Back Investigations Officer (Intake), P-3 HQ Amman, Jordan

Vacancy Announcement
Investigations Officer (Intake), P-3 HQ Amman, Jordan

Deadline for Applications 2 May 2020 Duration 1 year, renewable; Appointment subject to funding confirmation Vacancy Announcement Number 20-HQ-AM-13

UNRWA is committed to achieving gender parity at all levels of staffing under the current UNwide gender agenda and strongly encourages applications from qualified women.
UNRWA welcomes applications from qualified candidates with disabilities.

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed professionals wishing to make a change.

UNRWA’s strategic objectives The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. In line with this mission, the Agency works towards five strategic outcomes: (a) Palestine refugee rights under international law are protected and promoted; (b) Palestine refugee health is protected and disease burden is reduced; (c) school-age children complete quality, equitable and inclusive basic education; (d) Palestine refugee capabilities are strengthened for increased livelihood opportunities; and (e) Palestine refugees are able to meet their basic human needs of food, shelter and environmental health. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions.

Do you want to make a lasting difference? If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. In this role, while reporting to the Chief, Investigations Division and under the overall guidance of the Director, Internal Oversight Services, you will be responsible for intake assessment of Agency-wide misconduct allegations.

The main responsibilities include:  Reviewing and assessing complaints and allegations; reviewing and analyzing all information to determine its relevance and reliability, conducting necessary preliminary interviews of staff and other involved parties, recording interviews, obtaining and analyzing potential documentary and electronic evidence, conducting investigative research and determining the appropriate presentation of assessment results to the intake committee;  Undertaking or coordinating as appropriate, preliminary evaluation of potential violations of rules, regulations, policies, procedures and standards including breaches of neutrality, misconduct, fraud, misappropriation, corruption and mismanagement, applying and ensuring objectivity, impartiality and fairness in accordance with generally recognized international investigative standards and Agency guidelines;  As part of the Central Intake Unit, preparing reports and ad-hoc briefs pertaining to allegations and investigations statistics;  Tracking progress of allegation disposal through the case management system and advising colleagues accordingly of any risk of impact in delay of assessment by an intake committee or field director tasked with assessment of allegations;  Contributing to the development of the office’s policy and procedural framework and best practices and other lessons learned from Agency intake process; making recommendations and assisting in enhancing the Agency’s intake policy and procedures;  Forming and participating in the misconduct intake committees of the Agency and providing advice to participants on disposal decisions including advising on the appropriateness and applicability of opening an investigation, based on Agency policy and guidelines;  Supporting the division’s investigators during investigation of critical cases, including conducting investigations as required.

Conditions of service UNRWA offers an attractive compensation package including annual salary starting at $60,962 net tax free with post adjustment of 44.5% (subject to change without notice). All UNRWA duty stations (with the exception of Gaza and Syria) are family duty stations. Other benefits, subject to eligibility, include:

 Dependency allowances  Rental subsidy  Education grant for children  Home leave travel  6 weeks (30 working days) annual leave
 Pension fund entitlements under the UN Joint Staff Pension Fund  International health insurance; optional life insurance  Disability protection Additional information The incumbent may be required to travel in the Agency’s area of operations in the Middle East.

To qualify for this position, you will need: Education A university degree from an accredited educational institution preferably in law or related field; Work experience At least six years of progressively responsible and relevant experience in applying internationally recognized investigation techniques in criminal or administrative inquiries and two years of relevant experience at international level outside your home country; Language(s) Very good command of written and spoken English. Desirable qualifications:  Previous investigations intake experience;  Fluency in written and spoken Arabic.

You will also need to demonstrate the following competencies: UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply.

 Analyzing  Applying Technical Expertise  Planning and Organizing  Deciding and Initiating Action  Relating and Networking

For guidance on how to prepare for competency-based interviews: https://careers.un.org/lbw/home.aspx?viewtype=AYI

How to apply To start the application process, applicants are required to register at http://jobs.unrwa.org by creating a personal profile and completing UNRWA Personal History Form. Only applications received through http://jobs.unrwa.org will be considered. Due to the large number of applications received, only short-listed applicants will be contacted via e-mail only. The United Nations does not charge fees at any stage of the recruitment process. The United Nations does not concern itself with information related to bank accounts. General information UNRWA staff are expected to uphold the highest standards of integrity, neutrality and impartiality at all times. This includes respect for and commitment to human rights, diversity, and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking work environment.

The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description.