Back Consultants, Organisational Learning Specialist

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Qualifications

Please see deliverables included in attached ToR

TERMS OF REFERENCE

Consultant: Organisational Learning Specialist

1. Background:

Recent evaluations and assessments have highlighted significant areas for improvement within WHO's Results-Based Management and organizational learning frameworks. An independent evaluation of WHO's Results-Based Management identified that monitoring data is rarely utilized at the local or country level for programme improvement. Additionally, organizational learning within WHO is not well-developed, particularly at the country level, where lessons from results achieved are not sufficiently used to adjust programmes or shared across the organization. The evaluation recommended strengthening and simplifying monitoring systems (Recommendation #7) and revolutionizing organizational learning (Recommendation #8).

Similarly, the 2024 WHO Multilateral Organization Performance Assessment Network (MOPAN) assessment found that WHO needs a more strategic approach to organizational learning, despite recent efforts. The GPW 13 2023 evaluation report also underscored the need to enhance data collection and analysis capabilities, especially at the country and regional levels. Member States have called for governance reforms, highlighting the need to improve accountability and transparency. Major institutional donors are now emphasizing the systematic integration of a results-oriented approach throughout the program management cycle, including using results for learning and strategic decision-making.

In addition, the June 2023 meeting of the WHO/Africa Regional Office (WHO/AFRO) Monitoring and Evaluation Committee (MEC) stressed the importance of documenting results, lessons learned, and experiences from all programs.

In response to these findings and specific requests from Member States and donors, PBM is launching a series of interventions to advance region-wide learning and monitoring practices. To achieve this, PBM seeks to hire a consultant to enhance current monitoring systems and establish data-driven organizational learning at the Budget Center level.

2. Deliverables:

A.     Enhancing the Effectiveness of Results-Based Monitoring Systems to respond to the importance of tracking desired results that are achieved and using the information for decision-making, learning, reporting, and improving future actions

•        Establish and deploy an integrated dashboard: create a centralized dashboard to consolidate and visually represent Investment, Activities and Results across all budget centers, enabling real-time access for enhanced decision-making and strategic planning
•        In collaboration with ODTs support Budget Centers in Data Utilization: Assist budget centers in effectively interpreting and utilizing monitoring data to enhance decision-making processes
•        Document the use of monitoring data for decision-making, learning, reporting, and improving future actions

  B.     Data-Driven Organizational Learning

  •        Develop organizational learning guide: Create step-by-step guides to support organizational learning and facilitate effective learning planning

    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

    ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

  •        Standardized lessons learned documentation: establish a standardized template and guidelines for documenting lessons learned, implementing regular data collection practices to capture insights
  •        Guide on lessons learned management: provide BCs with guidance on how to collect, analyze and utilize lessons learned using advanced analytical tools and techniques
  •        Support learning plan implementation: Collaborate with ODTs to support with the implementation of learning plan and promote a culture of driven decision-making among budget centers
  •        Documenting the impact of the use of lessons learned in decision making

    C.     Champions for Results-Based Monitoring and Data-Driven Organizational Learning

    •         Identify and consult potential champions

    •          Establish the foundations for a network of champions

      3. Qualifications, experience, skills, and languages:

      Educational Qualifications

      •      Bachelor's degree in statistics, public health, data science, biostatistics, social sciences

        or related field.

        Experience

        •      At least 5-year experience in Monitoring and Evaluation systems.
        •      At least one year experience in developing Key Performance Indicators as well as demonstrated experience developing and providing innovative data acquisition and validation approaches with WHO Member States in the African Region.
        •      Specific experience in Data Quality Assessment (DQA)
        •       Previous experience in establishing or leading a professional network

          Skills/Knowledge

          • Ability to manage complex and diverse stakeholders

          • Data collection instruments Design
          • Data processing and data analysis
          • Writing and analytical skills
          • Data visualization

            Languages and level required

            • Advanced level in English, both written and spoken

              4. Technical Supervision:

              Dr Francisco Katayama, PBM Coordinator

                          Email: katayamaf@who.int