General Description of the Programme
GOAL has been responding to a wide range of humanitarian and development needs in Sudan since 1985 and is currently operational in North Darfur and South Kordofan, with an annual operational budget of $9.5 million. GOAL implements programmes with a focus on nutrition (both Curative and Preventative), Primary Health Care (including full package: Staffing, Medicine, treatment and monitoring and supervision) as well as Health Systems Strengthening (HSS), WASH, Food Security and Livelihoods including cash and voucher programming, which responds to the protracted humanitarian needs, whilst concurrently planning for, and investing in, longer term development.
Overview of the role
Reporting to the Country Director, the Programme Development and Quality Coordinator (PDQ) will assume a leadership role within the SMT and support the Country programmes operation in achieving its Strategic Goals. In particular, the PDQ role will focus on the monitoring and evaluation; Reporting; accountability and learning (MEAL and Reporting) functions, while also overseeing the functions related with Communications as well as Complaint Response Mechanisms (CRM) and Safeguarding. Based in Khartoum, the PDQ will have senior level MEAL and Reporting Management on one hand and Practical Programmes Development experience on the other.
The PDQ under the guidance of the country Director will also assume a leading role and also work closely with the Head of Programmes on many aspects of the design and resourcing of GOAL’s programmes in Sudan.
Main responsibilities
Programme Management
- Directly line manage Monitoring, Evaluation and Learning and Reporting Coordinator (MEAL and Reporting Coordinator - Expat); and Safeguarding, Social inclusion and Community Feedback Coordinator (National). And supervise all aspects of their implementation of GOAL Sudan’s MEAL, Reporting and Programmes Development activities and the submission of high-quality donor proposals and reports.
- Liaise with other departments including finance/administration, procurement and human resource departments to ensure adequate support for all MEAL, Reporting and Programmes Development activities.
Programme Quality
- Contribute to the strategic direction of GOAL Sudan’s Country programme through oversight on programme design, proposal development, monitoring, evaluation, accountability and learning (MEAL) and reporting;
- Lead the MEL team to strengthen and maintain a project monitoring and evaluation system, including an effective field reporting system that will enable measurement of progress at output and outcome levels;
- Work with the MEL team to capture programme learnings and facilitate the incorporation of lessons learned into revised project designs; and new programmes;
- Oversee the coordination and implementation of Third Party Monitoring (TPM) activities led by the MEL Coordinator (if any);
- Report to the Country Director and ensure all programme-related Serious Complaint findings are addressed and resolved with relevant programme teams with action plans defined and rolled out.
- Coordinate with Head of programmes and Financial controller to ensure timely programmes kick off meeting through Grants Opening as well as proper grant review (Mid-term) as well as Grant ending activities;
- Initiate trainings for Programmes and Operations staffs on GOAL Sudan Accountability Framework and related key donors compliance issues;
- Support robust accountability mechanisms, geared particularly towards the remote management context of cross-border programming.
- Work with the Head of Programmes to ensure effective consideration and mainstreaming of Protection, Child Protection and Gender through all stages of programme design and implementation, working in close coordination with Technical Coordinators, Dublin-based Advisors and other agencies operational in GOAL’s area of intervention.
- Ensure that all GOAL mainstreaming policies are incorporated in all proposals and activities.
- Monitor and report progress on Annual Country Plan as well as GOAL Sudan Country Strategic Plan as per set Performance matrix;
- Work with Financial Controller; Head of Systems, and Head of Programmes and Action on Audit findings and monitor and report progress;
- Organize and lead the MEAL Department to conduct Surveys, assessments, evaluations and internal Audits as necessary.
New Business/Programmes Development
- Work with the CD and Keep the GOAL Sudan Funding Strategy Updated and current;
- Organize and Lead - under the guidance of the Country Director - Programmes Development Process (Concept note and Proposals) in close coordination with Heads of Programmes, FC and Head of Systems.
- Keep updated Donors Mapping and work with the CD to establish new linkage with potential donors while strengthening the partnership with existing donors through sharing success stories, best practices, periodical meeting to share challenges, plans etc. (under the leadership of the CD);
- Ensure quality technical programme design in conjunction with GOAL’s Technical Programme Coordinators, Head of Programmes and GOAL’s Global Programme Quality team.
Reporting
- Lead the development of High-quality reports to Donors, GOAL HQ etc.
- Lead the development of Case studies, Success stories, best practice
Representation
- Internal representation within GOAL Sudan and with GOAL HQ;
- External Representation, through delegation from the CD, on a Sudan national level; and State level as requested. This could be to cluster, technical working groups, adhoc meeting with donors or ministries etc.
Community Complaint Response Mechanisms and Safeguarding
Children and vulnerable adults who come into contact with GOAL as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. The PDQ Coordinator will lead the team to ensure that GOAL in Sudan has robust CRM and Safeguarding systems in place and functioning.
Requirements (Person Specification)
- MA/Bsc/Master’s Degree in International/Regional Programmes Development; Social Sciences, Public Health or related field.
- At least 3-5 years’ experience gained in a conflict or post-conflict setting;
- At least 2-4 years overseas experience at a senior management level with demonstrable ability to lead a team of MEAL, CRM and safeguarding staff overseeing a large and complex programme;
- Demonstrable previous experience in programme Development to donors such as USAID/OFDA/ECHO/EU/DFID etc.
- Demonstrable previous experience in setting up MEAL system.
- Excellent management skills with the ability to quickly reprioritize activities to meet the demands of the programme in a rapidly changing context
- Good interpersonal and facilitation skills with the ability to lead teams to reach consensus on complex and/or divisive issues;
- Commitment to capacity building staff and restructuring positions where possible with the ultimate objective of enhancing efficiency and effectiveness;
- Excellent/Native level English writing skills;
- Enthusiastic and willing to work long hours to meet the needs of the programme and meet the deadlines of competing priorities.
Desirable
- Prior experience in Health, Nutrition and FSL Programing;
- Prior experience overseeing the implementation of programmes in complex protracted humanitarian context as well as emergency response contexts.
General terms and conditions
A commitment to GOAL values and GOAL’s integrity framework is critical to working with GOAL. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability:
- Comply with GOAL’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols.
- Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
- Report any concerns about inappropriate behaviour of a GOAL staff or partner.
Safeguarding
Children and vulnerable adults who come into contact with GOAL as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.