Job title:
Senior M&E Manager – QEHSSSP
Work Location:
Freetown with frequent travel to Kailahun, Bonthe, Falaba, Tonkolili and Western Areas Rural Districts, Sierra Leone
Department:
Strategic Health Information System (SHIS)
Reports to:
Strategic Health Information System Manager
Line Management
Yes
Duration of Contract
Twelve (12) Months
Application Status
External Advert
Organisation Profile
Partners In Health (PIH) is an international health organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build local capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change. Our delivered services in the field are based in our partnership with the Governments and Ministries of Health and the support to education, training and mentorship to Health care workers and students is one of our pillars for the Health care system strengthening.
PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Malawi, Peru, Mexico, Russia, Sierra Leone and Navajo Nation. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world.
Our Work In Sierra Leone:
Partners In Health (PIH) began supporting the government of Sierra Leone in response to the Ebola epidemic in October 2014. Recognizing the large need for continued investments in the health system after Ebola, PIH is committed to long-term health system strengthening in support of the Ministry of Health and Sanitation (MOHS), guided by the same principles as our emergency response and our work around the world: public sector accompaniment, integrated and comprehensive services, social justice, nimbleness and flexibility, partnership, community ownership, and evidence-based interventions. In the aftermath of the epidemic, PIH is committed to supporting the delivery of comprehensive health services in Sierra Leone, from the community level to the health center and to referral hospitals.
Position Overview
The QEHSSSP project aims to provide additional support to the MoHS as it strives to improve health services in Sierra Leone. By utilizing an integrated approach at the district level, the project will build on past efforts to strengthen disease prevention, service delivery, and pandemic preparedness and response. The project will utilize a hub-and-spoke organizational structure to deliver health services, with a focus on women and children, through a public-private partnership (PPP) between the MoHS and Partners in Health (PIH) supported by the World Bank.
The Senior M&E Manager will lead the M&E processes within the QEHSSSP project and across supported districts in Sierra Leone. This position will be responsible for overseeing the M&E component of the project, providing technical support and ensuring compliance with data quality protocols. Working closely with the PIH SHIS team, DHMT, DPPI and IHPAU, the Senior M&E Manager will strengthen the M&E system for the project. The successful candidate will have experience in implementing World Bank projects.
As the supervisor of Senior M&E Officers, the Senior M&E Manager will enhance quality M&E operations throughout the project lifecycle, provide on-the-ground technical accompaniment to supported facilities and DHMTs, and contribute to the overall QEHSSSP quality by conceptualizing, coordinating, and implementing enhanced monitoring, evaluation, accountability, and learning strategies. Additionally, the Manager will provide strategic orientation to the M&E component of the project, oversee day-to-day SHIS operations, and focus on supervising and building skills within the team. Leadership, critical thinking, and adaptability are key qualities for success in this role.
Essential Duties and Responsibilities:
Roles and Responsibilities
• Work with the SHIS Lead to organize review meetings with wider QEHSSSP management team and annual reviews with internal and external stakeholders.
• Prepare reports and presentations and support others in these activities.
• Plan, design and oversee the delivery of quality improvement initiatives/clinical audits and facilitate their integration into the day-to-day work of clinical teams within the project’s scope.
• Design a consistent Monitoring and Evaluation approach aligned with the QEHSSSP project and ensure it is implemented at all levels.
• Conduct frequent gap analyses on Monitoring and Evaluation activities and develop action plans to fill these gaps.
• Support the Ministry of Health & Sanitation in building stronger, more efficient data systems through participation in technical working groups, consultations, and sharing of information on M&E innovations.
• Ensure consistency of approach to Ministry of Health & Sanitation at all points of contact across the team.
• Support research and project, including protocol/proposal development, establishment of M&E frameworks for new initiatives, implementation of key QEHSSSP requirements, and reporting.
• Strengthen programmatic data needs and establish efficient and standardized data collection systems and tools.
• Ensure regular review meetings of clinical teams and use data/information in a meaningful and consistent way.
• Conduct routine data analysis to assess data quality and identify gaps for clinical or community health interventions.
• Facilitate process of regular data review meetings with QHSSEP program team.
• Develop and maintain QEHSSSP performance dashboards and run analysis on key questions to inform program and organizational decision-making per the request of program team and PIH-SL leadership.
• Engage with the DHMT to address data quality issues in primary health care facilities.
• Provide leadership and management guidance to the M&E component of the QEHSSP.
• Lead effectively the SHIS team attached to the QEHSSP by assessing their performance, identifying their needs, addressing their knowledge gaps, etc.
• Master the project implementation plan and work effectively with all other teams involve in the project to contribute to its successful implementation.
• Master the M&E component of the project budget to ensure effective management of the budget and advocate for crucial budget gaps and needs.
• Ensure that the M&E team of the project remains engaged and motivated by listening and finding ways to respond to their challenges to their daily challenges and maintaining good communication practices on the ground.
• Lead by example by demonstrating a high level of commitment to the values and philosophy of the organization based on social justice and pragmatic solidarity to the vulnerable.
• Supervise and support a team of Senior M&E Officers and Coordinator including setting performance objectives, mentoring and coaching them, creating a cohesive team environment through fostering open communication, providing support to all team members, and instilling the PIH values into the M&E team culture.
• Build the capacity of different stakeholders in quality assurance, quality control, and quality improvement techniques and initiatives.
• Identify professional development opportunities for SHIS team focusing on knowledge or skills related to monitoring, evaluation and learning and create individual development plans to enable growth.
• Assist in setting strategic priorities, tracking performance, and supporting in managing budget.
• Represent SHIS team at internal and external meetings on demand.
• Work on roadmaps to improve the capacity of MOHS officials and staff with respect to data management (including reporting) and eventually data quality.
Heading: Data Management System and Processes
• Strengthen the data quality and utilization across QEHSSSP clinical and community health teams.
• Work with the SHIS Lead, DHMT, DPPI and IHPAU to conduct routine data analysis to assess data quality and identify gaps for clinical or community health interventions.
• Facilitate the process of regular data review meetings with QHSSEP program team.
• Develop and maintain QEHSSSP performance dashboards and run analysis on
Prevention of Sexual Exploitation, Abuse and Harassment
At Partners In Health, we are committed to ensuring that those who benefit from our work- including our patients, families and community members – as well as our staff are treated with dignity and respect and protected from sexual exploitation, abuse and sexual harassment. A range of pre-employment checks will be undertaken in conformity with Partners In Health’s PSEAH policy. Partner In Health will request information from applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during emploment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures
Qualifications/Requirements
• Minimum of a first-level university degree (Master's degree preferred) in one of the following fields (or related): health information systems, monitoring/evaluation, statistics, social sciences, development economics...
Technical Competencies
• At least five years of direct management experience is required
• At least five years of monitoring, evaluation and/or research experience in the health sector is required
• Proficiency with Microsoft Office applications including advanced abilities in Excel (formulas; automation...) and PowerBI (dashboards)
• Experience of implementing quality assurance, control or improvement methodologies
• Knowledge of basic descriptive statistics including ability to manipulate data using a software statistical package
• Knowledge of monitoring and evaluation methodologies, including logical models, conceptual frameworks, and assessment/evaluation
• Superior analytical, quantitative and conceptual thinking skills
• Proven ability to build technical capacity within a team
Behavioral Competencies
• Demonstrated passion for strengthening the health system in Sierra Leone and belief in giving a preferential option to the poor
• Commitment to understanding and advocating for PIH’s mission, strategy and approach to addressing health issues in settings of poverty
• Leadership – strategic visionary, able to work with staff of diverse backgrounds and skill levels, able to manage communication flow effectively across teams
• Professional – resourceful problem-solver, adapts well to changing priorities and demands