IDB3204 - Technical Support Officer (Supplemental Workforce - Third Party Contract/ Temporary) Business Unit: Administration Complex Division: Not Applicable Department: Not Applicable Contract type: Temporary Staff Country: Saudi Arabia Location: Saudi Arabia - Jeddah Closing date: 03-Jan-2024

Job Purpose:

Provide comprehensive support to the organization, ensuring efficient and effective operations across various Departments within IsDB. The role encompasses a wide range of responsibilities within the department, which may include technical support, administrative support, process coordination, and data management. By fulfilling this role, the incumbent plays a crucial part in contributing to the overall success of the organization by providing these supports.

Key Accountabilities: • Coordinate with other departments to ensure alignment and effective communication.
• Assist in implementing process improvements and streamlining administrative procedures.
• Assist the colleagues of the department on other technical assignments, as and when needed.
• Manage document workflows, including creation, editing, and distribution of reports, memos, and other business documents.
• Collaborate with cross-functional teams to support organizational goals and initiatives.
• Compile and analyze data to generate reports and metrics related to administrative processes and operations.
• Provide timely and accurate technical assistance by promptly addressing user inquiries.
• Flexibility to work in a fast-paced environment and quickly adapt to changing technologies.

Skills & Necessary Knowledge: • Results Orientation.
• Time management.
• Building Relationships
• Problem Solving skill
• IT skills
• MS Office Programs
• Communication Skills
• Organizational Skills
• Strong Analytical and Reporting Skills

Academic and Professional Qualifications: • Bachelor’s degree in Finance/ Legal/ Economics/ Human Resources/ Business Administration/ Statistics/Information Management or related field.
• Additional qualification or certification in own field is preferred.
• Minimum 2 years of experience with a Bachelor’s degree.
• Experience in development sector or international organization is preferred.

Language:

• English - Mandatory
• Arabic - Preferred