The Division of the Regional Director (RDD)provides the visionary leadership and, together with BOS, supports the Country Offices and all the other Divisions in the efficient delivery of the EPW through agile transformation and implementing WHO Value Charter. RDD has the overall responsibility for the planning, execution and evaluation of WHO programmes at the regional and country levels and in strengthening the alignment and joint work across the three levels of the organization. It is the safeguard of the WHO Values Charter. It encompasses the enabling functions of resource mobilization and alliances, external relations and communications, and support to governing bodies of the European Region, in addition to organization development, staff development and learning, and transformation. It also specifically includes the representative function of WHO with the institutions of the European Union., the EURO Ombudsman who reports directly and independently to the Regional Director, and the committee on staff health and wellbeing. The European Observatory on Health Systems and Policies is at the forefront of international evidence generation and knowledge brokering for health policies and systems. Its mission is to support and promote evidence-informed health policy-making through comprehensive and rigorous analysis of the dynamics of health systems and policies in Europe. The Observatory's aim is to generate evidence and broker knowledge so that policy makers can take better Healthsystems decisions and improve population health. Its objectives include: Describing and analyzing health systems and the changes they undergo; Mapping trends and making comparisons(including with relevant countries outside Europe) to support European policymaking; Mobilizing experience from practice across Europe to give insights into policy issues; Working in partnership with governments, international organizations, academics, policy-makers and practitioners to provide evidence and evidence-informed policy options to national and European policy-makers; Employing (and developing) a range of knowledge brokering tools to communicate effectively with policy-makers; Feeding evidence into the wider health policy debate. The Observatory is a partnership hosted by the WHO Regional Office for Europe. It includes the Governments of Austria, Belgium, Finland, Ireland, Norway, Slovenia, Spain, Sweden, Switzerland and the United Kingdom; the Veneto Region of Italy; the French National Union of Health Insurance Funds (UNCAM); the World Health Organization; the European Commission; the World Bank; the Health Foundation; the London School of Economics and Political Science (LSE); and the London School of Hygiene & Tropical Medicine (LSHTM). The Observatory consists of a Steering Committee, senior management team and staff. Its core Secretariat is in Brussels, and it has offices in London at LSE and LSHTM and Berlin (TUB).
Under the managerial oversight of the Administrative Officer of the office, the incumbent provides a variety of secretarial and administrative services in support of the activities of the Observatory Key duties: Drafts correspondence and documents based on written/verbal prompts from the professional staff of the unit. Composes and finalizes correspondence of administrative nature. Provides rough translation or synopsis of incoming mail. Takes notes at meetings. Types reports and other documentation. Assists with the administrative preparation and conduct of meetings and other activities, in accordance with established procedures. Makes travel arrangements for duty travels and, in accordance with established procedures, prepares approval memoranda, travel authorizations and follows upon issue of duty travel reports. Prepares correspondence for the recruitment of consultants and temporary advisers; arranges briefing appointments and provides secretarial support for them; processes agreements for performance of work and other types of contractual arrangements as required and related correspondence follows up on deadlines of such agreements/contracts and prepares payment instructions. Initiates action to process or follow up on correspondence, documentation, and forms. Creates background files and compiles reference material as appropriate. Accesses and retrieves information from relevant databases and updates as required. Responds to and acts on telephone enquiries and requests for information. Assesses the critical nature of technical enquiries and refers them to appropriate staff for reply. Coordinates appointments for supervisor(s) and organizes programmes for visitors. Provides briefing and guidance to staff at all levels in the unit/programme on office practices and procedures; liaises with, assists or replaces other secretaries and/or programme assistants in the unit or department should the need arise. Performs other related duties as required.
Essential: Completion of secondary school or equivalent.
Desirable: Relevant higher education or post-secondary school courses in a field relevant to the position.
Essential: At least 3 years of demonstrated experience in the secretarial/administrative field.
Desirable: Experience in an international environment or institution. Relevant experience in WHO or in the UN.
Proficiency in the use of standard office computer software, note taking and operation of computerized systems and databases. Ability to work in a fast-paced environment. Ability to identify and manage one's own emotions, as well as helping others to do the same.
Teamwork
Respecting and promoting individual and cultural differences
Communication
Knowing and managing yourself
Producing results
Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French, Russian, Germa.
WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at EUR 53,554 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.