Back ICLA Technical Assistant (Information Management)

All NRC employees are expected to work in accordance with the organisation's core values: dedication. innovation, inclusivity, and accountability. These attitudes and believes shall guide our actions and relationships. The vacancy announcement describes that employment with NRC may lead to employment in or deployment to Regions, Countries, Areas, or Offices that may be host to considerable health, safety and security Risks.

. Role and responsibilities

Generic responsibilities 

1. Ensure adherence to NRC policies. tools, handbooks, and guidelines.
2. Prepare and develop reports and other documents as required by management.
3. Ensure proper scanning and filing of documents.
4. Contribute to ensuring that ICLA projects target beneficiaries most in need and accurately evidences and documents all services provided.
5. Promote and share ideas for technical improvement, particularly in relation to ICLA record keeping and data protection.
6. Provide specific technical support and capacity building to project staff as agreed with ICLA management.
7. Develop and maintain knowledge of Legal Identity Documentation (LID) in order to be effective in his/her work.

   Specific responsibilities 

   • Ensure accurate data entry in relation to Northeast Myanmar ICLA programme activities in M&E Matrices and GORS, as well as in relation to means of verification for all ICLA activities.
   • Maintain full and accurate ICLA online and offline files, databases and other archives documenting ICLA programme progress.
   • Assist IM Technical Officer in extracting and analysing data for reports against project indicators as necessary.
   • Ensure security of data collection and data in the course of implementation of ICLA activities in line with NRC policies.
   • Assist IM Technical Officer in providing guidance and support to ICLA staff as regards ICLA record keeping systems in order to ensure that field teams maintain accurate and orderly records.
   • Work closely with field teams to ensure that the information from the field is quickly and accurately transferred to the ICLA database systems.
   • Contribute to LID and HLP assessments, monitoring and profiling exercises conducted by NRC.
   • Assist IM Technical Officer in data capturing processes to ensure implementation is in line with plans and agreed standards.
   • Contribute to regular updating and maintenance of an effective ICLA case management system in line with NRC policies, guidance and/ or SOPs.
   • Assist IM Technical Officer in monitoring LID ICLA counselling and legal assistance for trends and to ensure accuracy of data input.
   • Ensure that ICLA activities are carried out in line with NRC standards, policies, guidance and SOPs and immediately report, by email, on any concerns or any malpractice on the part of ICLA team members to the ICLA IM Technical Officer, ICLA Protect Coordinator and ICLA Project Manager.
   • Facilitate the M&E team in the implementation of the NRC Myanmar M&E system as regards ICLA.
   • Perform any other tasks as requested by ICLA IM Technical Officer,  ICLA Project Coordinator or ICLA Project Manager.

     Critical interfaces

     Relevant interfaces for this position are:

     • ICLA field staff in area of operation
     • ICLA Project Coordinator for Northeast Myanmar 
     • ICLA Project Manager for Northeast Myanmar
     • M&E team Northeast Myanmar

       2. Competencies

       Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

       📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

       ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

       1. Professional competencies

       These are skills, knowledge and experience that are important for effective performance.

       Generic professional competencies for this position:

       • Experience of working in a humanitarian/recovery context.
       • Previous experience of working in complex and volatile contexts
       • Documented results related to the position's responsibilities.
       • Excellent command of written and spoken English and Burmese preferred.

         Context related skills, knowledge and experience (shall be adapted to the specific position):

         • A degree.
         • Excellent experience with data management techniques.
         • Understanding of key privacy and information management ethical concerns and ability to manage information management activities within ethical guidelines.
         • Experience with mobile data capture desired. 
         • English and Burmese typing skills required.
         • Detail-oriented with demonstrated high degree of accuracy in work.
         • Excellent verbal and written communication skills.
         • Excellent computer literacy and knowledge of software programmes MS Word, Excel, PowerPoint. 

           2. Behavioural competencies (max 6)

           These are personal qualities that influence how successful people are in their job. NRC's Competency. Framework states 12 behavioural competencies, and the following are essential for this position:

           • Handling insecure environment
           • Planning and delivering results
           • Empowering and building trust
           • Communicating with impact and respect

             3. Performance Management

             The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual The following documents will be used for performance reviews:

             • The Job Description
             • The Work- and Professional Development Plan
             • The Mid-term/ End- of - trial Period Performance Template
             • The End-term Performance Template
             • The NRC Competency Framework The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.