All NRC employees are expected to work in accordance with the organization’s values. To be dedicated, innovative, inclusive and accountable are attitudes and believes that shall guide our actions and relationships.
Role and responsibilitiesThe purpose of a HR/Admin Coordinator is to implement delegated area of HR responsibility and deliver a variety of HR and Administration related activities.
Generic responsibilities
These responsibilities shall be the same for all positions with the same title. Details belong in the Work and Development plan.
Implement NRC’s systems and procedures at area level Ensure adherence to NRC policies, handbooks, guidelines and donor requirements Prepare and submit reports and analysis Ensure proper filing of all support documents Support line managers in procedures and require support team trainings Management of support team Ensure adherence to NRC policies and the national labor law in all processes and procedures Advice in personnel conflicts/processes when relevant Coordinate staff recruitment and exits, introductions, trainings, staff benefits schemes etc. Coordinate with relevant partners, suppliers, authorities, lawyers etc. Ensure accuracy of staff salaries Ensure that staff records in the area are up to date and filed appropriately.
Specific responsibilities
Facilitate and conduct recruitment processes when needed. Ensure the roll-out of NRC’s Induction package for all new staff. Manage the HRMIS/Agresso HR Database and NRC People. Input employee details, allocate resource numbers and continuously update to ensure data are accurate for payroll and reporting purposes. Prepare relevant HR documentation for staff and contingent workers, e.g. contracts, end of probation/confirmation letters, monthly reports, certificates and letters. Prepare monthly payroll for all national staff Follow up on tracking leaves for national staff Prepare HR reports to the CO, and for audit requirements Follow up on disciplinary measures/meetings, conflict management; participate in investigations as required Ensure NRC premises are cleaned and maintained as per safety and hygiene standards. Ensure admin management of NRC premises from development to termination of lease agreements, including payments of rent, amendments and seek solutions for Support on international staff personnel administration on a regular basis Provide technical support and capacity building related to Staff Care. Support/facilitate HR trainings such as Code of Conduct, Performance Management and PSEA (Protection from Sexual Exploitation and Abuse), same as information sessions on Internal Regulation and HR SOPs. Develop and implement staff development strategy and training matrix; suggest training priorities for the calendar yearCritical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position:
HR staff, Line Managers and staff Line Managers on HR issues at area level: Support functions: Logistics unit, Finance unit Core Competencies: Programme coordinators, officers Management : Area manager, ASM, APM Cooperation with finance on payroll prepare the data, allowances and taxationScale and scope of position Staff: Direct management of 3 to 5 national staff including HR/Admin officer, HR/Admin assistant, cleaners. Stakeholders: Programme and support departments, Country Office, Regional Office Information: Oversight of NRC in country HR and Admin policies and procedures, Unit4, NRC People Legal or compliance: NRC Code of Conduct, ToE, Labour law
CompetenciesCompetencies are important in order for the employee and the organisation to deliver desired results. Competencies are relevant for all staff and are divided into the following categories:
1. Professional competencies
Generic professional competencies:
Minimum 3 years experience from working as a HR/Admin Coordinator in a humanitarian/recovery context Previous experience from working in complex and volatile contexts Documented results related to the position’s responsibilities Knowledge about own leadership skills/profile Fluency in Arabic and English, both written and verbalContext related skills, knowledge and experience:
• University degree in HR or a relevant subject.
• Knowledge of HR Management in the Middle East, particularly Palestine and Israel.
2. Behavioural competencies (max 6)
Managing resources to optimize results Managing performance and development Analysing Handling insecure environments Empowering and building trust Initiating action and change Performance ManagementThe employee will be accountable for and evaluated on the responsibilities and the competencies, based on NRC’s Performance Management Framework. The following documents will be used for performance reviews:
The Job Description The individual Work- and Professional Development PlanThe NRC Competency Framework