DescriptionOverview RTI International is an independent, nonprofit research institute dedicated to improving the human condition. Our staff of nearly 6,000 works in more than 75 countries—tackling hundreds of projects each year to address complex social and scientific challenges on behalf of governments, businesses, foundations, universities, and other clients and partners. Through independent research and science-based programs, we are making positive impacts on people and communities around the world. Our diverse team embraces challenges in an inclusive atmosphere that values work-life balance and creates global opportunities for career development. If you’re looking for a dynamic workplace culture, comprehensive benefits, and opportunities to grow, join our team and discover the RTI Difference. Division Summary IDG’s International Education Division supports education development worldwide by strengthening education policy, management and practice to achieve measurable improvement in teaching and learning. From our well-established reputation in education system strengthening, to innovative work in early grade assessment and learning, RTI is improving education quality, relevance and efficiency through implementation of projects funded by USAID, The LEGO Foundation, Bill and Melinda Gates Foundation, and other donors and clients. Project Summary The USAID Okuu Keremet! (OK!) Follow-On (titled OK!!) will build on USAID’s previous programs that targeted improvements in early learning in Grades 1-4 by extending the technical focus of the work to achieve the following objective: Comprehensive, aligned high quality provision of basic education from preschool through Grade 6 that leads to improved teaching and learning outcomes for young learners. To achieve this objective, OK!! will focus on three high priority areas of emphasis of the MOES, namely: IR1: MOES supported to expand high quality public, private, and community-based early childhood education. IR2: Improved MOES capacity to implement revised curriculum and materials for primary grades (1–6) leads to improved learning outcomes. IR3: MOES capacity strengthened to develop and implement a comprehensive strategy for teacher management and professional development. Position Description RTI is currently seeking applicants for the position of HR Officer and Office Administrator that will be responsible for implementation of recruitment procedures, employee benefits, performance evaluation and management, compensation planning, new hire orientations and other HR programs. S/He will assist the Senior Finance and Operations Director in providing guidance and support regarding HR programs and processes and in ensuring that HR policies and procedures are appropriately executed, in compliance with the country’s labor laws and RTI’s HR policies. S/he will also be responsible for the administration and operational support services. This position will report to the Senior Finance and Operations Director and will be located in Bishkek, Kyrgyzstan Responsibilities Human Resources Provide HR operations support to the project including compensation and benefits management, HR information management, performance management, conflict resolution, HR communications, and personnel file compliance. Supports employment and recruitment-related activities for national and regional staff. Implement recruitment procedures from job posting, screening of CVs, organizing interviews, documentation for offers and hiring and other pre- and post-employment procedures; Ensure strict compliance of HR policies and guidelines in the LN Employee Handbook, the RTI Code of Conduct and local labor laws and client rules and regulations; Facilitate coverage and utilization of private medical insurance (PMI) and group life insurance plans for staff, including but not limited to, benefits orientation, tracking of expiration, processing and following up on renewals, in coordination with other RTI projects, RTI regional and project procurement in-charge; Handle HR reports required by the Asia Regional Office (ARO), including but not limited to PARs, Code and Employee Handbook acknowledgments; Handle implementation of Dynamic Development and Connect processes quarterly, including but not limited to, disseminating schedules and other information to staff, providing guidance on the process, coordinating system-related issues; Organize and conduct employee orientations for new project hires, including training staff on HR issues such as Dynamic Development, contributing to consultations with staff on issues such as the choice of insurance provider, communicating employee benefits, and introducing new HR policies and procedures; Compile and track employee leave ledgers to ensure leave credits and leave utilizations are recorded and updated, for reporting to management and for communicating leave balances to staff; Organize and manage HR files (personnel and non-personnel files); Organizing and streamlining the archiving of documents; Analyzing, drafting and working with labor reports according to local legislation requirements; Support processing of documentation for onboarding full-time positions, STTA contracts, regulatory filings. Verify accuracy of employees’ salaries and the remuneration of consultants and STIC’s; Administration Provide overall office organization and management in support of day-to-day operations. Serve as primary point of contact for the public, including as receptionist for the office; responsible for office cleaning. Greet office guests, manage all incoming calls, and oversee the management of the physical office. Supervise the office driver and oversee scheduling of the office vehicle. Manage maintenance of office equipment. Liaise with program staff on logistic and supplies needs. Coordinate travel arrangements for staff and consultants as required for project activities, including flight reservations, accommodation, visas, transport, and other logistics. Support scheduling for meetings, events, and workshops. Perform other administrative duties as assigned Qualifications Bachelor's Degree and 3 years of experience, Master's degree and 1 year of experience, or equivalent combination of education and experience in HR and Administration. Skills & Abilities Skills and abilities required to perform the essential job duties of this job are listed below. An addendum that clarifies additional skills and abilities for incumbents in this job may be used in addition to this description: Prior experience working on governance-focused USAID projects in Kyrgyzstan. Proven capacity to work under pressure, meet deadlines, and set priorities. High level of personal and professional integrity, motivation to perform at one’s best. Proficiency in computer technologies. Excellent interpersonal communication, team player, ability to maintain confidentiality and compliance. Discreet in the judgment and management of confidential matters, materials, and sensitive issues. Strong leadership and decision-making skills. Strong reporting and writing skills Ability to understand and interpret policies and procedures as well as the ability to apply them with consistency in a variety of circumstances. Ability to organize and effectively process and maintain records and files. Ability to function independently and carry out routine responsibilities with minimal supervision. Strong interpersonal and relationship building skills. Superior attention to detail and accuracy. Considerable knowledge of office practices and procedures or the ability to comprehend them. Ability to answer most inquiries and questions independently and follow up on requests in an efficient manner. Ability to resolve problems, be tactful, and deal with persons of diverse cultures. Fluency in Kyrgyz, Russian. English language skills preferred
ResponsibilitiesHuman Resources Provide HR operations support to the project including compensation and benefits management, HR information management, performance management, conflict resolution, HR communications, and personnel file compliance. Supports employment and recruitment-related activities for national and regional staff. Implement recruitment procedures from job posting, screening of CVs, organizing interviews, documentation for offers and hiring and other pre- and post-employment procedures; Ensure strict compliance of HR policies and guidelines in the LN Employee Handbook, the RTI Code of Conduct and local labor laws and client rules and regulations; Facilitate coverage and utilization of private medical insurance (PMI) and group life insurance plans for staff, including but not limited to, benefits orientation, tracking of expiration, processing and following up on renewals, in coordination with other RTI projects, RTI regional and project procurement in-charge; Handle HR reports required by the Asia Regional Office (ARO), including but not limited to PARs, Code and Employee Handbook acknowledgments; Handle implementation of Dynamic Development and Connect processes quarterly, including but not limited to, disseminating schedules and other information to staff, providing guidance on the process, coordinating system-related issues; Organize and conduct employee orientations for new project hires, including training staff on HR issues such as Dynamic Development, contributing to consultations with staff on issues such as the choice of insurance provider, communicating employee benefits, and introducing new HR policies and procedures; Compile and track employee leave ledgers to ensure leave credits and leave utilizations are recorded and updated, for reporting to management and for communicating leave balances to staff; Organize and manage HR files (personnel and non-personnel files); Organizing and streamlining the archiving of documents; Analyzing, drafting and working with labor reports according to local legislation requirements; Support processing of documentation for onboarding full-time positions, STTA contracts, regulatory filings. Verify accuracy of employees’ salaries and the remuneration of consultants and STIC’s; Administration Provide overall office organization and management in support of day-to-day operations. Serve as primary point of contact for the public, including as receptionist for the office; responsible for office cleaning. Greet office guests, manage all incoming calls, and oversee the management of the physical office. Supervise the office driver and oversee scheduling of the office vehicle. Manage maintenance of office equipment. Liaise with program staff on logistic and supplies needs. Coordinate travel arrangements for staff and consultants as required for project activities, including flight reservations, accommodation, visas, transport, and other logistics. Support scheduling for meetings, events, and workshops. Perform other administrative duties as assigned
QualificationBachelor's Degree and 3 years of experience, Master's degree and 1 year of experience, or equivalent combination of education and experience in HR and Administration. Skills & Abilities Skills and abilities required to perform the essential job duties of this job are listed below. An addendum that clarifies additional skills and abilities for incumbents in this job may be used in addition to this description: Prior experience working on governance-focused USAID projects in Kyrgyzstan. Proven capacity to work under pressure, meet deadlines, and set priorities. High level of personal and professional integrity, motivation to perform at one’s best. Proficiency in computer technologies. Excellent interpersonal communication, team player, ability to maintain confidentiality and compliance. Discreet in the judgment and management of confidential matters, materials, and sensitive issues. Strong leadership and decision-making skills. Strong reporting and writing skills Ability to understand and interpret policies and procedures as well as the ability to apply them with consistency in a variety of circumstances. Ability to organize and effectively process and maintain records and files. Ability to function independently and carry out routine responsibilities with minimal supervision. Strong interpersonal and relationship building skills. Superior attention to detail and accuracy. Considerable knowledge of office practices and procedures or the ability to comprehend them. Ability to answer most inquiries and questions independently and follow up on requests in an efficient manner. Ability to resolve problems, be tactful, and deal with persons of diverse cultures. Fluency in Kyrgyz, Russian. English language skills preferred