Back IT Assistant (resident of Qatar only), Doha, Qatar

Tags: English UNESCO
  • Added Date: Monday, 29 March 2021
  • Deadline Date: Tuesday, 29 June 2021
 

OVERVIEW

Parent Sector : Field Office

Duty Station: Doha

Job Family: Administration

Type of contract : Non Staff

Level : Level 3

Duration of contract : 1 year

Recruitment open to : External candidates

Application Deadline (Midnight Paris Time) : 10/04/2021

UNESCO Core Values: Commitment to the Organization, Integrity, Respect for Diversity, Professionalism

CONTEXT AND BACKGROUND

The UNESCO Doha cluster office covers six Gulf Cooperation Council (GCC) countries and Yemen is engaged in a range of projects and activities in the region. IT assistant support towards the implementation of its activities.

TASKS AND EXPECTED OUTPUTS

Under the overall authority of the Director of the Office, and direct supervision of the Administrative Officer, the core activities of the incumbent will perform the following duties:

  • Manage the office LAN, conduct a general check-up of all system components, perform hardware troubleshooting, prepare and distribute user documentation and provide general user technical support.
  • Operate PC/LAN resources, including software on servers and workstations. Perform periodic system backup and assist staff to carry out backup according to office guidelines.
  • Management, administration, and documentation of networks connection and communication. Maintain the fax, telephone system, access control, CCTV monitoring system, photocopy machines, and other equipment and perform minor repairs when necessary.
  • Maintain any telephone or/and video conference equipment and assist staff in conducting the conference.
  • Maintain office servers in terms of security, proxy, filling system, and all related activities.
  • Maintain close coordination with UNESCO HQ for Intranet, internet link, and any other technical matters related to UNESCO Doha Office.
  • Provide to the Office website management, of office social media network, update and maintain the Doha office shared folders and databases networks
  • Provide user support and training on commonly used applications software and maintain up-dated books/manuals and hardware databases related to the office automation.
Additional activities that may be required including in the administration to ensure the success of the work team.

COMPETENCIES (Core / Managerial)

Accountability (C)

Communication (C)

Innovation (C)

Knowledge sharing and continuous improvement (C)

Planning and organizing (C)

Results focus (C)

Teamwork (C)

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For detailed information, please consult the UNESCO Competency Framework.

REQUIRED QUALIFICATIONS

Education:

Completed secondary, technical and/or vocational education. IT LAN training/certificate would be an advantage.

Work experience:

A minimum of Four (4) years of relevant work experience Experience in IT Systems administration and hardware support at national and/or international organisation.

Skills/Competencies:

  • Excellent interpersonal and communication (Oral and writing) skills.
  • Integrity, reliability and sense of commitment in the execution of duties.
  • Professionalism
  • Excellent IT skills with proficiency in the use of MS Office (Outlook, Word, Excel, PowerPoint, etc.)
  • Ability to work as part of a team and to provide quality and timely support and services
  • Flexibility to adjust work schedules and priorities.
  • Capacity to work effectively under pressure.
  • Ability to work in diverse multi-cultural settings with sensitivity to the local context

Languages:

  • Fluency in English (written & verbal) is required. Skills is Arabic would be an asset.

DESIRABLE QUALIFICATIONS

CONDITIONS OF EMPLOYMENT

UNESCO Salaries in Doha paid in Qatari Riyals; the annual remuneration for the post is QAR 192175 UNESCO Service Contract benefits includes 30 days of annual leave as well as a contribution to pension scheme and health insurance upon proof of inscription.

SELECTION AND RECRUITMENT PROCESS

Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the UNESCO careers website. No modifications can be made to the application submitted.

The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview.

UNESCO uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates.

Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided.

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UNESCO applies a zero tolerance policy against all forms of harassment.

UNESCO is committed to achieve and sustain gender parity among its staff members in all categories and at all grades. Furthermore, UNESCO is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities, as well as nationals from non-and under-represented Member States (last update here) are equally encouraged to apply. All applications will be treated with the highest level of confidentiality. Worldwide mobility is required for staff members appointed to international posts.

UNESCO does not charge a fee at any stage of the recruitment process.

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