Team Assistant Job #: req32474 Organization: IFC Sector: Administration/Office Support Grade: GB Term Duration: 3 years 0 months Recruitment Type: Local Recruitment Location: Bangkok,Thailand Required Language(s): English Preferred Language(s): Closing Date: 4/15/2025 (MM/DD/YYYY) at 11:59pm UTC
Description
IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in over 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet.
Roles & Responsibilities:
• The team assistant carries out the full range of office support work, including managing processes and monitoring schedules related to the team's/unit's products and tasks.
• Organizes and manages the Program Leader's meeting schedule and flow of communications, including the responsibility for taking any follow-up actions.
• Coordinates extensively with service units and frequently liaises with team members at headquarters and in the field, as well as external counterparts.
• Drafts routine correspondence and proofreads materials using proper grammar, punctuation, and style.
• Incorporates agreed comments into documents using shared drives and software capabilities.
• Uses word processing or desktop publishing skills to produce complex text, reports, figures, graphs, etc., according to standard Bank formats and distribution.
• Coordinates schedules, considers priorities, monitors changes, and communicates the information to appropriate staff, inside and outside the immediate work unit, including officials outside the Bank Group.
• Solves non-routine problems (e.g., responds to requests requiring file search, etc.).
• Assists in preparation and logistical planning for various events, e.g., conferences, workshops, negotiations, etc.
• In conjunction with and under guidance from staff in a specific discipline (i.e., Resource Management, etc.), monitors particular activities (i.e., task budget, etc.) within their teams or clusters.
• Tracks assigned tasks/project steps/timetables, coordinates with relevant staff and provides assistance and/or information on project-related matters.
• Maintains current distribution lists and phone/address lists of project/product contacts and distributes documents for the team.
• Maintains up-to-date work unit project and other files (both paper and electronic).
• Assists team or work unit by translating/drafting various routine documents and applying effective proofreading and grammar skills in English and other languages.
Selection Criteria
• Bachelor's degree with at least 3 years of relevant office administration experience, ideally within international development organizations.
• Proven ability to engage with diverse stakeholders, including government clients, private sector entities, civil society, development partners, and Bank staff.
• Extensive knowledge of Microsoft Office applications and proficiency in relevant technology and systems. Capable of mentoring less experienced staff on appropriate technology and systems.
• Excellent written and verbal communication skills in English.
Competencies:
• Technology and Systems Knowledge: Possesses advanced expertise in Microsoft Office applications (Excel, PowerPoint, Word, etc.) and demonstrates a commitment to staying current with evolving technology and workflows.
• Project and Task Management: Exhibits strong organizational skills and the ability to work independently in a fast-paced, deadline-driven environment. Capable of identifying and resolving both routine and complex issues. Maintains organization, composure, and a constructive attitude under pressure. Manages multiple tasks within tight deadlines and ensures high-quality, detail-oriented work. Conducts independent quality control of own work.
• Institutional Policies, Processes, and Procedures: Understand the programs and products of their unit/department and their alignment with the IFC's mission. Familiar with key players and recognizes their role and value within the team and organization. Applies and implements IFC policies and procedures with minimal supervision.
• Versatility and Adaptability: Demonstrates flexibility and openness to new solutions. Willing to adapt and undertake tasks that challenge their capabilities.
• Lead and Innovate: Proactively identifies problems or obstacles within their area of responsibility. Considers their behavior in the context of WBG's values and missionand adapts to departmental needs.
• Deliver Results for Clients: Maintains a positive and professional service orientation in client interactions. Understands the department's key programs and products and their relation to the larger organization. Prioritizes tasks based on their impact and importance to clients.
• Collaborate Within Teams and Across Boundaries: Actively collaborates with team members and maintains an open, helpful attitude. Approaches conflicts as shared problems to be solved and includes others in their work and thinking. • • • Considers the impact of their work on WBG.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC, including our values and inspiring stories.
This vacancy is archived.