NRC Syria is looking for a Risk and Operations Manager. The place holder will be responsible for ensuring compliance with NRC HSS minimum standards. They will serve as a support for Security Risk assessments and Risk and Operation activities across. Additionally, they will contribute to HSS-related training towards SCO staff and AO staff in all operational areas.
**This is not an administrative role. It is a risk, safety and humanitrian access role**
What You Will Do
Act as Risk and Operation Department lead, establishing department strategic objectives, directly managing Risk and Operations staff at CO level and ensuring coordination, harmonized systems and regular exchanges across AOs. Review with AMs and other CMG member Risk and Operation team structure and department’s budget. Work with management to ensure that the relevant mitigation measures are in place in the field and within our processes to reduce risks to an acceptable level. Ensure relevant SOPs in the mission are developed and regularly updated for each topic. Ensure that all staff give their informed consent based on briefing upon arrival and that updates are regularly shared on security situation. Ensure that Duty of Care (DoC) HSS standards are uphold at all times and that corrective measures are implemented when weaknesses are identified. Oversee and, when relevant, take part in incident and crisis management. Support and ensure timely incident reporting in line with NRC standards. Contribute to improve humanitarian access for NRC operations across Syria by providing technical support on tools and strategies, ensuring capacity building for field staff, and supporting AMs in managing access related incidents. Monitor and analyse the context (overall security situation, risks, and most likely scenarios), ensuring reliable security information as basis for informed decision-making. Network, communicate and cooperate with relevant external actors and pursue and develop relationships with a variety of stakeholders to increase and maintain humanitarian access. In coordination with other CMG members, identify areas of improvement for Risk and Operation staff across the mission and ensure relevant capacity building activities are delivered. In coordination with Regional and Global HSS units, design and roll out relevant safety and security trainings not included in standard NRC packages. Create routines in CO and AOs for regular refresher trainings. Keep updated status of international staff HSS qualifications and schedule their participation to the HEAT, where if not possible finding alternatives accordingly. Ensure that a training calendar is developed and populated allowing for SCO and AO staff to plan their participation. Design a system to support HR in tracking progress of capacity building on HSS of staff. Support (or lead) recruitments for Risk and Operation staff. Representing NRC in HSS/security working groups.What You Will Bring
Minimum 5 years of experience from working as a senior Security or Risk Manager in a humanitarian/recovery context. Previous experience from working in complex and volatile contexts. First-hand experience of humanitarian access negotiations in complex and insecure environments. Previous experience in delivering training and capacity building activities Fluency in English, both written and verbal. Experience in staff management, mentoring, couching, training. Knowledge of the Middle Eastern and specifically Syrian context. Knowledge of Arabic is an asset.What We Offer
Damascus, Syria duty station. Contract Duration: 12 months (renewable subject to funding and performance) Travel: Approximatley 30% to areas of operation in Syria Senior Grade 9 in NRC’s Salary Scale. NRC offers a competitive compensation and benefits package. Female candidates are strongly encouraged to apply and join our work culture that empowers every employee to share ideas and take responsibility.Key Information - Please Take Note When Applying
We highly encourage you to learn more about the role: please review the full Job Description here. Learn more about NRC’s operation in Syria here. To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace Apply by completing all the system-required fields of your employment history, experience, responsibilities, and education in your application. Ensure to attach your latest CV. Submit your application and CV in English. When creating your profile, include your full name as per your passport. Unsolicited applications not related to this specific job advertisement will not be considered. Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. Unfortunately, we do not have the resources to give detailed feedback to applicants who have not been shortlisted. For any queries, please email us at mero.recruitment@nrc.no with “Risk and Operations Manager Syria” as the subject line.