Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC or “the Federation”) is the world’s largest volunteer-based humanitarian network. The Federation is a membership organisation established by and comprised of 190 member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the Federation is part of the International Red Cross and Red Crescent Movement.

The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” It works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

The Federation is served by a Secretariat based in Geneva, with regional and country offices throughout the world. The Secretariat is led by the IFRC Secretary General and provides the central capacity of the International Federation to serve, connect, and represent National Societies. The Secretariat’s focus includes providing support to the IFRC governance mechanisms; setting norms and standards; providing guidance; ensuring consistency, coordination, and accountability for performance; knowledge sharing; promoting collaboration within and respect for the RCRC Movement; and expanding engagement with partners. The Secretariat’s headquarters is organized in three main business groups: (i) Partnerships; (ii) Programmes and Operations; and (iii) Management Services. The Programme & Operations Division is in turn organised in three Departments, each of them led by a Director – Health & Care, Supply Chain Management and Disaster & Crisis.

The Emergency Operations Centre team is placed within the Disaster & Crisis Department has a main responsibility of coordinating the resources applied in Emergency Operations supported by the IFRC. This includes financial resources (Disaster Relief Emergency Fund) short-term human resources and assets (Surge Capacity) and Data (Information Management). The team designs rules and procedures for strategic and tactical use of these resources and support the application at operational level upon request from National Societies. The Surge Capacity function is responsible for managing the portfolio of tools and mechanism that helps coordinate the deployment of individual experts (Rapid Response Personnel) and Emergency Response Units (Field Hospitals, Base Camps, Water Plants etc.) from one National Society to another.

Job Purpose:

Support the IFRC network with the maintenance and development of the local-to-global IFRC Emergency Response system through maintenance and development of effective regional and global surge capacity. Specifically, the global surge senior officer is responsible for the coordination of timely deployment of global surge resources and the development and implementation of surge systems and procedures, policy and guidance, coordination and networking, learning and human resource development.

Job duties and responsibilities:

Support IFRC leadership in Global Surge.

  • Support to set the vision and design, plan, implement and monitor the strategic development and use of response resources as surge capacity within the Red Cross Red Crescent Network
  • Ensure the surge global system keeps being optimized and promoting efficiency – aiming to deploy the right capacity at the right time and place – as local as possible as global as required.
  • Implement the phased introduction of new and/or updated standards, procedures and tools appropriate to the organisational needs, structure and matrix management practices.
  • Support to build the direction and implement the Global Surge learning and development work implemented by the Surge learning and Development team in the IFRC Global Service Centre, Budapest
  • Facilitate training and dissemination on IFRC emergency response principles, rules, policies, standards, procedures and tools to Secretariat and NS governance and management and monitor compliance - referring any significant issues of accountability to the Emergency Operation Centre Manager and/or Director, Disaster & Crisis in a timely manner.
  • Participate in and represent the global surge portfolio in Geneva and Joint Task Force Meetings.
  • Support efforts to develop Movement wide approaches to RCRC disaster and crisis prevention, response and recovery through the further alignment of IFRC and ICRC plans, tools and mechanisms.
  • Be available to lead or participate in IFRC critical incident management teams when convened and participate in related trainings and exercises.
  • Act as Global Surge Lead or Manager of the Emergency Operations Centre when required.

Coordination of the deployment of emergency response resources.

· Maintain effective centralized coordination services for the HEOps, Rapid response, ERU and global response tools including the management of alert and deployments, briefing and debriefing, and with appropriate technical advice on transition, hand-over, exit and reporting of global response tools.

Representating and sustaining a global Disaster Risk Management network

  • Network and coordinate with RC/RC movement partners, NGOs, UN and other International organizations, to ensure the International Federation is kept informed and up to date on best practices and emerging trends related to disaster surge capacity.
  • Maintain effective coordination of the different Surge related working groups (Global Surge working group) and support other Technical working groups (health, WASH, Relief/CASH, Basecamp, Logistic, IT/Tel, Assessment, recovery, etc) including the collaborative development and dissemination of appropriate tools, guidance, standards and procedures.
  • Support Strengthening Movement Coordination and Cooperation through aligned surge capacity tools for more effective Movement surge support in large scale operations.
  • Support the Global Surge lead on the representation of the IFRC in disaster surge capacity issues in RC/RC Movement and external fora and establish effective working relationships with key humanitarian organizations, including UN OCHA (UNDAC) and civil contingencies agencies.
  • Support the Disaster & Crisis teams present in the Regions with technical advice on surge capacity and seek to connect regional to global networks.
  • Support the Global surge Lead in coordination of the IFRC Global Surge Working Group.

Management of Global Surge Capacity Programming

  • Develop global programme project proposals in accordance with Federation standards and donor requirements.
  • Identify lesson learned related to Surge from Operational review/RTE, EoM, de-briefings, etc. and ensure recommendations are considered into the yearly surge plans.
  • Support the Global Surge lead on the reporting requirements as the monthly and quarterly and annual work plans and provide regular updates on progress to the Team leader EOIM and Director DCPRR.

Support the Global Surge lead in managing an effective, high quality team, fit for purpose

  • Support the Global Surge Lead on the plan, manage and monitor the use of available resources (people, budgets, etc.) of the team in order to deliver the agreed activities for area of responsibility.
  • Foster a customer service-oriented culture that values accountability for results, proactivity, continuous improvement, innovation, and high performance.
  • Lead the delivery of service improvement, good practice, continuous learning and knowledge sharing between the IFRC and NSs and between colleagues.
  • Create a working environment that ensures staff growth, motivation and satisfaction.
  • Build and maintain trust-relationships with key stakeholders (NS and IFRC structures) involved in fast-paced emergency response decision-making.

    Be available to deploy internationally for up to 1 months each year.

Education:

Required:

University degree in relevant area or equivalent experience required
Technical training in the disaster preparedness, response, and recovery
Training in the RC/RC global disaster response tools (Rapid Response, ERU, HEOps) - preferred
**
Experience: **

Required:

Minimum of 8 years experience in disaster and crisis management
Field experience in coordinating and managing major disaster response operations
Experience in project cycle management including proposal development, budgeting and reporting, monitoring and evaluation
Experience in strategy development, developing tools and guidance, providing technical assistance and in establishing and maintaining networks
Experience in working within the RC/RC Movement - preferred.

Knowledge and Skills

Required:

  • Extensive knowledge of RC/RC and UN global disaster response tools
  • Strong analytical and problem solving skills with independent decision making capacity
  • Excellent communication and inter-personal skills with the ability to represent the International Federation and to negotiate and influence peoples opinions
  • Knowledge of technical aspects of disaster preparedness, relief and recovery and of key donor and partner organisations
  • Flexible and adaptable to work effectively in a multicultural environment and ability to travel at short notice
  • Computer knowledge as a user – self supporting in MS Word, Excel and PowerPoint
  • Fluently spoken and written English
  • Good command of another IFRC official language (French, Spanish or Arabic) - preferred

This vacancy is archived.

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