Post of duty: Washington, D.C. - USA

The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.

About this position

The Environmental and Social Solutions Unit (VPS/ESG) is responsible for ensuring that IDB financed projects and other activities are environmentally and socially sustainable and comply with the Bank’s environmental and social policies.

ESG has its own Information Management System (“ESG Compass”) adapted to the specific activities that performs the Bank and the Unit related to environmental and social aspects under the Innovation and Technology group of ESG. This system allows to have all information together in a customized tool developed in .NET.

We are looking for a highly motivated professional to join the ESG Operational Support Team. As an IT and reporting Consultant, you will be part of the Innovation and Technology group supporting the Unit in several of the initiatives to improve the support to operations.

What you’ll do:

  • Support for Operations: Support to plan and coordinate the activities required for the development and implementation of the ESG information management system “ESG Compass” that includes coordination with internal ESG users, IDB Information Technology department, ESG’s information management steering committee and third parties. Support the database management of the quality assurance function internal to ESG. Help maintain the existing ESG Compass by working on the IDB ServiceNow platform to resolve the created tickets by users in a timely and adequate manner.
  • Performance Measurement and Improvement: Establish key performance indicators (KPIs) and metrics to measure the impact of technology on operational efficiency, effectiveness, and outcomes, and use data-driven insights to drive continuous improvement. Help getting data sets from the source for analysis. Prepare ad hoc reports and dashboards on ESG data.
  • Capacity Building for Operations: Support the team with ongoing activities and training material development of the communication site in SharePoint for ESG Compass.
  • Knowledge Sharing and Collaboration: Facilitate knowledge sharing and collaboration to exchange best practices, lessons learned, and success stories in leveraging innovation and technology to optimize operations.

    What you'll need

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