IRC Background:
Founded in 1933, the International Rescue Committee (IRC) is a leading nonsectarian, voluntary organization providing relief, protection and resettlement services for refugees and victims of oppression. For over 20 years our Tucson office has provided a range of services including resettlement and economic empowerment services, immigration, community gardening and case management.
Our strength and success lie within our core values of Service, Accountability, Equality, and Integrity. We are strongly motivated by our clients and are dedicated to delivering high-impact and quality programs.
Job Overview:
The Caseworker provides assistance to refugees and other qualified immigrants to ensure the best possible resettlement experience and the achievement of self-sufficiency and integration. The Caseworker develops resettlement and/or self-sufficiency plans to match individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources based on client eligibility. The Caseworker operates under close supervision with moderate latitude for the use of independent judgment and initiative.
Major Responsibilities:
Responsibilities may include, but are not limited to:
- Ensure the best possible resettlement experience for each client, from pre-arrival preparations and point of entry to successful acculturation. This may include assurance that appropriate pre-arrival services are in place (ensuring housing is suitable, safe, and clean, preparing housing essentials, furniture, and basic food supplies, setting up utilities etc).
- Provide individualized orientations on services to support clients through social service referrals, medical access and advocacy services by assessing and evaluating each client’s distinct needs.
- Independently develop reasonable resettlement service plans and self-sufficiency plans with timelines for each client and managing client expectations with responsibilities of both client and caseworker.
- Ensure that clients are provided the basic tools necessary to meet their established short-term goals and objectives.
- Assess and monitor client progress at regular intervals to ensure progress on goals is made; designated resources are maximized; modify initial resettlement plans and other case file documents as required.
- Ensure compliance with case documentation, case file management and reporting requirements.
- Manage financial distribution of direct assistance funds for cases.
- Travel regularly throughout the service delivery area (home visits, agency visits, service provider visits etc).
- Potentially, overseeing volunteers and interns, including providing appropriate onboarding, training, and supervision.
- Provide a trauma informed and culturally sensitive approach to case management through a lens of gender awareness and inclusivity.
- Participate in all program meetings, staff development activities, and fully engages as a member of the team
- Comply with all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding.
- Other related duties as assigned
Key Working Relationships:
Position Reports to: Casework Supervisor**
Position directly supervises: Interns and volunteers within program
Indirect Reporting: Senior Program Manager**
Other Internal and/or external contacts: **
Internal: IRC staff, interns and volunteers
External: Position helps coordinate services and is responsible for maintaining relationships with appropriate vendors and community partners
Job Requirements:
- Undergraduate degree preferred, ideally in Social Work or an equivalent field of study.
- Demonstrated relevant work experience (in addition to the above) in human services field, preferably in a non-profit or social services agency environment.
- Experience should include a minimum of 2 years providing direct service to underserved communities.
- Lived experience as refugee or immigrant. In lieu of lived experience, experience working with refugees and/or immigrants; cross-cultural or overseas experience accepted.
- Proven ability to contribute both independently and as a key team member, self- starter with excellent problem-solving skills combined with the consistent record to multi-task, prioritize duties, and manage time effectively.
- Proficient in Microsoft Office applications (Word, Excel, Outlook) and strong keyboarding skills and internet usage and research skills.
- Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area (home visits, agency visits, service provider visits etc).
- Fluent in English, both spoken and written; ability to communicate in Arabic, Somali, Dari, Farsi, Swahili, or Spanish is desired.
- In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.
Working Environment*:*
- Due to COVID-19 Risk Mitigation this position is providing telework with minimal field visits.
- Varies between standard office environment and traveling and working in and around the service delivery area.
- Reoccurring need to provide services outside of traditional work hours (early morning, evenings, and weekends).
- This position is based out of Tucson, AZ. Travel for the provision of resettlement services can range up to a 50 mile radius.
- Ability to lift 35 lbs to 50 lbs to move furniture, household supplies, and boxes.
Benefits: We offer our employees phenomenal benefits such as paid parental leave, generous time off, and excellent medical, dental, and vision options.
COVID-19 Vaccination Requirement:** In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.
Commitment to Diversity and Inclusivity:** IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer:** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.