The role contributes to effective delivery of funded projects by supporting operational workflows, maintaining organized records, assisting with basic monitoring follow-up, and facilitating coordination between field teams, implementing partners, and office-based units. While not a technical MEAL role, the position supports MEAL-related processes through documentation, tracking, and consolidation of activity-level information, ensuring readiness for reporting and reviews.
1. Support operational implementation of programme activities, by providing administrative and logistical follow-up, coordinating documentation, and supporting activity-level workflows.
2. Support tracking and follow-up of Implementing Partner (IP) agreements, by maintaining agreement trackers, organizing supporting documentation, and liaising with programme staff as needed.
3. Support routine activity and progress tracking in order to assist the Project Officer with monitoring implementation, by compiling activity updates, maintaining simple tracking tools, organizing attendance sheets, distribution lists, and other verification documents.
4. Support MEAL-related processes at activity level in order to strengthen documentation and accountability, by organizing monitoring files, consolidating basic data and records, and ensuring supporting evidence is properly filed.
5. Support PSEA and safeguarding-related processes by assisting with basic PSEA orientations, maintaining attendance records, and ensuring safeguarding documentation is properly filed.
6. Maintain organized filing and documentation systems in order to support audit readiness and compliance, by managing physical and electronic records, including IP files, operational documents, monitoring records, and correspondence.
7. Perform such other duties as may be assigned in support of project objectives
Education
High school diploma with four years of relevant experience; or,
Bachelor’s degree in business administration or related fields from an accredited institution with two years of relevant professional experience.Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience
Demonstrated experience supporting project implementation, including coordination with field teams and implementing partners.
Experience in tracking agreements, activities, or deliverables (e.g. IP agreements, workplans, activity trackers, documentation follow-up) is required.
Experience supporting basic monitoring and documentation processes (e.g. activity tracking, attendance records, filing of verification documents) is required.
Experience supporting procurement, logistics, or operational follow-up is an advantage.
Experience supporting PSEA orientations, safeguarding documentation, or compliance-related processes is an asset.
Prior experience working with IOM, UN agencies, NGOs, or government counterparts is an advantage. Skills
Strong organizational and coordination skills, with attention to detail and ability to manage multiple tasks simultaneously.
Ability to maintain accurate records, trackers, and filing systems for operational and programme documentation.
Practical understanding of project operations, including coordination with implementing partners and field teams.
Good communication and interpersonal skills, with the ability to work effectively with diverse teams.
Ability to work independently, prioritize tasks, and follow up on pending actions in a structured manner.
Proficiency in Microsoft Office applications (Word, Excel, Outlook) is required.Languages IOM’s official languages are English, French and Spanish.Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these three values: