Corporate Travel Specialist
Location: Washington, D.C.
The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.
About this position
We are looking for an innovative, analytical, client-focused, and collaborative Corporate Services Specialist. As a Corporate Services Specialist, you will lead the Bank’s Corporate Travel Program.
You will work in the Travel, Security, and General Services Team, part of the Budget and Administrative Services Department. This team is responsible for the Bank's Corporate Security Program, manages the Corporate Travel Program, and oversees the provision of Corporate Services. The Corporate Security Program manages Security and Organizational Resilience, including crisis management and business continuity. The Corporate Travel Program manages the travel management service provider, business travel documents, and travel insurance, negotiates airline and hotel agreements, and provides outsourcing services for offsite events. Corporate Services include the administration of food services, custodial services, correspondence and printing services, commuting services, and the childcare center at Headquarters.
What you’ll do
Lead the Bank’s travel program, ensuring seamless coordination with internal stakeholders and external travel suppliers. Manage the Bank’s contract with the Travel Agency, including developing metrics and tracking and analyzing relevant data for decision-making. Develop and negotiate pricing and relevant contract business terms, ensuring cost efficiencies and competitive advantages in travel service delivery. Lead the negotiation, implementation, and management of contracts with travel suppliers. Develop arguments for reengineering business processes and workflows to increase efficiencies, including cost/benefit analyses. Identify, evaluate, and adopt relevant industry best practices that can increase the travel program's efficiency and effectiveness. Produce reports on travel program performance, cost savings, compliance metrics, and carbon footprint of corporate travel. Promote technologies to streamline booking processes and improve traveler experience while enhancing safety and security measures. Update, implement, and interpret travel regulations and procedures and provide guidance to contracted suppliers. Maintain a strong focus on customer service and elevate the visibility of the Travel Program to provide a foundation for building a positive relationship with clients throughout the Bank.What you’ll need
Education: Bachelor's degree (or equivalent advanced degree) in International Relations, Tourism, or other fields relevant to the role's responsibilities. A master’s degree is a plus.
Experience: At least 8 years of relevant experience. Extensive knowledge of travel service delivery, including travel agencies, airlines, hotels, corporate credit cards, etc. Proficient in understanding US travel management company pricing methodologies.
Exceptional interpersonal skills, with the ability to effectively communicate and collaborate with clients and colleagues from diverse cultural backgrounds.
Strong customer-centric approach and experience dealing with complex and sensitive issues with tact, discretion, and diplomacy.
Languages: Proficiency in English, spoken and written, is required. Additional knowledge of Spanish is preferable.
Key skills
Learn continuously Collaborate and share knowledge Focus on clients Communicate and influence Innovate and try new thingsRequirements
Citizenship: You are a citizen of one of our 48-member countries. We may offer assistance with relocation and visa applications for you and your eligible dependents.
Consanguinity: You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab.
Type of contract and duration
International staff contract, 36 months initially, renewable upon mutual agreement. '
What we offer
The IDB Group provides benefits that respond to the different needs and moments of an employee’s life. These benefits include:
A competitive compensation package, including an annual base salary expressed on a net-of-tax basis.
Leaves and vacations: 24 days of paid time off + 8 personal days + sick leave + gender-neutral parental leave.
Health Insurance: IDB Group provides employees and eligible dependents with a robust medical benefits program that covers medical, dental, vision, preventive care, and prescription drugs.
Pension plan: defined benefit pension plan that provides financial security and supports employees in planning for their future.
We offer assistance with relocation and visa applications for you and your family when it applies.
Hybrid and flexible work schedules.
Health and well-being: Access to our Health Services Center, which provides employees with preventive care and health education.
Development support: We offer tools to boost your professional profile, such as mentoring, 1:1 professional counseling, training and learning opportunities, language classes, mobility options, among others.
Other perks: lactation room, daycare center, gym, bike racks, parking, spouse career program, and others.
Our culture
At the IDB Group, we work so everyone brings their best and authentic selves to work, willing to try new approaches without fear, and where they are accountable and rewarded for their actions.
Diversity, Equity, Inclusion, and Belonging (DEIB) are at the center of our organization. We celebrate all dimensions of diversity and encourage women, LGBTQ+ people, persons with disabilities, Afro-descendants, and Indigenous people to apply.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job interview process. If you are a qualified candidate with a disability, please e-mail us at diversity@iadb.org to request a reasonable accommodation to complete this application.
Our Human Resources Team reviews carefully every application.
About the IDB Group
The IDB Group, composed of the Inter-American Development Bank (IDB), IDB Invest, and the IDB Lab, offers flexible financing solutions to its member countries to finance economic and social development through lending and grants to public and private entities in Latin America and the Caribbean.
About IDB