Back Consultant - Design/UX

Post of duty: Washington, DC - Headquarters

The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.

The Digital Transformation Program (DTP) within the ITE Department is responsible for coordinating the digital transformation of the IDB, a process of evolution that opens the opportunity to be more efficient and relevant by placing the needs of our clients at the center of the conversation, becoming more agile, and optimizing the use of data and digital technologies.

About this position

We are seeking a design consultant who will work alongside digital transformation teams from a UX/UI perspective with a user-centered focus.

You will work within the Digital Transformation Program, which is part of the ITE department. This team is responsible for guiding the digital transformation of the IDB.

What you’ll do

• Support digital transformation teams in product design, collaborating with other designers to improve their work and that of the entire team.
• Work through design problems from beginning to end, translating research and analysis ideas into concepts that form new disruptive products and services, and designing detailed workflows and interactions necessary to make them a reality.
• Sketch and create prototypes of ideas to quickly evaluate their viability and design the details of components, interactions, and transitions.
• Conduct in-depth research to understand user needs, behaviors, and preferences.
• Develop comprehensive customer journey maps to visualize and understand the experience, identifying pain points and improvement opportunities in the customer journey.
• Develop process flow diagrams to illustrate user interactions, task flows, and system processes.
• Work closely with the research team.
• Write, present, and share what you are learning.

  What you'll need

  • Education: Bachelor’s degree (or equivalent advanced degree) in Social Sciences, Strategic Design, Design for Social Innovation, Service Design, Social Sciences, Engineering, Communications, Marketing, Graphic Design, or equivalent discipline, Human-Centered Design/Design Thinking/Design Management, User Experience, Innovation Design/Product Design., or other fields relevant to the responsibilities of the role.
  • Experience: Between 2 and 3 years of progressive experience in UX.
  • Languages: Proficiency in Spanish and English, spoken and written, is required. Additional knowledge of French and Portuguese is preferable.

    Key skills

    • Have helped create products that solve real problems and that people use.
    • Knowledge of the entire product development process, from problem-solving and system modeling to detailed design of user interfaces, visuals, and interactions.
    • Ability to design polished and high-fidelity mockups of your solutions using modern design tools like Figma and Sketch.
    • Ability to create interactive prototypes using tools such as Figma, Framer, Invision, and Keynote, or in the browser with HTML, CSS, and JavaScript.
    • Strong communication skills to help people across the company understand the fundamentals of your proposals and the complex nuances of design problems.
    • Motivated and entrepreneurial person capable of collaborating closely with other disciplines with research and analysis.
    • Growth mindset. Willingness to tackle problems. Comfort with uncertainty. Desire to improve things. A balanced sense of optimism and humility.
    • Autonomy and responsibility to meet objectives.
    • 5 years of industry experience.

      Requirements

      • Citizenship: You are a citizen of one of our 48-member countries.
      • Consanguinity: You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab.

        Type of contract and duration

        • Type of contract: International Consultant Full-Time.
        • Length of contract: 12 months. Contract may be extended up to 36 months based on business requirements and consultant's performance.
        • Work Location: On site.

          What we offer

          The IDB group provides benefits that respond to the different needs and moments of an employee’s life. These benefits include:

          📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

          ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

          • A competitive compensation packages.
          • Leaves and vacations: 2 days per month of contract + gender- neutral parental leave.
          • Health Insurance: the IDB Group provides a monthly allowance for the purchase of health insurance.
          • Savings plan: ​​​​​​​The IDB Group cares about your future, depending on the length of the contract, you will receive a monthly savings plan allowance.
          • We offer assistance with relocation and visa applications for you and your family when it applies.
          • Hybrid and flexible work schedules.
          • Development support: We offer learning opportunities to boost your professional profile such as seminars, 1:1 professional counseling, and much more.
          • Health and wellbeing: Access to our Health Services Center which provides preventive care and health education for all employees.
          • Other perks: Lactation Room, Daycare Center, Gym, Bike Racks, Parking, and others.

            
            Our culture

            At the IDB Group we work so everyone brings their best and authentic selves to work, willing to try new approaches without fear, and where they are accountable and rewarded for their actions.

            Diversity, Equity, Inclusion and Belonging (DEIB) are at the center of our organization. We celebrate all dimensions of diversity and encourage women, LGBTQ+ people, persons with disabilities, Afro-descendants, and Indigenous people to apply.

            We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job interview process. If you are a qualified candidate with a disability, please e-mail us at diversity@iadb.org to request reasonable accommodation to complete this application.

            Our Human Resources Team reviews carefully every application.

            About the IDB Group

            The IDB Group, composed of the Inter-American Development Bank (IDB), IDB Invest, and the IDB Lab offers flexible financing solutions to its member countries to finance economic and social development through lending and grants to public and private entities in Latin America and the Caribbean.

            About IDB

            We work to improve lives in Latin America and the Caribbean. Through financial and technical support for countries working to reduce poverty and inequality, we help improve health and education and advance infrastructure. Our aim is to achieve development in a sustainable, climate-friendly way. With a history dating back to 1959, today we are the leading source of development financing for Latin America and the Caribbean. We provide loans, grants, and technical assistance; and we conduct extensive research. We maintain a strong commitment to achieving measurable results and the highest standards of integrity, transparency, and accountability.

            Follow us:

            https://www.linkedin.com/company/inter-american-development-bank/

            https://www.facebook.com/IADB.org

            https://twitter.com/the_IDB

            Additional Information
            • External Opening Date: Jul 3, 2024
            • External Closing Date: Jul 15, 2024
            • External Contact Email: hrsc@iadb.org
            • External Contact Name: HR Service Center
            • Job Field: Technical Support