Emergency Specialist – Information Management
Sana'a
Who are we?
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
DRC has been operating in the Middle East (ME) region for over a decade, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) in Yemen, Syria, Iraq, Jordan, Lebanon and Turkey with a Regional Office (RO) in Amman.
DRC Yemen’s response
Throughout its nine field offices and a workforce of 450 staff, DRC upholds its main programmatic objectives to provide immediate and life sustaining assistance, to strengthen the protective environment, and to reduce displacement related risks and vulnerabilities by promoting self-reliance at household and community level.
Key Responsibilities
- Oversee Information Management unit of CCY.
- Provide strategic vision and operational leadership for all CCY data management activities, including, but not limited to, databases
- Assist team members with information, tools and resources needed to improve performance & reach objectives.
Data Management:
- Supports in the design and development of a single beneficiary management system including the following elements; Beneficiary Database; Beneficiary Dashboards; Case; Decision Workflow Manager; Payment Request Platform.
- Oversees the implementation of the systems, supervises the maintenance and updating of the systems, and organizes reviews, analysis, and evaluation of the beneficiary management system and other IM systems;
- Oversee development of all data collection forms, including their creation and transfer to the data collection software;
- Supports CCY members IM Teams in providing in-house expertise and technical support to end-users on database and software-related issues: identifies, researches, and resolves technical problems, including documenting, tracking and monitoring problems to ensure a timely resolution;
- Advises on the development of Standard Operating Procedures, manuals, and general support documents for IM policies, process, and systems;
- Oversees and is responsible for user access;
Data collection:
- Plan, design, enhance and implement methodology for data collection to ensure accurate and reliable data is collected, stored, and submitted promptly for further processing.
- Ensure the implementation of harmonized tools for reporting and reconciliation to ensure standardization and centralized capacity for data management, analysis and reporting (single beneficiary management system).
- Supervise data collection processes and overall data management activities, including encoding, storing, and transferring data as well as processing. Analyze data and information collected locally.
- Ensure the quality of all data collection, including reviewing databases and reports, checking original data sources, and continuously building the capacity of CCY partners.
Data Analysis and Reporting:
- Ensure the timely preparation and generation of local and regional level information products, as well as information sharing and dissemination to all relevant channels.
- Produce regular consortium wide IM reports reporting on CCY indicators/processes and ad hoc reports where appropriate.
Capacity building and Technical Management:
- Plans and implements trainings for CCY consortium staff
- Implement operational processes and controls to help ensure that data management services are of the highest quality by providing appropriate support to partners.
- Assist in the recruitment, training and on-going support of data collectors and data entry personnel, where appropriate.
Data security:
- Implements and maintains policies and procedures for ensuring the security and integrity of databases, data and software applications. Is accountable for the security of the IM Systems and integrity of all data files;
- Ensure the effective use of the designated information systems, including offline and online platforms, application tools, and other systems to manage the implementation of the information management mechanism.
Strategic Planning:
- Provide macro-level guidance on IM process and system to ensure continually improvements and relevancy;
- Identify and assess gaps in data and information relevant to program implementation and contribute to the preparation of project and funding proposals to address such needs.
Any other duties as requested by line manager.
Required experience and competencies
All DRC roles require the post-holder to master DRC’s core competencies:
- Striving for excellence: Focusing on reaching results while ensuring efficient processes.
- Collaborating: Involving relevant parties and encouraging feedback.
- Taking the lead: Taking ownership and initiative while aiming for innovation.
- Communicating: Listening and speaking effectively and honestly.
- Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
About you
Advanced university degree or equivalent in international relations, development, migration, Middle East studies, or related field
Moreover, we also expect the following:
Required:
- 5+ years of professional experience in a similar or relevant role;
- Strong knowledge of Excel and Access ;
- In-depth understanding of database platforms and the ability to write code and queries;
- Knowledge of M&E processes and data collection platforms such as Kobo, ODK, CommCare;
- Ability and willingness to maintain regular presence at project sites and to work during irregular working hours;
- Direct experience and/or broad knowledge of humanitarian assistance programming; and
- Experience working with local organizations in developing contexts
Languages:
- English language (Fluent)
- Arabic language (desirable)
We offer
Contract length: Till 15/07/2021, with possible extension based on fund and performance.
Work place: Sana'a
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to www.drc.ngo under Vacancies. This position will be placed at level (NMG)**.**
Further information
For questions regarding the vacancy please contact yem-recruitment@drc.ngo. If you are facing problems with the online application process, please contact job@drc.dk
For further information about the Danish Refugee Council, please consult our website drc.ngo