Your role as the Adoption Coordinator is to support the set up and maintenance of NRC People’s capacity building and communication strategy and its successful delivery. In addition, you will support in the roll out of new modules. 

General responsibilities

Coordinate and facilitate refresher training sessions for NRC People together with Process Owners and HRMS HD Coordinators. Analyze NRC People user survey data to identify areas for improvement Produce and maintain content for internal audience, including training material, promotional material in various channels, Q&A sessions, presentations, and information leaflets Communicate/train on changes/system updates/tips/reminders for the NRC People implemented modules in relevant communication channels (Workplace, SharePoint, E-mail, etc) for the affected target groups. Coordinate the translation of content to relevant languages Administrative support to the Adoption Lead

Specific responsibilities

Update and maintain relevant information on the NRC People SharePoint Site. Administer and update the NRC People Video Library. Maintain and update content in NRC People Knowledge Base (KB) and Guided Learning (GL) in NRC People for the implemented modules together with Process Owners and HRMS HD Coordinators. Support with testing new features and modules

Professional competencies

Relevant work experience with HR processes with cloud solutions (SAAS) Bachelor’s degree in a relevant field

Personal traits that will enable you flourish in your work

Team player Self-motivated Able to cope with a fast-paced environment Ability to prioritize A patient and focused mind set Fluency in English, both written and verbal (additional NRC languages will be considered an asset)

Context related skills and experience:

Experience with Change management, training and communication Experience in working with digital tools

For more details, click this job description

What We Offer

Female candidates are strongly encouraged to join our work culture that empowers every employee to share ideas and take responsibility: At NRC, we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative

Permanent contract Grade 7 in NRC's grade structure An opportunity to match your career to a compelling cause A chance to meet and work with people who are the best in their fields

Internal candidates are encouraged to apply but we are also open to external applicants who can show a commitment to NRC and being part of a challenging, but important mission to make a difference.  

To apply as an internal candidate, click on the suitcase icon “I am an employee” on the top right of the page to be redirected to NRC’s internal career site The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

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