Back IT Officer

Background
In 2009, International Medical Corps (IMC) established Health and MHPSS programs for vulnerable Palestinians-including capacity building for service providers and integrating mental health into primary health care services. IMC worked directly with the primary health care system to improve mental health service as well as sensitize the community while improving existing support networks for vulnerable groups. In the aftermath of the 2014 war, IMC implemented emergency response activities in 26 access-restricted areas. Activities included structured PSS activities for children; and capacity-building of community-based organization (CBO) staff on delivering Psychological First Aid (PFA), PSS services, and child protection. Building on previous experience, IMC currently implements a Health intervention in Gaza to help fill some of the existing gaps.

Job Purpose

The position reports to the Finance and Administrative Manager. The IT officer is responsible to establish basic IT functions and provide IT support to field sites when needed.

Main responsibilities

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive.

• Establish basic IT office functions such as simple network to enable data sharing, files printing, internet access for other IMC members.
• Maintain all equipment such as computers, printers, mobile phones, photocopiers, CCTV cameras and monitors and scanners including hardware, software and internet components for all IMC locations.
• Provide hardware and software support remotely for IMC staff, ensuring compliance with BIS requirements.
• Establish and maintain access to internet, shared server and office network, manage permissions and act as network administrator.
• Provide technical and software support to establish and maintain mobile monitoring and tracking applications and associated databases to the IMC staff as required.
• Provide training and support to IMC staff as required.
• Install and maintain email addresses and ensure email backup and data recovery.
• Ensure data back-ups and data protection.
• Set up basic power protection for IT equipment.
• Locate local suppliers and support services for IT equipment (if existing).
• Provide IT support to Head office plus all IMC sites in the field

Code of Conduct

It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any suggested activities then you have an obligation to report.

Qualifications

• Bachelor degree in Computer Science, Management Information System or similar field
• Proven working experience as an IT Officer for at least 3 years
• Expertise in data center management and data governance
• Hands-on experience with computer networks, network administration and network installation
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Excellent written and spoken English

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.**