Main purpose of the role
The purpose of this role is to support the Head of HR, India & OPS in embedding a strategic value add HR function in India, working in partnership as an integral member of the India team. As a member of the centralised HR & Facilities team, the job holder will work alongside the wider team members in contributing to and delivering CIFF\u2019s organizational-wide people strategy, whilst maintaining a specific focus on the India team.
Business partnering at CIFF means taking the lead on and manage all elements of a generalist HR role for the designated areas, and ensuring effective delivery of the day-to-day operational agenda, spanning the attraction, development, reward and retention of our talent. The team act as change agents working closely with the senior leaders and their teams to deliver and embed the People Strategy, upskilling people managers to enable the delivery of CIFF\u2019s strategic goals and contributing more broadly to the philanthropic sector and strategic grantees by leading the way with best-in-class HR practices. To enable the Head of HR India and OPS to operate at the required strategic level, the focus of this role is at an operational level, supporting in ensuring a diversity lens across all HR activities including building organisational and people capability through their excellent understanding of the foundation and the people challenges CIFF faces, particularly given the external environment in which we operate.
The HR & Facilities team:
This role reports to the Head of HR India and OPS and is expected to work closely with all the HR & Facilities sub-teams with collaboration sitting at the heart of the team\u2019s success despite working in different locations and teams.
Role\u2019s responsibilities
HR Leadership:
\u00b7 Operate as a partner to the India team members, particularly at Manager, Analyst and Support level, proactively working to understand their needs, anticipate the people implications and plan the required support
\u00b7 Work closely with and support the Head of HR India and OPS in keeping abreast of best practice developments in the HR field, particularly local developments and insights, and how they can be applied to the work the team does to enhance the value add delivered
\u00b7 Act as a true ambassador for the People agenda within CIFF, operating and behaving in a way which exemplifies CIFF\u2019s Leadership Behaviours, and role models HR as a strategic value add function focused on people, business enabling and strategic & operational delivery.
HR Business Partnering
\u00b7 Build and maintain strong working relationships with the India team and other dedicated sector leads and team members to understand ongoing work and take responsibility for proactively managing day-to-day queries from employees, working closely with the HR Operations team, ensuring clear timely communication and collaboration.
\u00b7 Support the Head of HR India and OPS to ensure that the people strategy is implemented and adapted based on business requirements for the India team.
\u00b7 Proactively work to promote, influence and support high performance through leadership & talent, HR processes and other initiatives.
\u00b7 Champion the development of an inclusive, diversity-driven culture, ensuring values are upheld and support the delivery of the strategic agenda.
\u00b7 Working closely with the HR Operations team, lead all operational HR activity on behalf of the relevant business areas across the employee lifecycle, including support on pay and performance, onboarding, resource authorisations and changes to employee profiles, exit interviews and probation confirmations, and ensure these are completed and communicated on time.
\u00b7 Conduct regular 1-1s with employees up to Manager level to gather insights and understand the pulse of the India team and propose potential solutions to the Head of HR India and OPS, looping in the Employee Engagement team for CIFF wide insights.
\u00b7 Support the Head of HR India and OPS on various people focused reporting and analysis, and on other matters as required.
\u00b7 Proactively maintain a strong working knowledge of employment law and compliance, supporting in informing policy and/or process updates
\u00b7 Pro-actively use data, metrics and evidence (including insights from Office Vibe, and regular 1-1s) to inform and drive decision making and change across their business areas, including presenting insights regularly to the India team.
\u00b7 Proactively maintain a thorough understanding of CIFF\u2019s policies and procedures to enable you to coach and provide feedback to key stakeholders to help improve business efficiency.
\u00b7 Deliver practical day to day HR policy, process and advice that fits the business and is not \u2018over engineered\u2019.
\u00b7 Support the Head of HR India and OPS on activities related to India HR Compliance
\u00b7 Support on planning and preparation for the India team offsites.
Employee Relations
\u00b7 Work closely with the Head of HR India and OPS on all employee relations activity, supporting and advising investigation and hearing leads on appropriate processes for disciplinary, grievance, or change management processes for manager level and below
\u00b7 Build and maintain strong relationships with the HR Operations team to ensure an effective and efficient HR service across CIFF.
Recruitment & Selection
\u00b7 Manage all recruitment processes, including support in designing job descriptions and panel interviews and job offers, for the India team up to and including M2, and support on Director recruitment, while ensuring that the approach to recruitment and selection in India supports the People Strategy\u2019s priorities and CIFF\u2019s purpose, and CIFF\u2019s employer brand is built and maximised
\u00b7 Ensuring the enhanced and rigorous recruitment process for the India team adheres to a best practice end to end process, keeping headhunter spend to a minimum.
\u00b7 Ensure that CIFF\u2019s Applicant Tracking System is used to full advantage and that all relevant paperwork relating to the recruitment process is maintained in a timeline manner within the system or in appropriate electronic filing systems.
\u00b7 Support in the evaluation of job descriptions for the India team up to Manager level.
Reward
\u00b7 Work closely with the Head of HR India and OPS and play an active role in the annual pay review cycle and supporting processes for the India team.
\u00b7 Support people managers in India through all reward processes acting as a confidential advisor to ensure CIFF\u2019s approach to reward is applied consistently and fairly across the foundation
Learning and Development
\u00b7 Support the L&D team in developing and embedding a first-class L&D strategy
\u00b7 Work with the Learning & Development team in creating a coaching culture, and in implementing the L&D plan for the organisation.
\u00b7 Work closely with the Head of HR India and OPS to identify learning and capability gaps within the India team and follow through on any L&D needs that are identified including supporting on development of annual L&D plans, ensuring follow through on all L&D needs and continuous monitoring and review.
Projects
\u00b7 Contribute to and lead on HR initiatives and projects as required
\u00b7 Provide cover and support for the absence for the Head of HR India and OPS as needed.
\u00b7 CIFF People & Culture team
\u00b7 India team
\u00b7 External service partners (within the HR space), particularly the Compliance vendors.
Requirements
\u00b7 Demonstrable experience of HR business partnering
\u00b7 Experience of managing complex stakeholders and operating as a trusted advisor across all organizational levels
\u00b7 A proven track record of coaching and supporting teams
\u00b7 Excellent knowledge and competency in the fundamentals of HR \u2013 Reward, Recruitment & Selection, L&D, Employee Relations \u2013 preferably with a strong grounding in the private sector
\u00b7 International or NGO experience is desirable
\u00b7 Excellent up to date knowledge of employment law and best practice.
\u00b7 Experience of using HR Information Systems.
\u00b7 Outstanding communication skills, both oral and written, influencing and negotiation skills
\u00b7 Strong interpersonal skills with an excellent team work ethic.
\u00b7 Highest levels of judgment and professional integrity.
\u00b7 Knowledge and use of psychometric testing activity and feedback.
\u00b7 Excellent attention to detail
\u2022 Authentic leadership style with an innate understanding of leading self, others & organisations
\u2022 Ability to demonstrate a passion for CIFF\u2019s mission.
\u2022 Ability to quickly develop credibility; an active builder of strong trust-based relationships at all levels with differing levels of HR understanding and competency.
\u2022 A real \u2018people person\u2019 with excellent interpersonal skills and emotional intelligence.
\u2022 Highly curious, keen to continuously broaden business experience and master new knowledge.
\u2022 A strong work ethic, high energy, ability to work autonomously and manage own time well
\u2022 Flexible and adaptable, coping with changing workloads and requirements.
\u2022 Strong cultural awareness and sensitivity.
\u2022 Ability to maintain and handle confidential and sensitive issues acting with discretion, diplomacy and tact
\u2022 Confident public speaker with the ability to present to groups
Benefits
The salary for the role is INR 37,70,303.
Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to the following:
Annual leave - 25 days per annum. Increasing by 1 day after each year of service, to a maximum of 30 days. Bonus - CIFF currently operates a discretionary bonus scheme. Training allowance Wellbeing allowance Life insurance Medical insurance
Please submit your application on or before 18th April 2025.