Introduction
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Based in Copenhagen (Denmark) and present in forty countries, the Danish Refugee Council is a non-profit-making, politically independent, non-governmental and non-denominational relief organization.
Our vision is a dignified life for all displaced. All our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
Background
DRC has been operating in Greece since November 2015, providing support to the Greek Ministry of Migration Policy in ensuring dignified reception conditions for refugees and migrants arriving on Lesvos island. In March 2016, DRC expanded its operations in Athens, in response to the changing context and the build-up of refugee population on mainland Greece.
Purpose
Under the overall supervision of the Urban Team Leader, the Social Worker will be responsible for supporting the integration process of the Persons of Concern by providing social support, information and referrals to specialized services internally and externally.
Duties and Responsibilities
Responsibilities will include, but not necessarily be limited to, the following:
Social Service activities
- Identify social, legal, psychosocial, socio-economic and administrative needs of Persons of Concern (PoC);
- Provide information and advice on existing services of DRC or external actors;
- Provide referral/support to DRC legal services and external services including employability, social benefits, NFIs, accommodation, medical appointments;
- Provide information for educational services and vocational training, IT skills and follow up development;
- Follow up on all cases that are attended or referred.
Networking and External Relations
- Establish and maintain contacts and referral pathways with social services, including other NGOs, governmental and municipal health services;
- Develop a referral network with other organizations and service providers;
Monitoring and Reporting
- Keep record and statistics of daily activities as well as follow up each case handled;
- Collate and analyze statistics collected and contribute with inputs to regular project reports.
Administration and Coordination
- Support with administrative tasks, as required and related to the position;
- Coordinate with cultural mediators assigned to the social service and schedule appointments accordingly;
- Coordinate closely and support legal aid team;
- Identify training needs;
- Request and follow up needed resources for the activities;
- Attend team meetings and possible training.
Required Qualifications
- Degree in social work;
- License to practice profession;
- At least 2 years working experience with vulnerable groups and different nationalities;
- Good knowledge of the Greek social system and services for under-privileged groups
- Capacity to carry out case management, assessment and support planning;
- Computer literacy;
- Excellent English and Greek language skills (written and spoken). Arabic and/or Farsi/Dari are considered an asset.
Skills & Qualities
- Ability to work in a multinational and multicultural environment;
- Proactivity, with a sound commitment to teamwork and with a spirit of genuine collaboration;
- Excellent interpersonal and teamwork skills, working with different groups, partners and nationalities;
- Good networking skills.
Core Competencies of DRC:
- Striving for excellence;
- Collaboration;
- Taking the lead;
- Communication;
- Demonstrating Integrity.
Terms & Conditions
- The contract will be under the Greek Labor Law (this is a national position)
- All allowances will be provided to the employees (Christmas, Easter, Vacation bonus)
- DRC provides training opportunities to develop and strengthen the quality of its services as well as its staff members’ professional and personal development.
- The position will be based in Attika (Greece) and national terms and conditions apply