Hardship Level (not applicable for home-based)A (least hardship)
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate TypeUNOPS LICA6
Target Start Date2023-07-03
Job Posting End DateJune 19, 2023
Terms of Reference1. General Background
The Interpreter Coordinator will be part of the Centre Coordination Team at UNHCR Office in Kuala Lumpur, work under the direct supervision of the Assistant Protection Officer (Centre Coordinator) and coordinate with various units. The Interpreter Coordinator has a direct responsibility for management of all interpreters.
2. Duties and Scope of Assignment
• Implement an effective scheduling of interpreters for UNHCR’s various processes and activities; Manage and coordinate interpreters effectively, to deliver reliable and well-planned interpretation services and meet operational requirements.
• Coordinate with relevant units to draw up improved procedures in recruitment to meet the operational needs; Process recruitment of suitable interpreters, through administering exams/interviews in a timely manner;
• Supervise and monitor the interpreters' performance; Provide feedback to interpreters, while keeping their motivation optimal;
• Maintain proper interpreters’ personnel files and attendance records; Monitor daily attendance, overtime and absences; Keep comprehensive and regularly updated interpreter database;
• Facilitate mission requests by assigning interpreters in a timely manner;
• Coordinate and conduct capacity building activities both to existing and newly recruited interpreters to ensure abidance of the Code of Conduct, which includes principles of impartiality, objectivity, confidentiality and integrity; Organize sessions to provide guidance and briefing on security, data protection, Gender Based Violence, Sexual Harassment, Protection from Sexual Exploitation and Abuse and Anti-Fraud; Ensure interpreters’ compliance to the SOP and important principles and guidance;
• Process payments for interpreters’ services.
• Perform other duties as required.
3. Monitoring and Progress Controls
Through Performance Evaluation – Mid Term and Final evaluations
4. Qualifications and Experience
a. Education
3 year relevant experience with High School Diploma, 0r 2 years relevant work experience with Bachelor or equivalent or higher
Certificates and/or Licenses: Social Science, Psychology or related discipline
b. Key Competencies
Cross-Functional Competencies
Analytical Thinking
Technological Awareness
Planning and Organizing
Additional Information:
This position is offered under UNOPS Local ICA contract until 31/12/2023 with the possibility of extension.
The position requires fluency in English and Malay languages.
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19.
Only short-listed candidates will be notified. The recruitment process might include a written test and/or oral interview for this job opening. No late applications will be accepted. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).
UNHCR does not sponsor work visa or work permit and applicant who is not Malaysian national should already have their status confirmed that they are able to secure a work visa at the time of the application.
Remuneration:
A competitive compensation and benefits package is offered. The monthly net salary is between MYR 5,643 and MYR 7,148 depending on relevant experience.
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Skills
Education
Certifications
Work Experience
Other informationThis position doesn't require a functional clearance