Back Senior Manager, Health Workforce

Overview

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org

CHAI Health Workforce Background:

A skilled health workforce is the backbone of every health system and therefore an essential precondition for progress toward universal health coverage (UHC). However, the WHO estimates that there is a global shortage of 17 million health workers. The gap is most acute in Africa (with a shortage of 4.2 million), which bears 24% of the global burden of disease yet has only 4% of the world's health workforce.

CHAI assists governments to develop their health workforces by enhancing their capacity to train highly qualified health workers and by strengthening national systems to finance, deploy, and manage those health workers.

CHAI's approach to national heath workforce strengthening emphasizes three strategies: (i) improving the quality and strategically increasing the scale of education for health workers, (ii) expanding and optimizing health workforce financing, and (iii) providing technical assistance to governments to strengthen their overall health workforce planning and management systems.

Two key principles guide CHAI's approach to workforce development. The first is focusing on the right kind of health workers—from community health workers to midwives, nurses, health managers, general physicians and medical specialists—based on national need and service delivery objectives. CHAI's approach also emphasizes sustainability by building the institutional capacity of the schools and universities where health workers are trained, training new generations of health professions educators, and developing systems and individual capabilities within governments to better plan and manage their own health workforces.

Currently, CHAI is focused on health workforce programming in Ethiopia, Kenya, Liberia, Malawi, Nigeria, Rwanda, Sierra Leone, Zambia and Zimbabwe.

Position Overview:

As CHAI's Health Workforce Global Team expands in breadth and scope of work a Senior Manager is needed to support multiple work areas. This role will support a number of work areas which include staff management, project management and work product development, professional development programming, team operations functions, and knowledge management.

This role will initially have three direct reports including a team coordinator who supports functions across the entire team. The Senior Manager will report to the Director of the Health Workforce team. This role requires a combination of strong communication capabilities, analytical skills, and high degrees of organization and overall project management. The role does not require travel in the immediate future (due to COVID) and may be flexibly based. Depending on the timeline of the engagement, area of interest, and skill set, the role may support other initiatives of the Health Workforce team.

Responsibilities

• Supervise and mentor a team of CHAI staff and provide strategic direction, managerial and technical support as well as quality assurance of work
• Oversee the development and implementation of regular work plans and budgets and monitor progress to ensure that deliverables and milestones are met in a timely fashion
• Assume responsibility for program budgeting and financial management including liaising with CHAI global headquarters and donors, ensuring compliance with CHAI and donor rules and regulations, tracking expenditures, forecasting costs, and ensuring sound financial transactions
• Oversee team operations initiatives, including work planning functions, team calls, etc.
• Develop tools, templates and written guidance for staff development
• Manage senior level stakeholder relationships
• Develop strong working relationships with key stakeholders in government, international partners, donors and NGOs as required
• Liaise and manage communication with other global teams and country teams within CHAI, as necessary
• Other responsibilities as needed**Qualifications**

Requirements:

• 7+ years of professional experience in demanding, results-oriented environments in the public sector and/or private sector (e.g., management consulting)
• Entrepreneurial mindset; demonstrated ability to work independently on complex projects and solve challenging problems, in a high-pressure, fast-paced environment
• Strategically minded, able to think creatively around long-term program objectives and the detailed steps necessary to achieve objectives and goals
• Demonstrated ability to set and meet deadlines and support others to do the same in a way that serves project results and overall team coordination
• Demonstrated ability to design and help others navigate ambiguous and complex processes and be flexible
• Ability to learn on the job quickly and absorb and synthesize a broad range of information
• Experience designing, managing medium to large-sized teams and implementing long-term projects
• Experience in professional development and experience in staff mentorship and training
• Exceptional writing and verbal communication skills in English
• Excellent problem solving, analytical and quantitative skills, including experience developing tools in Microsoft Excel
• Strong communication skills, including delivery of compelling presentations and documents in Microsoft PowerPoint and Word
• Strong interpersonal skills and ability to achieve consensus amongst stakeholders and staff
• Ability to communicate effectively with people of varied professional, cultural, and educational backgrounds
• Very high attention to detail
• Ability to work with teams across time zones and locations
• Humility and willingness to work hard in difficult conditions, patience with bureaucracy

Advantages:

• Advanced degree in a related field such as health economics, public health, financial management, business preferredPrevious experience working in health systems strengthening or health workforce in LMICs
• Management consulting experience
• Country-level work experience in Sub-Saharan Africa

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