results related to the position’s responsibilities.
    • Proven competence in business writing, research and analytical writing;
    • Bachelor’s degree and above in a relevant field;
    • 1 year of relevant experience;
    • Confident user of MS Office;
    • NGO experience will be an advantage.

      Context/specific skills, knowledge, and experience:

      📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

      ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

      • Experience from working in the field with the displaced populations or law firms;
      • Good written and spoken English.
      • Fluency in both written and spoken Ukrainian.
      • Ability to write clearly and concisely;
      • Proven ability to analyze the legal, political and socio-economic context in Ukraine and collect, process and analyze qualitative and quantitative data to inform contest analysis and legal research;
      • Experience in using PowerBI, Kobo, MS Access, DIIA software programs and apps would be considered as advantage.

        What do We Offer

        This position is open to candidates who have the legal right to work in Ukraine. Please note that we are unable to provide work permits or visa sponsorships for this position.

        We offer an opportunity to match your career to a compelling cause and a chance to meet and work with people who are the best in their fields.

        We are also looking for people who share our values:

      • To be dedicated in what we do;
    • To be innovative with our solutions;
  • To act as one unified and inclusive team;
• To be accountable to the donors that make our work possible;

  We invite applications from all qualified and interested candidates. Candidates are encouraged to apply early, as applications will be screened on a rolling basis and interviews will be assigned instantly until a suitable candidate is selected.