Back Section Chief (Operational Resilience and Business Continuity) - Corporate Services and Facilities Department

Work for the IMF. Work for the World.

Typically Reports to:

Division Chief, Deputy Division Chief

Job Summary

The Corporate Services and Facilities (CSF) department of the International Monetary Fund (IMF) is seeking to fill the position of Section Chief of the Resilience Section in the Information, Resilience, and Services Division (CSFIR). The Resilience Section is a key element in the IMF’s enterprise risk management functions and is tasked with helping the institution prepare for and recover from risks to business continuity. The position requires extensive experience in Business Continuity, Crisis Management, and Operational Risk Management with a proven track record of leadership and management of organizational programs.

Under the general supervision of the Deputy Division Chief of CSFIR, the Section Chief will have responsibility for managing and supervising all work activities of the Section in operational resilience and business continuity to anticipate, prepare, respond, and recover from business disruptions. The role will also include developing and implementing strategies to strengthen the IMF’s existing programs in partnership with institutional stakeholders to identify business process risks, establish mitigation measures and develop response plans to ensure critical operations can continue to meet the IMF’s mandate when operations are impacted by a disruptive event.

The Resilience Section conducts business continuity assessments of business processes across the institution aligned with the IMF’s operational resilience priorities. The Section also ensures that comprehensive business continuity plans are in place for all activities identified as priority and provides advisory services to business owners to ensure they are well prepared to manage and recover key operations. The role of the Section also includes providing business continuity education, training, and awareness within the organization, spanning crisis management and simulation exercises.

The duties and responsibilities of the Section Chief will include the following:

Leadership

• Develop and implement strategies to strengthen the IMF’s existing resilience program.
• Serve as the primary subject matter expert and leader responsible for the resilience program, and interface with relevant internal risk management structures and external stakeholders to ensure that the resilience program is informed by and aligned with the institution’s broader risk work and the general risk environment.
• Lead the work to develop, implement, review, and maintain policies, practices and procedures pertaining to business continuity management and operational resilience, and their effect on operational preparedness and disaster recovery.
• Plan, coordinate, and monitor the work of the Section, delegate assignments, and determine priorities.
• Research and recommend best practices in business continuity and operational resilience applicable to the IMF.

  Business Continuity and Resilience

  • Oversee and conduct business impact assessments across the organization and across key risk dimensions to collect information and develop appropriate mitigation solutions and disaster recovery strategies.
  • Ensure that critical systems and applications are documented, have established recovery time objectives (RTO), and are able to be recovered within the agreed RTO.
  • Develop and lead necessary training sessions and exercises within the organization to ensure Emergency Response and Business Continuity plans remain current and tested.
  • Monitor adherence to organization-wide and department-specific risk management policies and procedures and establish a model for continuous improvement.

    Crisis Management

    • Support the work of the IMF’s Crisis Management Team (CMT) in a secretariat role.
    • Monitor and provide guidance in response efforts during impactful events and support, as needed, the designated Emergency Operations Response Team and the Chair of the Crisis Management Team, including in communication with key organizational stakeholders.

      Qualifications:

      • Strong analytical and organizational skills with the ability to formulate and implement policies and programs.
      • Strong ability in the development of recommendations for strategy formulation.
      • Excellent organizational and management abilities. Strong interpersonal and communication skills, ability to inspire, and lead.
      • Team player who is committed to creating a good working environment who can work with colleagues from different backgrounds and can build trust.
      • Proven ability to communicate, both written and verbally, at all levels in a multicultural environment.
      • Demonstrated ability in leading a team to deliver successful results.
      • The ability to be a representative to internal and external groups on business continuity.
        • Experienced in handling sensitive and confidential issues in a fast-paced environment.

          Educational development, typically acquired by the completion of a relevant advanced university degree, supplemented by a minimum of eight years of work experience in operational risk management, business continuity planning and management, operational resilience, crisis management, or equivalent; or a bachelor’s degree supplemented by a minimum of fourteen years of relevant professional experience is required.

          Department:CSFIRRE Corporate Services & Facilities Dept Information Resilience & Services Division, Resilience Section

          Hiring For: A13, A14

          The IMF is committed to achieving a diverse staff, including age, creed, culture, disability, educational background, ethnicity, gender, gender expression, nationality, race, religion and beliefs, and sexual orientation. We welcome requests for reasonable accommodations for disabilities during the selection process.