World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Manager, Donor Communications
Major Function
World Wildlife Fund (WWF), the world’s largest conservation organization, seeks a Manager, Donor Communications at our Washington, DC headquarters to lead the production of high-quality donor communications assets that educate, inspire, and present a clear and compelling case for support of WWF’s mission. As part of a dynamic and impactful Development Department, this role will collaborate with relationship managers from our individual giving and foundations relations teams to develop strategic messaging that conveys funding opportunities and stewardship storylines that align with WWF’s integrated conservation programs and priorities. This individual will manage a robust portfolio of writing assignments covering diverse global conservation content—including solicitation materials like proposals and concepts, as well as stewardship assets such as impact reports. In tandem, the Manager, Donor Communications will manage one direct report and oversee and refine production processes that ensure efficient delivery of donor assets to fundraising teams. This role reports to the Sr. Director, Donor Communications and Stewardship and operates on a hybrid schedule, working in-person and from HQ a minimum of two days a week.
Salary: The expected compensation range for this position is $108,900 - $156,500
Contributes to donor product development, strategies, and protocols, managing a philanthropy writer and collaborating with other teams to ensure the creation of high-caliber messaging and assets. Represents the Donor Communications & Stewardship team in integrated program and other conservation strategy discussions to understand and address a balance of program and relationship manager needs.
Learns, implements, and collaborates to improve upon current Donor Communications systems, donor product intake and templates, and CRM reviews and assignment tracking, to support individual giving gift officers and other fundraisers as required.
Collaborates with individual giving/foundations colleagues and conservation program staff to develop compelling funding proposals and concepts, reports, and donor communications collateral for WWF priority programs using a variety of mediums, accurately transforming complex material into highly substantive, visually appealing, and inspiring assets for support of WWF priorities. Supports the production of donor assets for a portfolio of major institutional fundraising priorities by participating in strategic discussions and producing donor materials that raise awareness and drive resources to those initiatives. Becomes a content expert on WWF-US integrated programs and represents Donor Communications and/or Development in internal discussions related to developing strategic communications plans and collateral to support those programs. Partners closely with the Sr. Director, Donor Communications and Stewardship, Deputy Director, Donor Communications, fundraising teams, program team communicators, and conservation program experts to develop timely and compelling assets that support an integrated conservation program strategy. Contributes thought leadership, staying knowledgeable of trends in philanthropy, especially as relates to communications. Performs other duties and takes on other responsibilities as required according to organizational needs.
Ability to effectively liaise and collaborate with a wide range of stakeholders at different levels, including managing interpersonal challenges, as well as synthesize complex information for different audiences.Proven track record of developing and managing systems to efficiently and successfully improve outcomes.Exceptional verbal and written communication skills, including the ability to write in a range of voices and styles for varied projects with diverse audiences. Strong research skills. Able to translate complex information into clear, jargon-free language that conveys key messages.Experienced and dependable proofreader and editor. Fluency with style guides. Exceptional attention to detail. Solid visual design sense to help ensure effective and compelling donor products.Strong project management, analytical, and organizational skills, including ability to manage timelines, communications, and production of donor pieces with numerous WWF partners and across teams. Demonstrated ability to work independently and effectively as a team member.Ability to set priorities and manage multiple projects simultaneously in a fast-paced environment, including urgent and high-level requests. Flexible, responsive, and able to work effectively and maintain composure under pressure. A natural sense of humor is helpful!Able to quickly learn about evolving conservation issues and trends, and familiar with conservation or related sciences.Committed to building and strengthening a culture of inclusion within and across teams.Identifies and aligns with WWF’s core values:
COURAGE – We demonstrate courage through our actions, we work for change where it’s needed, and we inspire people and institutions to tackle the greatest threats to nature and the future of the planet, which is our home.INTEGRITY – We live the principles we call on others to meet. We act with integrity, accountability and transparency, and we rely on facts and science to guide us and to ensure that we learn and evolve. RESPECT – We honor the voices and knowledge of people and communities that we serve, and we work to secure their rights to a sustainable future.COLLABORATION – We deliver impact at the scale of the challenges we face through the power of collective action and innovation.
WWF is committed to maintaining a safe and healthy workplace and requires all US-based staff to be fully vaccinated for COVID-19. WWF will consider requests for accommodation from the vaccine requirement based on disability, medical contraindication, sincerely held religious belief, or any other category protected by federal, state, or local law.
To Apply:
Submit cover letter and resume through our Careers Page, Requisition #25003Due to the high volume of applications we are not able to respond to inquiries via phone
As an EOE/AA employer, WWF will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, age, marital status, genetic information, sexual orientation, gender identity and expression, disability, or protected Veteran status. WWF values diversity and inclusion and welcomes diverse candidates to apply.