Join Us at Norwegian Refugee Council (NRC) in Ukraine
Are you a student, recent graduate, working parent, or simply someone looking for flexible, part-time work that offers an opportunity to support the humanitarian response in Ukraine? Are you looking for an opportunity that fits around your other commitments? Do you possess strong communication skills and excel at building rapport while staying professional?Приєднуйтесь до Нас у Норвезькій раді у справах біженців (NRC), Україна
Ви студент, недавній випускник, батьки, що працюють чи просто хтось, хто шукає гнучку роботу на неповний робочий день, яка пропонує можливість підтримати гуманітарну допомогу в Україні? Ви шукаєте можливість, яка поєднується з іншими вашими зобов'язаннями? Ви володієте сильними комунікативними навичками та чудово вмієте будувати стосунки, залишаючись професіоналом?Join us as a Data Collector in our flexible, Enumerator Pool where you'll be called upon when needed to conduct telephone and in-person surveys and interviews, helping us determine if we're making the intended positive difference, while also identifying areas for improvement.
Приєднуйтесь до нас як збирач даних у нашому гнучкому пулі інтерв’юерів, де ви будете викликані, коли це необхідно для проведення телефонних та особистих опитувань та інтерв'ю, допомагаючи нам визначити, чи досягаємо ми запланованих позитивних змін, а також визначаючи сфери для вдосконалення.
Background
NRC is an independent humanitarian organisation helping people forced to flee. We provide assistance to meet immediate humanitarian needs, prevent further displacement, and support displaced people as they build a new future. Around 15,000 humanitarians work with the NRC. Most of us are hired locally to work in the field, and a small number are based at our head office in Norway, Oslo. Many of our colleagues were once themselves fleeing their homes. In 2022, we reached almost 10 million people across 40 countries.
NRC has been present in Ukraine since 2014. We provide life-saving assistance, such as food and basic relief items, to the most vulnerable. We have assisted hundreds of thousands of displaced people with legal aid and information on access to services, and we offer cash to people to repair damaged homes. Furthermore, we support schools to prevent a lost generation, ensuring that learning continues. The Core Competencies (CC) we work in are Shelter & Water; Sanitation and Hygiene (WASH); Education; Information Counselling and Legal Assistance (ICLA); and Protection. Since the escalation of the war in 2022, we have been continuously scaling up our response across the country.
Передісторія
NRC - незалежна гуманітарна організація, що допомагає людям, які були змушені залишити свої домівки. Ми надаємо допомогу для задоволення нагальних гуманітарних потреб, запобігання подальшому переміщенню та підтримки переміщених осіб у побудові нового майбутнього. Близько 15 000 гуманітарних працівників співпрацюють з NRC. Більшість з нас найняті на місцях для роботи в польових умовах, а невелика кількість працює в нашому головному офісі в Норвегії, в Осло. Багато наших колег колись самі були вимушені покинути свої домівки. У 2022 році ми охопили майже 10 мільйонів людей у 40 країнах.
В Україні NRC працює з 2014 року. Ми надаємо життєво необхідну допомогу, таку як їжа та основні предмети першої необхідності, найбільш вразливим верствам населення. Ми допомогли сотням тисяч переміщених осіб, надавши їм правову допомогу та інформацію про доступ до послуг, а також пропонуємо людям грошову допомогу на ремонт пошкоджених будинків. Крім того, ми підтримуємо школи, щоб запобігти втраті покоління, забезпечуючи продовження навчання. Основними сферами, в яких ми працюємо, є житло та забезпечення водою, санітарія та гігієна, освіта, інформаційне консультування та правова допомога, а також захист. З початку ескалації війни у 2022 році ми постійно розширюємо нашу діяльність по всій країні.
What You Will Do
Directly engaging with the communities, we work with, you will conduct surveys, interviews, and discussions, both face-to-face and remotely. Through your efforts, you will help us answer questions such as:
Are we making a positive difference?What's the real impact of our work?Where do we excel?How can we enhance our support?Specific activities include:
1. Data Collection
Diverse Data Gathering: Whether it's through surveys, key informant interviews, or focus group discussions, you'll be connecting directly with our communities, both in-person and over the phone. Each method offers its own unique insights, and you'll be adept at navigating them all.Testing and administering questionnaires before, during, and after formal data collection.Feedback Loop: After data collection, you'll provide feedback on the process.2. Data Quality
Clean and Validate Data: You'll ensure the data is of high quality, checking for any inconsistencies or errors.Accurate Recording: You'll capture the data with precision, ensuring that every detail, no matter how small, is correctly noted.Document Management: You understand the importance of organised data. Proper filing and systematic storage of documents are second nature to you.Continuous Improvement: Always with an eye on improvement, you'll support the M&E Department with suggestions to enhance our data collection tools and techniques, ensuring we're always at the forefront of effective data gatheringTechnical Competencies You Will Bring
While we deeply value and appreciate the diversity of skills and experiences everyone brings, to excel in this role, the following technical competencies are essential:
Data Collection Skills: Ability to accurately gather information using various tools and methods, ensuring the reliability of the data you collect.Attention to Detail: You're meticulous and ensure that every piece of information you gather is accurate and error-free.Familiarity with Monitoring & Evaluation: While not mandatory, having a basic understanding of M&E processes helps in contextualising the data.Digital Proficiency: Comfortable using digital tools or software for data collection, ensuring data integrity.Behavioural Competencies You Will Bring
Beyond technical competencies, we believe the essence of our work thrives on the attitudes and behaviours of our team:
Strong Communication & Building Trust: You're skilled at understanding diverse perspectives and conveying information effectively. Each interaction showcases your tolerance, understanding, and ability to establish trust, especially when topics are sensitive.Attention to Detail & Improvement: With a meticulous approach, you ensure every piece of data is accurate. You're proactive in capturing feedback and always on the lookout to refine our data collection techniques.Empathy, Sensitivity & Professionalism: Your interactions are characterized by compassion and understanding of the challenges individuals face. No matter the context, you maintain the highest standards of integrity, respect, and ethics.Adaptability: Things can be unpredictable. You're resilient and can adjust to changing situations or environments.Independent Initiative: While collaboration is valued, most of your tasks will require self-reliance and initiative. Your ability to work autonomously, driven by a clear sense of purpose and responsibility, ensures that tasks are completed effectively, even when you're on your own.Screening Question
In a role like a Data Collector, there's a need to balance professionalism with empathy. Picture a situation where you're collecting information about a person's difficult experiences. How would you make sure the individual feels understood and comfortable, while still ensuring you adhere to data collection guidelines and protocols?Please answer in Ukrainian or English, and in no more than 200 words. You should upload your answer along with your CV as part of the application submission process.
Відбіркове запитання
У ролі збирача даних є необхідність збалансувати професіоналізм з емпатією. Уявіть ситуацію, коли ви збираєте інформацію про важкий досвід людини. Як би ви переконалися, що людина відчуває себе зрозумілою та комфортно, при цьому гарантуючи, що ви дотримуєтеся правил і протоколів збору даних?Будь ласка, дайте відповідь українською або англійською мовою, не більше ніж 200 слів. Свою відповідь завантажте разом з резюме при подачі заявки.
Hiring Process:
Once you submit your application, a team of real humans reviews each one. Though we're pro-AI, we value human traits that machines can't replicate, such as curiosity, humility, and emotional intelligence. The overall hiring process consists of 2 stages:
CV Screening: Your CV will give us an insight into your skills and experiences. Please note that screening questions, – in lieu of a cover letter – will be used to assess applications.Assessment: If shortlisted, you'll be invited for an assessment at our office.Please Note: Successful candidates will join our standby pool of enumerators, ready to be called upon as needed. Entry to this pool does not guarantee employment, and work availability varies.
Life at NRC?
While this role is on an ad-hoc, part-time basis, it's a unique chance to be part of a larger mission. At NRC, every contribution, no matter how small, plays a part in making a positive impact. Even in this capacity, you'll experience a culture that values every voice and cherishes the dedication and passion you bring to our collective purpose.
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. Together, we save lives and rebuild futures. Safeguarding is central to NRC’s work. We expect all employees to: • treat everyone with respect and dignity • contribute to building a safe environment for all • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH