DEADLINE FOR APPLICATIONS25 January 2025-23:59-GMT+02:00 Eastern European Time (Kiev)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
📌 Type of Contract: Service Contract
➡️ Unit / Division: Management Services Unit / WFP Ukraine
📍 Duty Station: Kyiv
➡️ Duration: 12 months (renewable)
🇺🇦 The position is only open to Ukrainian nationals or residents of Ukraine, with a legal work permit.
What will you do in this position?
You will support the delivery of quality, customer-focused, value-for-money services that enable staff in country/location operations to deliver food assistance to beneficiaries, in line with WFP’s strategy recruitment of a Management Services Associate (Protocol) SC-6 is required to support the Visa, accreditation, Customs Clearances and other Protocol related matters.
Why work with WFP Ukraine?
The war in Ukraine has had drastic consequences, both for people inside the country and for those around the world who depend on its food supplies. The war has caused immense suffering for civilians, displaced families, and disrupted supply chains and food production. It has caused one of the fastest forced population movements since the Second World War. Close to 6 million Ukrainians are still living as refugees across Europe, and almost 3.3 million are internally displaced. Many have lost their homes and livelihoods. As food production and supply lines are disrupted by fighting, many families in the east and south of Ukraine do not have reliable access to nutritious food.
WFP uses a combination of food and cash assistance to support communities affected by the war. This includes working with local partners to distribute food boxes in areas near the frontline and providing cash transfers in locations where people have access to banks and markets to buy food. Since March 2022, WFP has distributed food and cash assistance equivalent to 3.01 billion meals to people displaced and affected by the war.
At WFP Ukraine, we offer a wide range of benefits and entitlements and favorable working conditions for Service Contract holders. Some of them are:
✅ Competitive salaries per job level
✅ Pension contribution added to net salary
✅ Medical insurance with the possibility to enroll eligible dependents
✅ Applicable danger pay (revised on quarterly basis)
✅ Annual leave - 30 days per year
✅ 18 weeks of parental leave for birth mothers and 4 weeks of parental leave for non-birth parent
✅ 1 day per week remote working option within the duty station (subject to conditions)
✅ Accessible premises & reasonable accommodation
✅ Learning & development opportunities
How can you make a difference?
In this position, you will have to:
1. Coordinate administrative and technical support within the Management Services portfolio to ensure efficient and high-quality service delivery.
2. Monitor resource needs within the designated area of responsibility and assist in identifying new requirements to enhance operational efficiency and cost-effectiveness of services.
3. Collate and analyze data and prepare and/or consolidate reports to contribute to decision-making and efficient management of resources.
4. Review and recommend improvements to the internal standard operating procedures (SOPs) and contribute to the continuous enhancement of services provided.
5. Provide timely and accurate resolutions to complex queries to ensure efficient delivery of services.
6. Contacts with visitors and staff, arrangement of appointments and meetings, act as an interpreter when required and/or taking minutes. Translation of simple correspondences, when needed.
7. Utilise digital tools and technology applications to improve working practices and customer service and effectively adopt new technologies that are introduced at the workplace.
8. Participate in the preparation of inter-agency initiatives as part of UN Reform to achieve cost savings and enhancement of service quality.
9. Follow up on changes in host government rules and regulations of interest to/important for WFP and advice on appropriate action in particular related to visas, identification cards, customs clearances etc.
10. Register and de-register diplomatic and non-diplomatic staff, including processing requests of diplomatic privileges and immunities for diplomatic personnel; obtain entry/work visa and residence permit; and process various documentation for all international staff and visitors.
11. Assist with Tax exemption and -refund procedures and claims, in coordination with the Finance Unit, as appropriate.
12. Facilitate the customs-, duty- and tax-related dialogue between the host government and WFP as required.
13. Customs clearance arrangements, preparation of documents for WFP shipments (received/sent), preparation of all necessary documentation, and implementation of follow-up actions.
14. Assist in the selection and performance evaluation of customs broker, clearing agent, and shipping agent.
15. Maintain confidentiality and safekeeping of data related to the area of work.
16. Maintenance of the filing system ensuring safekeeping of confidential materials.
17. Extraction of data from various sources.
18. Research and retrieval of statistical data from internal and external sources; preparation of statistical charts, tables and reports. Follow up on deadlines, commitments made, actions taken and coordination of collection and submission of the reports to the head of the unit.
19. Support a culture of environmental sustainability throughout WFP by role-modeling actions that drive sustainability in all administrative activities.
20. Perform any other related activity as assigned by the direct supervisor.