The purpose of the officer position is day to day implementation of the support functions responsibilities.
Generic responsibilities:
Specific responsibilities:
Administration:
With the support of the HR/admin Coordinator, ensure that the NRC area office is in compliance with all administrative legal requirements i.e. taxes, government registrations and licenses in the area of operation. Responsible for welcoming visitors to the NRC office, and direct them accordingly Supervise Admin assistant, cleaners, cooks and gardeners and ensure order and cleanliness of the office/guesthouse area Responsible for timely settlement of utility bills. (e.g. electricity, water, phone) and make sure they are paid on time. Update and monitor tenancy and other agreements to ensure these are up-to-date at all times. Implement NRC Terms and Conditions of service, policies, and procedures. Supervise the maintenance of the office and the office compound in collaboration with the Admin assistant and logistics department. Responsibly for arranging for visitor’s visas making travel arrangements, booking of flights and hotel accommodation for staff, consultant and other visitors Responsible for all administrative matters: including maintenance of confidential documents, filing, typing, updating of phone lists, keeping adequate stationery supplies and maintaining inventory of office equipment, furniture and fittings Provide administrative support to the office of Country Director, Head of Programme and Head of Support Fulfil any other related duties as instructed.Human Resources:
Help HR/admin Coordinator in the maintenance of an effective, efficient, and up to date staff records and filing system including contracts, leave, medical, archiving, etc. Ensure provision, awareness and practical advice to all staff on the NRC HR policies and procedures, and their adherence to them Coordinate clearance of staff separating from the organization including exit interviews Ensure maintenance of an effective, efficient and up to date staff records and filing system including contracts, leave, timesheet, medical, awards, discipline, online archiving, etc Plan, track and advise on the staff performance management and appraisal calendar and content. With the support of HR/admin Coordinator initiate job advertisement based on the job profiles and consider equal opportunities, gender and diversity aspects and circulate widely all advertisement and manage applications. Facilitate recruitment process by providing guidance to recruiting managers, making available all necessary policy documents/references. Support the HR Coordinator in coordinating annual HR plans i.e., recruitment, capacity building (training plans) and leave plans in collaboration with line managers and ensure their implementation. Ensure HR audit findings and recommendations are implemented Any other tasks assigned by line manager CompetenciesCompetencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
Professional competencies
Generic professional competencies:
Bachelor degree in Human Resources Management, Business Administration or relevant fields Minimum 2 years of relevant experience within the humanitarian field Experience from working in complex and volatile contexts Professional knowledge of Human Resource Management Documented results related to the position’s responsibilities Fluency in English, both written and verbalContext/ Specific skills, knowledge and experience:
Good communication and interpersonal skills Wide knowledge of the NGO operations and the dynamics of the humanitarian sector A strong administrative service orientation Keen sense of compliance with policy and procedure Good employer-employee contract negotiation skills Personal conflict resolution and problem solving skills Strong organizational and team working skills Good cultural awareness and sensitivity Basic employee counselling skills Highly confidential Good computer application skillsBehavioral competencies (max 6)
NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
Handling insecure environment Planning and delivering results Empowering and building trust Communicating with impact and respectWhat We Offer:
Duty station: Mogadishu, Somalia Contract duration: up to December 2023 with possibility of extension. Salary/benefits: According to NRC’s salary scale and terms and conditions, terms and conditions. NRC is an equal opportunities employer. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative. NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose.Key Information - Please Take Note When Applying
Apply by completing all the system-required fields of your experience, employment history, and education in your application. Ensure to attach your latest CV. Submit your application and CV in English. When creating your profile, include your full name as per your passport. Incomplete, email and paper applications will not be considered. Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline. Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.Qualified female candidates are strongly encouraged to apply.
Due to large response, NRC will not provide feedback to those candidates who do not meet criteria and/or not follow the application process. The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.