Back Admin Assistant / Receptionist Palestine Ramallah (Nationals Only)

Are you self motivated? Organised with strong attention to detail? Have good communication skills and enjoy working in a fast paced and ever changing humanitarian organisation? Then this position maybe for you!

NRC is opening an office ‘hub’ in Ramallah and is seeking a motivated team player with strong Microsoft skills (Word/Excel/Outlook) to join the team as the Admin Assistant/Receptionist. You will greet guests and ensure the smooth running of the office in Ramallah among other Administrative tasks.  

Generic responsibilities 

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.

1. Adhere to NRC policies, tools, handbooks and guidelines
2. Assist with the implementation of the admin function portfolio according to plan of action
3. Prepare and develop status reports as required by management
4. Ensure proper filing of Admin related documents
5. Promote and share ideas for improvement of the support function

   Specific responsibilities 

   These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.
    

   • Be the Receptionist for NRC Ramallah Office, greet guests, inform staff of arrival, ensure only authorised persons enter the office. 
   • Responsible for managing the cash box, in line with NRC Palestine Finance SOP and NRC Financial Handbook. 
   • Support other West Bank Sub Offices in Administration tasks as requested by the line manager (Nablus, Tulkarem, Hebron). 
   • Coordinate with local government authorities upon request for permits/authorisations required for operations. 
   • Arrange for visitors’ hospitality arrangements in Ramallah office 
   • Coordinate with the landlords for office on issues related to maintenance, utility payments and lease agreements. 
   • File administrative documents according to procedures and maintain stock of office supplies in Ramallah office. 
   • Purchasing office stationery, phone credit cards and office supplies for office such as Gas, keys, SIM cards etc.
   • Ensure new staff in Ramallah have all admin related supplies on their first day in the office 
   • Hotels reservations for training, workshops, NRC events, meetings and conferences. 
   • Ensure that Ramallah office is kept clean, tidy and organised. Liaise with Logistics when disposal processed need to be undertaken.  
   • Responsible for preparing office contingent workers’ payments in line with Finance SOP and passing to Finance
   • Responsible for preparing office daily workers’ payments in line with Finance SOP and passing to Finance
   • Provide other support as requested by the line manager.

     Generic professional competencies: 

     • Experience from working as a Support Function Assistant in a humanitarian/recovery context
     • Previous experience from working in complex and volatile contexts
     • Documented results related to the position’s responsibilities
     • Strong Knowledge of English (reading and writing)

       Context/ Specific skills, knowledge and experience: 

       • Fluent in Arabic 
       • Analytical skills
       • Proven ability to plan and implement
       • Motivated and keen to learn
       • Strong organisational and team working skills
       • Good cultural awareness and sensitivity
       • Good computer application skills in Microsoft Excel, Word, PowerPoint, database and network communication

         What we Offer? 

         You will be working in an international and diverse organization with a dynamic atmosphere. 

         You will receive support and opportunities to expand your skills and enhance your expertise. 

         📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

         ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

         You will be working in our Office in Ramallah, 

         This position is Grade (03) Step (01). Salary & Benefits are based on West bank Duty Station.

         Reports to: HR/Admin Coordinator.

         Recruiter: Judeh Hussein

         Contract Duration: 12 months renewable, based on the need of position, fund and performance.

         E-mail: PS.Recruitment@nrc.no 

          If you are interested to apply for this position, please check the full Job Description: JD- Admin Assistant Ramallah (1).docx

         Applications are only accepted if submitted through NRC website.

         Applications won't be considered without a Resume and a Cover Letter in English. 

         For more information about NRC's work in Palestine, please check: https://www.nrc.no/globalassets/pdf/fact-sheets/2024/factsheet-palestine-nrc_202405.pdf

         NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability. The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
         Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
         At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
         Together, we save lives and rebuild futures. Safeguarding is central to NRC’s work. We expect all employees to:  • treat everyone with respect and dignity  • contribute to building a safe environment for all  • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)  • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH