Tracking Code
Job Description

Join a national not-for-profit organisation and global movement dedicated to improving the lives of children, families and communities. In this newly created role, we’re seeking a passionate, dedicated Project Support Officer to support our 1800RESPECT service across Victoria, South Australia and the Northern Territory.

54 reasons is Australia’s leading child rights organisation – no ordinary not-for-profit.

Proudly part of the Save the Children Australia Group and global movement, we’re here to make sure that everyone understands their rights. So that children and young people have their rights met and thrive, in all their diversity.

We champion the children, young people and families we work with. We are inspired by the curiosity and creativity of children and motivated by the love of those who care for them.

With the child’s voice at the centre, we provide quality services to children and their caregivers, advocating with them so that children develop, learn, and are connected, safe and confident. Our people are proudly local, reflective of the communities we serve - in every state and territory, and across regions, remote areas and capital cities.

Where you come in:

In this full-time, permanent position, you’ll provide a combination of operational, administrative and business development support to our 1800RESPECT service. This is a 24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault. Reporting to the Senior Manager, this position works closely with the Team Leaders, Specialist Counsellors, head office and centralised functional teams. Ideally, you’ll be based in Melbourne or Adelaide, though this may be negotiable.

You will make an impact by:

Supporting HR processes and workforce management, including recruitment and rostering, for our 1800RESPECT teams in SA, the NT and Victoria Supporting the implementation of key projects and initiatives within our DFV services, including chairing internal governance meetings, engaging external stakeholders and data analysis Writing high-quality reports and other external communication to promote the 1800RESPECT and other DFV services Providing ad hoc operational and administration support to the 1800RESPECT team

Does this sound like you?

You’re a confident and adaptable all-rounder with a background in service operations, and you’re seeking to broaden your skillset across a varied and challenging role, with the opportunity to develop experience implementing new projects across multiple locations. You’re a skilled communicator who can work across organisational boundaries, and you flourish in a fast-paced role that requires autonomy, problem-solving and prioritisation.

This role requires:

Strong computer literacy and data entry skills (word processing, spreadsheets, databases and graphics) are essential Exceptional customer service skills Highly developed verbal and written communication skills Strong time management and organisational skills Rapport building and relationship building abilities A solid understanding of the sector gained through project operations and/or service delivery Qualification in a relevant field, such as Business Administration would be preferred, or equivalent experience

Working at 54 reasons is more than just a job.

We are a learning organisation that invests in the development and wellbeing of our people. Our workforce is 680+ people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.

We are creative, connected and accountable, bringing energy, guts and ideas to all we do to champion children in Australia and partner with families, communities and partners to bring about change.

Our people work from both home and office, with important moments held in-person to foster belonging and support professional development. Our leave provisions include personal, ceremonial and family violence leave as well as the ability to purchase additional leave. Remuneration is benchmarked and we offer full non-profit salary packaging benefits.

Other benefits include:

Award rate salary (SCHADS Level 4.1) plus full salary packaging benefits Festive leave in addition to regular leave benefits Opportunity to work on additional projects alongside business as usual Individual learning plans to assist in your career development Internal employment and development opportunities

For more information regarding our employee benefits, please follow this link.

Sound interesting?

We’d love to hear from you. Submit your cover letter and resume by clicking on one of the buttons in the ‘Apply’ section.

Applications close Monday 19th September 2022. Applications will be reviewed on a rolling basis as they come in, so don’t delay in applying!

Position Description – Project Support Officer 1800RESPECT

For more information about the 1800RESPECT service, see our Program Profile.

54 reasons is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation. Successful applicants are required to provide evidence of vaccination against COVID-19, or proof of medical exemption.

We have tested our application process with diverse groups in mind, with the intent to ensure it's straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn’t quite hit the mark for you, please let us know! We’re dedicated to ensuring 54 reasons is a workplace suitable for all people and can modify our processes to suit you – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

54 reasons is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check where necessary, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding here.

Job Location
Melbourne or Adelaide, Australia

Recommended for you