Back Cleaner

NRC has been present in Nigeria since 2015 and has been working to help displacement-affected communities meet their basic needs, improve their livelihoods, access essential services, and enhance their resilience to future shocks through our six core competencies, water, sanitation, and hygiene (WASH), Shelter, Education, Information-Counselling and Legal Assistance(ICLA), Livelihoods and Food Security(LFS), Camp Management, and Protection. NRC provides immediate assistance during the onset of emergencies through the rapid response mechanism (RRM), with a workforce of 370 staff and a presence in key locations such as Maiduguri (In Borno State), Yola (In Adamawa State) and Jos (In Plateau State), NRC can respond to the needs of those affected by the conflict across North-East and North Central Nigeria.   These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including by focusing on equitable access to basic services and strengthening the rights of displaced people and returnees. In addition to the Country Office and the above-mentioned Area Offices, NRC has sub-office structures in Dikwa, Monguno, Biu, Mubi, Pulka, and Gwoza.

We are looking for people who are passionate about helping refugees and people forced to flee.

If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic, passionate Cleaner to join our team in Area South, Adamawa State

Generic responsibilities 

• Adhere to NRC policies, tools, handbooks and guidelines
• Prepare and develop status reports as required by management
• Promote and share ideas for improvement 
• Perform according to the work and development plan
• sweep, scrub, mop and polish floors in the office and guesthouses
• vacuum clean carpets, rugs and draperies, wipe down glass surfaces
• dust and polish furniture and fittings and tidy up offices
• clean (metal) fixtures and fittings and wipe down glass surfaces
• empty and clean trash containers and dispose of trash in a sanitary manner, clean wash basins, mirrors, tubs and showers 

  Specific responsibilities 

  • Clean the floor of the entire NRC Office and guesthouses and any annexes or covered spaces must be swept and mopped.
  • Clean the ceilings, walls, door frames, bookshelves, tables and chairs should be dusted and cleaned
  • Sweep and mop bathrooms/latrines thoroughly each day; bathrooms should be supplied with toilet paper and water as necessary.
  • Make up beds and change linens as required, iron and press clothing and linen and tidy up guestrooms
  • Tidy up rooms and wash windows as scheduled
  • Iron and press clothing and linen, sort, fold and put away clean laundry
  • Maintain all cleaning/cooking equipment and materials in a safe and sanitary working condition
  • Monitor and report necessary domestic repairs and replacements 
  • Will be working closely with the cook and assist whenever necessary
  • Wash dishes and clean office/kitchen according to agreed hygiene standards
  • Check all appliances in rooms are in working order
  • Deliver any requested housekeeping items to guest rooms and Keep track of cleaning and laundry supplies and make stock request as needed.
  • Observe and report damage of office/guesthouse property
  • Ensure confidentiality and security of guest rooms
  • Perform any other task assigned by line manager
    • Competencies 

      Generic professional competencies:

    • attention to detail/ reliability
  • listening skills
• adaptability

Behavioural competencies

Performance Management

 •      The Job Description 

•      The Work and Development Plan 

•      The Mid-term/End-of-trial Period Performance Review Template

•      The End-term Performance Review Template

•      The NRC Competency Framework