Hardship LevelA (least hardship)

Family TypeFamily

Family TypeFamily

Residential location (if applicable)

GradeGS6

Staff Member / Affiliate TypeGeneral Service

ReasonRegular > Regular Assignment

Remote work acceptedNo

Target Start Date2025-02-01

Deadline for ApplicationsDecember 23, 2024

Standard Job Description

Human Resources Associate


Organizational Setting and Work Relationships

The Human Resources Associate supports the UNHCR’s People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR’s Human Resources acts as a strategic partner to the organization, enabling a people-centric culture.

The Human Resources Associate provides support and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care in the area of responsibility (AOR). The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resources information confidential.

The Human Resources Associate is usually supervised by the Associate HR Officer, HR Officer or another HR or admin staff. This position can be located in a Country Operation, Multi-Country Office, Regional Bureau or Headquarters. The Human Resources Associate may supervise General Service staff. The supervisor provides the incumbent with regular guidance. The incumbent works quite independently on regular assignments with an oversight from the supervisor, assisting him/her in personnel administration and other HR related matters.

The incumbent may maintain a direct working relationship with a number of units within the Division of Human Resources (DHR).

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties

Human Resources Operational Support:

  • Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks. This may include.
  • Administration of recruitment, assignment and separation of local staff in the AOR, in accordance with UN/UNHCR rules and procedures.
  • Update of personnel records in the Office, including entries into Workday where required.
  • Assisting with recruitment and other procedures related to affiliate workforce, including Cloud ERP entries into where required.
  • Contribution to workforce planning activities.
  • Provision of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance.
  • Enforce compliance with UNHCR’s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions.

    Assignments and Talent Acquisition:

    • Participate in the recruitment of local staff including the issuance of vacancy notices and arranging for required tests and interviews, and preparation of submissions for the review by the Assignments Committee (AC).
    • Assist in organizing outreach campaigns to attract diverse applicants.
    • Track and report on recruitment and assignments activities.

      Advice to staff and contribution to an inclusive work environment.

      • Build dialog and outreach with the workforce; answer questions and provide information to staff as to where to go for help or ask questions.
      • Advise staff members and affiliate workforce on their rights, obligations, benefits and entitlements.
      • Be proactive in identifying issues, themes and patterns affecting the workforce’s health and welfare, including sexual harassment and abuse of authority.
      • Assist in the provision of on-boarding, induction, re-integration into the workplace and off-boarding to colleagues.
      • Assist in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity.

        Duty of Care:

        • Assist in the security and medical evacuations of UNHCR personnel. Maintain daily tracking record of staff and families to provide accurate information in case of emergency.
        • Administer UNHCR medical insurance plan for locally recruited staff.
          • Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
            • Perform other related duties as required.


              Minimum Qualifications

              Years of Experience / Degree Level

              For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

              Field(s) of Education

              Not applicable.

              Certificates and/or Licenses

              Business Administration;

              Office Management;

              Human Resources Management;

              or related field.

              (Certificates and Licenses marked with an asterisk* are essential)

              Relevant Job Experience

              Essential

              Experience working in Human Resources. Knowledge of general HR policies, processes and systems.

              Desirable

              Experience in HR information technology systems and tools. Experience working with the United Nations. Experience working in a multi-cultural setting.

              Functional Skills

              UN-UN/UNHCR Administrative Rules, Regulations and Procedures;

              *IT-Computer Literacy;

              HR-Talent Development and Nurturing

              HR-Local mass recruitment

              HR-Employee Relationship Management

              SO-Learning Agility;

              (Functional Skills marked with an asterisk* are essential)

              Language Requirements

              For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

              For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

              For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.


              Competency Requirements

              All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.

              Core Competencies:

              Accountability

              Communication

              Organizational Awareness

              Teamwork & Collaboration

              Commitment to Continuous Learning

              Client & Result Orientation

              Managerial Competencies:

              Managing Resources

              Cross-Functional Competencies:

              Analytical Thinking

              Planning and Organizing

              Change Capability and Adaptability

              All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.

              As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

              This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

              Desired Candidate Profile - At least 3 years of relevant work experience in Human Resources, leading selection processes, personal administration, and general HR processes.
              - Experience in supervising staff and managing performance evaluation topics
              - Demonstrated ability to handle HR matters with respect and confidentiality, and to coordinate tasks to meet priorities and deadlines.
              - Strong client and results orientation, coordination, and communication skills.
              - Good professional awareness, good computer literacy, good adaptability and innovation skills.
              - Advanced level of English and Spanish, both oral and written (minimum B2), as developing documentation in both languages and be in communication with the Regional Bureau and HQ are key for this position.
              - Prior experience in managing human resources in organizations with at least 100 staff members.
              - Prior experience using Enterprise Resource Planning (ERP) HR tools as well as relevant working experience in UN Agencies or international NGOs.

              Important note: Person interested in applying for this position must be Nationals from Peru or should be legally present in the country at the time of application, recruitment and appointment.

              This is a regular position. The first contract will be issued for one year initially.

              Only short-listed candidates will be notified and might be requested to sit a test. No late applications will be accepted.

              Recruitment as a UNHCR staff member is subject to proof of vaccination against Covid-19.

              The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

              UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).
              The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. All applications will be treated with the strictest confidentiality.

              Required languages (expected Overall ability is at least B2 level):

              ,

              ,

              Desired languages

              ,

              ,

              Operational context

              Occupational Safety and Health Considerations:

              Nature of Position:

              Living and Working Conditions:


              Additional Qualifications

              SkillsHR-Employee Relationship Management, HR-Local mass recruitment, HR-Talent Development and Nurturing, IT-Computer Literacy, SO-Learning Agility, UN-UN/UNHCR Administrative Rules, Regulations and Procedures

              Education

              CertificationsBusiness Administration - Other, Human Resources Management - Other, Office Management - Other

              Work Experience

              CompetenciesAccountability, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Managing resource, Organizational awareness, Teamwork & collaboration

              UNHCR Salary Calculator

              https://icsc.un.org/Home/SalaryScales

              Compendium

              Additional Information

              Functional clearanceThis position doesn't require a functional clearance

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