Brief description of HIH:
Hand in Hand for Aid and Development (HIHFAD), previously operating as Hand in Hand for Syria, was established as a UK registered charity soon after the start of the Syrian crisis in 2011 by a group of British Syrians in order to deliver humanitarian assistance to civilians impacted by the conflict in Syria. From humble beginnings the charity has grown to become one of the leading humanitarian actors serving Syrian communities both inside Syria and in neighbouring countries, employing over 900 staff in Syria, Turkey and the UK. As the organization grows, it now handles multiple institutional donors such as UN, ECHO, International NGOs and bilateral governmental agencies.
Purpose of the Position:
HIHFAD MEAL team is gender balanced, guaranteeing access to both male and female beneficiaries.
Trained in protection-sensitive interview skills and approaches, in order to preserve the dignity of all beneficiaries. To further ensure this, gender and age appropriate survey tools and methods have been developed.
Throughout every project, beneficiaries are encouraged to provide their honest feedback in order to improve our performance. The feedback from beneficiaries is a crucial aspect in which we corporate into our review exercises.
Job Responsibilities:
M&E Plans Design:
- Setting the plans and schedules to implement M&E activities on the projects assigned to her/him in coordination with the department manager.
- To oversee the team commitment to the adopted M&E plans in coordination with the department manager.
- Setting M&E plans for projects in cooperation with the programs management and the department manager to ensure commitment to projects standards and indicators.
- Enforcing and ensuring the commitment to a detailed plan for implementing M&E activities.
- Developing the of qualitative and quantitative M&E tools related to the project in coordination with the program manager.
- Training of the project and partners employees on the usage of M&E tools related to the project.
- Maintaining and developing the information tracking systems of indicators and the indicator performance tracking charts such tracking sheets or data bases.
- Conducting surveys or projects evaluations assigned to her/ him periodically in cooperation with the team and the direct manager.
- Providing consultancy for the programs management regarding the methodology, employees requirements and the dates of surveys or assessments.
- Supporting the program managers to ensure collecting sufficient data regularly to make decisions in the project and submitting reports.
- To ensure analysing all collected data, reporting them and using this information in the programmatic design and making decisions.
- Planning and conducting assessments in support of the department manager and the programs management.
- Investing the lesson learned and accomplishments in developing and improving the programs design and decision-making process.
- Activating the accountability procedures, developing its methodology, collecting and analysing the required data to implement it in effective way.
- Formulating and writing the collected M&E data reports within the adopted M&E reports schedules.
- Training of the project and partners employees on M&E notions, methods and skills.
- Working with the department manager to find and identify chances for developing MEAL process and investing the lesson learned.
Implementing M&E plans:
- To oversee the field team work through setting the team working plans and ensuring the implementation of approved visits according to adopted schedules.
- Collecting the reports for all the teams visits, ensuring the quality and compliance of these reports to all the work necessary information.
- Designing the necessary tools and questionnaires for the team work such as the need assessment questionnaire, base line, end line questionnaires and beneficiaries’ satisfaction questionnaires and other if there are any.
- Formulating designs on KOBO program for all questionnaires which the team needs during data collecting process.
- Collecting data from the team and ensuring receiving all data with sufficient quality to conduct data analysis and draw the required conclusions to prepare reports.
- Formulating and preparing reports of projects assigned to her/him in coordination with the direct manager according to the reporting schedule and ensuring the quality of reports aspects such as information ,clarity and consistency.
Technical Supervision:
- The technical supervision on the team and taking responsibility of the required technical quality for work.
- Working to promote the team capacity building through providing the required technical support and sharing the acquired experience and direct the team in a proportionate with the assigned tasks.
- To oversee the implementation of the department annual work plan in cooperation with the department manager.
- Investing the lesson learned in updating the department annual work plan and directing the technical course of the team according to the work needs.
- Setting working plans for each process assigned to the team through developing their work schedule.
- Providing the continual response for any inquiries from the team and provide the required technical guidance required for the team to accomplish their work.
- Establishing effective communication mechanisms through integrated tasks allocation depends on completion of the team assigned tasks life cycle.
Knowledge and Qualifications:
- University degree in Computer Science, Social Science, Statistics, Information Management or any other related field.
- 2 -3 years of relevant professional experience.
- Demonstrated ability in the use of quantitative and qualitative data collection and analytical techniques.
- Good organizational and time management skills.
- Strong skills in producing a quality narrative report in English.
- Experience in field data collection and management of field enumerators.
- Strong skills in Excel and other MS office software.
- Experience in project management and implementation.