Purpose of the role
The role encompasses supporting line managers and staff in implementing NRC HR policies, ensuring compliance and providing guidance on procedures. It involves overseeing the process for contingent workers, managing recruitment, contracts, and rotations.
The focal point for the HR system ensures accuracy and updates in the HR database. Entry and exit procedures are established and maintained, and terms of employment are enforced. Responsibilities include filing documentation, developing job descriptions, preparing reports on payroll and HR metrics, and conducting recruitment activities. Additionally, the position holder provides support on HR matters, promotes organizational behavior, and escalates risks promptly to the Country Office. Regular visits to sub-offices in Tuz and Ramadi are conducted to support operations.
What you will do
Ensure adherence with NRC policies, tools, handbooks and guidelinesImplement delegated support function portfolio according to plan of actionPrepare and develop status reports as required by managementEnsure proper filing of documents in line with SSD policyPromote and share ideas for improvement of the support functionProvide HR technical support and capacity building for staff and line managersMonitor the progress of team activities and ensure they are implemented according to standardsImplement complex systems and procedures in line with NRC policies, SOP’s and handbooksAssess, promote and document ideas for technical improvementSpecifically, you will;
Support line managers and staff on implementation of NRC HR policies and procedures, ensuring compliance Oversee process and support staff on Contingent Workers recruitment, contracting, rotation and managementAct as a focal point for the HR system (People) and ensure that the system is updated and accurate. Ensure HR database is also updated. Ensure that staff Entry and Exit Procedures/checklists are well established and implemented.Follow up and ensure proper implementation for NRC Terms of Employment and all related policies including leave, allowances and benefits and others.Ensure continuous filing of all related forms, templates, documents, and legal papers in their respective files as per filling tree guidelines (SSD).Edit, unify, and develop Job Descriptions for NRC positions following set guidelines, grading profile, and the applicable generic forms, and provide support and guidance to line managers. Support line managers in noncompliance of JDs. Prepare monthly reports related to payroll, performance management and HR metrics with regular update of staff database. Carry out recruitment activities including requesting positions, shortlisting qualified candidates, conducting interviews and reference checks and requesting job offers.Provide line managers and staff with support and technical expertise on recruitment, performance management, conflict resolution and duty of care principals, escalating to Country Office when appropriate. Ensure enrollment in NSSF and Insurance packages of all staff members with proper support in related inquiries.Promote NRC’s expected organisational behavior and culture among staff in terms trough awareness/induction sessions.Escalate all cases involving risk to NRC or NRC staff to Country Office without delayRegular visits to Sub Offices in Tuz and Ramadi (minimum monthly to each sub office)Professional competencies
Experience from working as a Support Function Officer in a humanitarian/recovery contextPrevious experience from working in complex and volatile contextsDocumented results related to the position’s responsibilitiesWorking knowledge of EnglishFluency, written, speaking and reading, in ArabicPrevious experience working in HR with an INGO an advantageStrong history of compliance to SOPs and regulations. Proven attention to detailProven ability to coordinate with multiple departmentsProactive in problem solving and removing bottlenecksProven ability to share information, in a timely manner to relevant stakeholdersAbility to travel and stay in Tuz and Ramadi sub offices regularly
Behavioral competencies
NRC has identified the following behavioural competencies that are critical for all staff working with NRC
Handling insecure environments Planning and delivering results Working with people Analysing Communicating with impact and respect Coping with changeWhat We Offer
We offer an opportunity to match your career to a compelling cause and a chance to meet and work with people who are the best in their fields.
We are also looking for people who share our values:
To be dedicated in what we do;To be innovative with our solutions;To act as one unified and inclusive team;To be accountable to the donors that make our work possible; the people we exist to serve, and to each other… the members of our NRC family.\"This position is specifically tailored for individuals who hold Iraqi citizenship or permanent residency status.\"
Contract Duration: until 31 December, 2024 (our contract renewal cycle runs from January to December)
Duty Station: Baghdad- Iraq with 40% travel (to Tuz and Ramadi)
Health Insurance is provided
Salary: G6/S1, According to NRC’s Iraq salary scale and terms and conditions.
For more information please read the Job Description