Grade: G6
Publication date: 16 August 2023
Application deadline (midnight Addis Ababa time): 15 Septemnber 2023
Vacancy no.: RB/ADDISABABA/GS/2023/4
Job ID: 11112
Department: RO-Africa
Organization Unit: CO-Addis Ababa
Location: Addis Ababa
Contract type: Fixed Term
The recruitment process for General Service positions is subject to local recruitment regulations and Article 4.3 of the ILO Staff Regulations.
The following are eligible to apply:
The ILO values diversity among its staff and welcomes applications from qualified female candidates. We also encourage applicants with disabilities. If you are unable to complete our online application form due to a disability, please send an email to ilojobs@ilo.org.
*Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade.
This position is located in the Country Office for Ethiopia, Djibouti, Somalia, Sudan and South Sudan, and for the Special Representative to the AU and the ECA (CO-Addis Ababa).
As a team member, the incumbent provides senior level HR support and is responsible for performing, completing and/or overseeing specialized HR support services in an efficient, effective and client-oriented manner. Work is performed in a range of areas encompassing benefits and entitlements, position management, recruitment, and involves the use of the enterprise resource planning (ERP) system. The incumbent ensures transparency in the correct application, interpretation and adaptation of established HR rules, regulations, policies, procedures and guidelines. The incumbent evaluates and proposes solutions to difficult situations and provides inputs into the design and development of improved HR services and delivery processes.
The position works under the supervision of the Country Office Director. Supervision received is focused on facilitating service delivery, ensuring that agreed results are achieved and that work is coordinated and integrated with related services within processing timelines. Work assignments are generally carried out under minimum supervision with the incumbent operating with a high degree of independence, particularly on operational delivery matters. Work is reviewed for feasibility of recommendations and correctness of end results. Work involving the handling of complex and intricate HR matters including those affecting related activities of the work unit is also reviewed.
Internal contacts are with staff and managers in field offices, project locations and headquarters to provide guidance and support for the resolution of complex issues in compliance with applicable standards. Contacts are also to coordinate activities with other units for the delivery of interrelated services. The incumbent regularly liaises with and receives guidance from the regional HR unit and collaborates appropriately with staff representatives.
External contacts are primarily with counterparts in Government (permanent missions and concerned authorities), United Nations (UN) agencies and other international organizations to coordinate and follow up on pending issues. The incumbent shares information and collaborates on the integration of processes or activities and anticipates and contributes to resolving complex administrative and HR support matters.
Completion of secondary school education. Training in HR administration.
Minimum of six years of office support work experience, the majority of which in HR administration. Experience of working with an enterprise resource planning (ERP) system, in particular HR modules.
Excellent command of English. Working knowledge of an official national language of the duty station. Working knowledge in French would be an asset
Excellent command of English. Working knowledge of an official national language of the duty station. Working knowledge in French would be an asset
Knowledge and Competencies (technical and behavioural)
Good knowledge of HR administration.
Good knowledge of UN Common System policies in the area of HR.
Knowledge of methods and techniques for assessing quality and efficiency of process execution.
Knowledge and understanding of the substantive nature of ILO programmes and activities.
Good knowledge of PC software (including word processor, spreadsheet and presentation software) such as Microsoft Office.
In addition to the ILO core competencies [Integrity and transparency, Sensitivity to diversity, Orientation to learning and knowledge sharing, Client orientation, Communication, Orientation to change, Takes responsibility for performance, Quality orientation, Collaboration], this position requires:
Ability to interpret and work within the applicable rules, regulations, policies and procedures.
Ability to adapt quickly to new software and systems.
Drafting skills.
Analytical skills and attention to detail.
A high degree of discretion with sense of responsibility in dealing with confidential matters.
Interpersonal skills, tact and diplomacy when dealing with others.
Ability to coordinate the work of support staff.
Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.
Recruitment process
Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website. The system provides instructions for online application procedures.
Fraud warning
The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - @ilo.org - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.